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Hospitality and the Technology Concerns Behind that Welcoming Smile that Greets You When You Walk Through the Door | By Jonathan Morales

As we move towards the end of a roller coaster of a year for our industry, the ever so popular pineapple, the early symbol of hospitality, has taken a hit as we pivot around so many obstacles that go against the normal traits that come so naturally for those of us serving guests in hospitality.
Tags: Travel, Jonathan Morales


How Hotel Technology Can Help Small Hotel Businesses

To say that 2020 was a rough year for hospitality businesses is a massive understatement. It was a time of incredible upheaval, and it didn’t end when 2021 was ushered in. The lingering effects of the pandemic will likely be felt for years to come.
Tags: Travel


CoralTree Hospitality to Manage the Hyatt Regency Sonoma Wine Country in Santa Rosa, California

Tom Luersen, president of CoralTree Hospitality, announced that the company has taken over the management of the Hyatt Regency Sonoma Wine Country in Santa Rosa, Calif. The 253-room hotel offers easy access to hundreds of wineries in Sonoma County and is conveniently located near the Historic Railroad Square and downtown Santa Rosa.
Tags: Travel, Santa Rosa California, Sonoma County, Santa Rosa Calif, CoralTree Hospitality, Tom Luersen, Hyatt Regency Sonoma Wine Country, Historic Railroad Square


Pebblebrook Hotel Trust Acquires Estancia La Jolla Hotel & Spa in La Jolla, CA for $108M

Pebblebrook Hotel Trust (NYSE: PEB) (the “Company”) today announced that it acquired the AAA Four Diamond 210-room Estancia La Jolla Hotel & Spa (“Estancia”) in La Jolla, California for $108 million. The Company retained Noble House Hotels & Resorts (“Noble House”) to manage this unique and impressive hacienda-style resort.
Tags: Travel, Company, AAA Four Diamond, Estancia La Jolla Hotel Spa, La Jolla CA, La Jolla California, Pebblebrook Hotel Trust NYSE, PEB


Amadeus releases new HotSOS experience assisting hotels to improve operational efficiency

The hospitality industry has adapted at record speed during the COVID-19 crisis, adopting new cleaning protocols and processes as part of its response. Now as restrictions change and travel resumes in some areas, hotels continue to face challenges such as labor shortages, rising operational costs and changing guest expectations.
Tags: Travel


Hotel Chief Financial Officers Shift Attention to Localized Demand

Hotel brands and companies with a global growth strategy have been compelled during the COVID-19 pandemic to rein in that focus, and tend to their portfolios on a more local level.
Tags: Travel


International Day of Persons with Disabilities: Accor joins the Valuable 500

To mark the International Day of Persons with Disabilities on December 3, Accor is stepping up to protect inclusivity for people with disabilities. This commitment is deeply rooted in the Group’s ethics, where diversity is one of Accor’s founding principles and a pillar of its collective success. 
Tags: Travel, Accor, Group


U.S. Travel Reacts to Tighter Entry Restrictions for U.S. Arrivals

U.S. Travel Association Executive Vice President of Public Affairs and Policy Tori Emerson Barnes issued the following statement on the Biden administration’s announcement that it would tighten the pre-departure testing window for entry to the U.S. from three days for vaccinated travelers to one day:
Tags: Travel, Biden, U S Travel Association, Tori Emerson Barnes


The Hotels Network launches 2021 holiday initiative to support hospitality charities

The Hotels Network (THN), a direct channel growth platform for hotels, has just announced its charity holiday campaign: 30 seconds. 100 dollars. You choose. We give back.
Tags: Travel, Hotels Network


Market Recovery Monitor - 27 November 2021

Thanksgiving week for the U.S. hotel industry was record-breaking by all measures. Weekly occupancy topped 53%, which was 2.3 percentage points higher than the holiday week in 2019 and nearly a point higher than the previous record achieved in 2018. Thanksgiving Day occupancy (56.9%) fell a bit short to 2018’s level (57.3%) as did Monday’s, but occupancy on the other days of the week were at record highs. Looking at the 3-day weekend (Thursday to Saturday), occupancy reached 60.2%, 0.9 pe...
Tags: Travel


WTTC identifies digital solutions for governments worldwide to significantly restore international mobility

Following comprehensive analysis and research, the World Travel & Tourism Council (WTTC) has launched a new groundbreaking report which provides clear recommendations to governments and identifies four key digital solutions to restore international mobility.
Tags: Travel, Wttc, World Travel Tourism Council WTTC


UNWTO Announces List of ‘Best Tourism Villages’ 2021

The Best Tourism Villages by UNWTO initiative was launched to advance the role of tourism in safeguarding rural villages, along with their landscapes, natural and cultural diversity, and their local values and activities, including local gastronomy.
Tags: Travel, UNWTO


Banyan Tree to Launch 5 New Brands; Double Footprint by 2025

Banyan Tree has unveiled plans to to double its footprint of 54 properties across 23 countries by 2025 with the introduction of 5 new brands launching in the next 18 months.
Tags: Travel, Banyan Tree, New Brands


Experiential Hospitality Brand Selina to Become Publicly Traded Through Merger With BOA Acquisition Corp.

Selina, the fast-growing hospitality and experiential brand targeting Millennial and Gen Z travelers, and BOA Acquisition Corp. (“BOA”) (NYSE: BOAS), a publicly traded special purpose acquisition company, today announced that they have entered into a definitive business combination agreement that will result in Selina becoming a publicly listed company. The transaction values the pro forma company at an equity value of approximately $1.2 billion. The transaction is expected to close in th...
Tags: Travel, New York Stock Exchange, SELINA, BOA Acquisition Corp, Selina Hospitality plc


Destinations International, IAEE and PCMA Announce Inaugural Business Events Industry Week

Destinations International, the International Association of Exhibitions and Events (IAEE) and PCMA today announced Business Events Industry Week, a week dedicated to community, commerce, content, awards and advocacy in order to unite the global business events industry and to reinforce the power of business events to advance economies and social good. This week is intended for destinations and industry service suppliers to optimize their time with clients and engage with exceptional lear...
Tags: Travel, Business Events Industry Week


stayAPT Suites Teams with Aileron Management to Expand Southeastern U.S. Footprint

Apartment-style hotel brand stayAPT Suites has joined forces with Aileron Management, based in Greenville, S.C., to develop up to 10 new franchised stayAPT Suites locations across the United States Southeast region by 2025.
Tags: Travel, Greenville, United States Southeast, Aileron Management


Hilton Named Top Best Place to Work for 2nd Consecutive Year in Greater China

This week, Hilton was listed as the top Best Workplaces in Greater China™ 2021 for the second consecutive year by Great Place to Work®, the global research and consulting firm. Amid a challenging year for the hospitality industry, Hilton is the only hospitality company to be within the top 10, continuing its leadership with seven years on the list.
Tags: Travel, Hilton, Greater China, Great Place, Hilton Named Top Best Place


22 New Hilton Properties to Explore in 2022

Many travelers finally got back on the road this year, reuniting with loved ones, returning to favorite vacation spots, and even taking that long-dreamed-of bucket-list vacation.
Tags: Travel


Using Technology to Invite Travelers to Journey Through Copenhagen and Beyond | By Angelique Miller

As COVID-19 restrictions have eased and vaccination rates have increased, so too, has interest in traveling abroad. As we highlight in our latest Travel Recovery Trend Report, bookings for many cities surged during the third quarter of the year, both globally and regionally. Additionally, travel shoppers have been searching and booking more international destinations than before. The question for destination marketing organizations (DMOs), then, is how to inspire travelers to visit their ...
Tags: Travel, Copenhagen, Angelique Miller


'Cannes' we do it? Yes we can!

The days and weeks leading up to an event can sometimes be a little stressful. Even though everything has been planned down to the last detail, you always have to be prepared for the unexpected. Last-minute hiccups are almost inevitable. But what do you do when a hiccup almost becomes a catastrophe and a large-scale event organized abroad cannot take place due to COVID regulations and measures in place?
Tags: Travel, Cannes


What is Automated Upselling?

Picture this. You are sitting in an airport bar waiting for your flight. Your bartender comes by, and you ask for a Gin & Tonic. Without skipping a beat, the bartender, says, “Want to make it a double for just $4 more?”
Tags: Travel


Swiss Semester Abroad Program Attracts U.S. Students with Well-Paying Internships and Worldwide Experience

MONTREUX, Switzerland; Dec. 2, 2021 — The largest private educator in Switzerland, Swiss Education Group(SEG), is expanding its semester abroad work-study program to more American college and university partners.
Tags: Travel, Switzerland, Montreux Switzerland, Seg


Curator Hotel & Resort Collection Selects Silverware as a Preferred Provider of Point-Of-Sale, Mobile Ordering, and Contactless Guest-Facing Digital Dining Solutions

Silverware and Curator Hotel & Resort Collection (“Curator”) today announced a partnership agreement that enables hotels in the Collection to use Silverware’s point-of-sale, mobile ordering, and contactless guest-facing digital solutions. Hoteliers within Curator can deploy these technologies to elevate their guests’ dining experiences, improve speed of service, increase check averages, boost operational efficiencies, and keep guests and staff safe. Silverware POS solutions drive efficien...
Tags: Travel, Contactless Guest Facing Digital Dining Solutions


Timbers Company Introduces Soleil Hotels & Resorts

For more than two decades, Timbers Resorts have extended from the iconic mountains of Aspen to the sprawling vineyards of Tuscany. Intimate in scale with relaxed charm and a welcoming sense of home, the luxurious collection of retreats has been complemented by world-class hospitality and exceptional experiences. Building upon this successful legacy, Timbers Company, the company behind Timbers Resorts, is proud to announce the launch of a new brand, that true to Timbers roots, will focus o...
Tags: Travel, Aspen, Timbers Resorts, Timbers Company Introduces Soleil Hotels amp, Tuscany Intimate, Meet Soleil Hotels Resorts


Hotel Innovator, Life House, Raises $60M in Funding from Inovia Capital, KAYAK, and Tiger Global to Begin Selling its Software Platform to Hoteliers

Life House, the all-in-one hotel operations platform and one of the fastest-growing hotel companies in the U.S., today announced raising $60 million in Series C financing led by new investors KAYAK and Inovia Capital with participation from investors Tiger Global, Derive Ventures, JLL, Trinity Ventures, Sound Ventures, Cooley LLP among others.
Tags: Travel, iNovia Capital, Life House, Trinity Ventures Sound Ventures Cooley LLP


Outrigger Hospitality Group Invests in the Marriage of Technology and Travel

SAN FRANCISCO - Medallia, Inc., the global leader in customer and employee experience, today announced that Outrigger Hospitality Group selected Medalia Zingle as the intelligent messaging platform of choice for its premier resort destinations in Hawaii.
Tags: Travel, San Francisco, Outrigger Hospitality Group, Medallia Inc, Outrigger Hospitality Group Invests, Marriage of Technology and Travel, Medalia Zingle


Four Seasons Private Jet 2023 Journeys Announced in Response to Pent-Up Demand

As travellers look forward to embarking on long-awaited adventures, leading luxury hospitality company Four Seasons Hotels and Resorts announces the 2023 departures of African Wonders, a family-friendly Private Jet journey; Timeless Encounters, a returning favourite itinerary; and International Intrigue, a 24-day adventure, following record interest in the Four Seasons Private Jet 2022 line-up.
Tags: Travel, Four Seasons Hotels and Resorts


U.S. Lodging Industry and Market Outlook – 4Q-2021

LARC has released its latest Market Intelligence Reports for 44 markets under current coverage and the U.S. overall.
Tags: Travel, LARC, U S Lodging Industry and Market Outlook


STR: U.S. hotel results for week ending 27 November

U.S. hotel performance came in higher than any other Thanksgiving week on record, according to STR‘s latest data through 27 November.
Tags: Travel


How We’re Creating the Best Hospitality Workplace on Earth | By Jeff Venza

As Howard Stevenson once said, “Maintaining an effective culture is so important that it, in fact, trumps even strategy.” This quote from Harvard Business School professor makes me wonder: What does it take to create the best hospitality technology company on earth to work for? At Venza, we believe the answer lies in our core values and creating the right company culture.
Tags: Travel, Venza, Harvard Business School, Howard Stevenson, Jeff Venza