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Innisfree Hotels Chooses StayNTouch to Deliver Guest-Centric Mobile PMS Across 5 Independent Properties

Innisfree Hotels, an owner and operator of both full and focused service properties throughout the United States, selects StayNTouch, a global leader in guest-centric technology and mobile hotel property management systems (PMS), as the PMS provider for their 5 independent Gulf Coast Properties, totalling more than 590 rooms.
Tags: Travel, United States, Innisfree Hotels Chooses StayNTouch, Innisfree Hotels, Gulf Coast Properties

PM Hotel Group Celebrates 25 Years of Extraordinary Hospitality with Refreshed Visual Identity, New Website, and Expanded Commitment to Community

PM Hotel Group is celebrating 25 years of delivering extraordinary hospitality and announcing the launch of its new visual identity and website. The reimagined brand identity is modern and speaks to the future. It reflects the company’s evolution and passion for curating personalized experiences that meet the mindset of today’s travelers.
Tags: Travel

Red Roof® Launches New Hometowne Studios Prototype

Red Roof®, the leader in economy lodging, unveiled a new prototype for its groundbreaking HomeTowne Studios by Red Roof brand at the 2021 AAHOACON conference of hotel franchisees.
Tags: Travel, HomeTowne Studios, New Hometowne Studios Prototype

Curator Hotel & Resort Collection Partners With Three Leading Telecommunications Providers

Telecommunications are a critical and necessary part of a hotel’s success, impacting guest experience and engagement, hotel sales efforts, and staff communications. Today, Curator Hotel & Resort Collection (“Curator”) announced agreements with three partners to provide leading telecommunications technology solutions to its member hotels. Curator’s negotiated contracts will provide member hotels with modern, easy, and cost-efficient solutions.
Tags: Travel

Chatham Lodging Trust Acquires High-Quality Extended-Stay Hotels In Austin, Texas

Chatham Lodging Trust (NYSE: CLDT), a hotel real estate investment trust (REIT) focused on investing in upscale, extended-stay hotels and premium-branded, select-service hotels, today announced that the company has acquired in an off-market transaction two, high-quality, premium-branded hotels comprising 269 rooms at the Domain in Austin, Texas, for $71.2 million, or approximately $265,000 per room (the “Austin Acquisitions”). The acquired hotels include the 132-room Residence Inn Austin ...
Tags: Travel, Austin Texas, Chatham Lodging Trust NYSE, Chatham Lodging Trust, Residence Inn Austin Domain, TownePlace Suites Austin Domain, Austin Acquisitions

SHR Data Shows Record Direct Website Demand and Increased Conversion Rates

Hotels using the Windsurfer Booking Engine from SHR, Sceptre Hospitality Resources, saw a record amount of traffic to their direct websites in June 2021 and converted 3.4% of that traffic, higher than most reported industry averages.
Tags: Travel, Sceptre Hospitality Resources

Registration Officially Opens for the 2022 HotelTechAwards

Registration is now open for the 2022 HotelTechAwards (, the industry's only data-driven awards platform that recognizes best-of-breed hotel technology companies who win in the eyes of the judges that matter most - their customers.
Tags: Travel

Would You Rather Go to the Dentist or Call Customer Support?  | By Shep Hyken

Here is a stat that’s hard to believe: Forty-eight percent of Americans would rather go to the dentist than call customer support. OUCH! It seems that going to the dentist to get a filling or a root canal is preferred over having to call customer support.
Tags: Travel, Shep Hyken

Canada’s Hotel Construction Pipeline Drops Slightly Year-Over-Year

At the close of the second quarter, analysts at Lodging Econometrics (LE) report that the total construction pipeline in Canada stands at 253 projects/33,240 rooms, down 43 projects or 15% by projects year-over-year (YOY).While several pandemic waves have slowed Canada's economic growth in the first half of 2021, the country’s finance department predicts the economy will pick up in the third quarter.
Tags: Travel, Canada, Lodging Econometrics LE

MGM Resorts International Announces Transformational Agreements With MGM Growth Properties And VICI

MGP to be acquired by VICI in stock-for-stock transaction valuing MGP at $17.2 billion. MGM Resorts to receive cash proceeds of approximately $4.4 billion and retain VICI operating partnership stake worth approximately $370 million, Premium valuation represents 17.5x pro rata EBITDA multiple Transaction delivers on the Company's asset-light strategy
Tags: Travel, MGM, MGM Resorts International, EBITDA, MGM Resorts, Vici

Concord Hospitality Marks Successful First Half Of 2021 As Hospitality Industry Rebounds

Concord Hospitality Enterprises continued to expand its footprint across North America during the first half of 2021, following a devastating 2020 for the hospitality industry. The award-winning hotel development and management company added 12 new properties to its managed portfolio, representing more than 1,550 guest rooms.
Tags: Travel, North America, Concord Hospitality Enterprises, Concord Hospitality Marks

New Milestone: More Than 500 Million Flexible Searches On Airbnb

Earlier this year, we announced a new, improved browsing and booking experience that gives guests even more flexibility when planning their travel.
Tags: Travel

Nationwide Sonder Survey Reveals Top Travel Destinations and Travel Preferences

Sonder, a leading next-generation hospitality company that is redefining the guest experience through technology and design, today released new survey findings, providing data and insights into the return of travel following one of the most severe downturns in the travel and hospitality industries in history. The report, conducted in partnership with Ipsos, indicates that a majority of U.S. adults have plans for personal travel in the coming months, with many prioritizing affordability, c...
Tags: Travel, Sonder, Ipsos

From Breaking The Glass Ceiling To Breaking Hotel Ground: Wyndham Announces Program To Support Advancement Of Women-Owned Hotels

Wyndham Hotels & Resorts, the world's largest hotel franchising company with approximately 9,000 hotels across nearly 95 countries, announced a new program, "Women Own the Room" designed to advance and empower female entrepreneurs who are interested in hotel ownership. Wyndham's Women Own the Room program is intended to be a resource to help overcome common barriers women face in hotel development and to help them effectively open and run their hotels. The program is built on the pillars ...
Tags: Travel, Wyndham, Wyndham Hotels Resorts the world

Hospitality AI vs. Human Expertise – Striking the Balance | By Paprika Le Bourgeois

As new hospitality technology emerges and as organizations increasingly invest in it, the ways people do their jobs change in response. Most of the time, this means greater efficiency, and a way for teams to concentrate on key tasks while the technology takes care of the necessary minutiae. Some of the time though, the rise of certain technologies can cause some concerns that with certain functionality in place, the human factor will get lost.
Tags: Travel, Paprika Le Bourgeois

Nobody Asked Me, But… No. 252: Hotel History: Libby’s Hotel And Baths | By Stanley Turkel

Hotel History: Libby’s Hotel and Baths, New York, N.Y. In the late 1920s, the stock market was soaring, businesses were enjoying record profits and developers were constructing new buildings at a rapid pace. Mortgage companies began offering mortgage-backed securities, a new type of investment.
Tags: Travel, Libby, Stanley Turkel, Baths New York

Diversity, Equity & Inclusion: Achievable Ideals Or Just More Buzzwords?

We often see words like diversity or inclusion thrown around loosely by companies these days. Unfortunately, these terms have often become buzzwords, with little genuine intent or impact.
Tags: Travel, Diversity Equity

Wayaj, Inc.'s CEO Shares her Opinion on the Price of Hotel Sustainability: Willing-To-Stay And Willing-To-Pay? | By Nelly Gedeon

Eco-conscious guests are probably making sustainable choices in their own lives and will be more than receptive to hotels that are actively reducing carbon emissions and creating a healthier environment for their guests by making more sustainable choices. This is why it is important that hotels share more information with guests before, during and after their stay using their various marketing channels, including social media, guest room kits, TV channels etc.
Tags: Travel, Wayaj Inc, Nelly Gedeon

First And Last Resort: Ten New And Upcoming Properties Ready To Welcome You In Style

While world travel was put on ice last year, some of the most jaw-dropping, new resorts quietly opened. Others are coming soon to those in the know. Serene and unexplored, these stunning properties are eager to welcome you. From India to Ibiza and Montenegro to the Maldives, it’s time to dig out your passport (and IHG Rewards number) and be among the first to check in, and check out these top resortswe’ve curated, whatever your passion…
Tags: Travel, India, Maldives, Montenegro, Ibiza

Hyatt Reports Second-Quarter 2021 Results

Hyatt Hotels Corporation ("Hyatt" or the "Company") (NYSE: H) today reported second-quarter 2021 financial results. Net loss attributable to Hyatt was $9 million, or $0.08 per diluted share, in the second quarter of 2021, compared to net loss attributable to Hyatt of $236 million, or $2.33 per diluted share, in the second quarter of 2020. Adjusted net loss attributable to Hyatt was $117 million, or $1.15 per diluted share, in the second quarter of 2021, compared to Adjusted net loss attri...
Tags: Travel, Hyatt, Company NYSE, Hyatt Hotels Corporation Hyatt

WTTC Calls Upon The UK Government To Remove The ‘Amber-Guity’ Of The Traffic Light System

Virginia Messina, WTTC Senior Vice President and Acting CEO, said: “It’s time the government removed the ambiguity by abandoning the confusing and damaging traffic light system and replacing it with a simple system with green and red countries only, so travellers know exactly where they stand.
Tags: Travel, UK, Wttc, Virginia messina

Oxford Capital Group, LLC Announces Acquisition Of Thompson Chicago

Oxford Capital Group, LLC today announced the acquisition of the 247-room, luxury lifestyle hotel Thompson Chicago, located in the prestigious Gold Coast neighborhood. Oxford Capital Group's wholly owned affiliate, Oxford Hotels & Resorts, LLC, also takes over management of the property as of today. Thompson Chicago joins Oxford's growing national lifestyle hotel portfolio, which includes Godfrey Hotels in Chicago, Boston, Tampa, and Hollywood (with several additional locations in the pip...
Tags: Travel, Hollywood, Oxford, Gold Coast, Julian, Thompson Chicago, Oxford Hotels Resorts LLC, Oxford Capital Group LLC, Oxford Capital Group, Godfrey Hotels, Chicago Boston Tampa, Méridien Essex Chicago

glh Targets Revenue Increase With Infor

Infor, the industry cloud company, today announced that glh Hotels, the largest hotel owner-operator in London, has chosen Infor EzRMS to be deployed throughout its estate of 18 properties in the UK. The application will help increase revenue throughout the hotels and improve competitiveness by enabling a data-based, total revenue management approach, spanning more than 5,000 bedrooms and 120 meeting rooms.
Tags: Travel, UK, London, Infor

Wayaj, Inc.'s CEO Nelly Gedeon Shares Her Opinion On The Price Of Hotel Sustainability: Willing-To-Stay And Willing-To-Pay? | By Nelly Gedeon

Eco-conscious guests are probably making sustainable choices in their own lives and will be more than receptive to hotels that are actively reducing carbon emissions and creating a healthier environment for their guests by making more sustainable choices. This is why it is important that hotels share more information with guests before, during and after their stay using their various marketing channels, including social media, guest room kits, TV channels etc.
Tags: Travel, Wayaj Inc, Nelly Gedeon

Hospitality Industry Conferences Happening In-person; AAHOA This Week, HITEC and the HFTP Annual Convention Scheduled for September

This week the annual conference for the Asian American Hotel Owners Association (AAHOA) opened to a positive and enthusiastic group of attendees in Dallas, Texas, demonstrating the interest in professional, in-person meetings. Coming up on the calendar for industry events is the 2021 Hospitality Industry Technology Exposition and Conference (HITEC®) and the HFTP Annual Convention. The producers Hospitality Financial and Technology Professionals (HFTP®) is planning the event with its co-lo...
Tags: Travel, North America, Dallas Texas, HITEC, Kay Bailey Hutchison Convention Center, AAHOA, Asian American Hotel Owners Association AAHOA

LHW Travel White Paper: Marketing During the Covid-19 Pandemic

Explore the evolution of the marketing campaign during the Covid-19 pandemic and the impact of the crisis on the travel and hospitality industry. The white paper includes insights and analysis from The Leading Hotels of the World’s Chief Marketing Officer Phil Koserowski and the author of Corporate Agility’s Michael Wong.
Tags: Travel, Phil Koserowski

Nomadix Showcases New Internet Gateway and Guest-Facing Technologies at AAHOACON

DALLAS –  ​​Nomadix® Inc​., a technology leader in hospitality and multi-tenant industries, today announced it will showcase its full suite of internet and guest-facing solutions at AAHOACON. The company recently expanded its product portfolio to address the unique requirements of small-to-mid-tier hotels and help these properties align to new guest expectations post-pandemic. These new offerings aim to help “reboot” the Hospitality industry, Nomadix’s focus at the Dallas-hosted conferenc...
Tags: Travel, Dallas, Nomadix, AAHOACON, Nomadix ® Inc

The New Corporate Currency: Travel and Workplace Flexibility | By Daniel Johnson

The path toward leadership is the road less traveled. Not because there aren’t countless individuals eager and well-equipped to walk it, but because it’s a path that cannot be walked alone. Sure, great ideas help. It’s less about the idea and more about the people who bring it to life. In this respect, a crucial part of leadership is not only generating great ideas but bringing great people to the table, and more importantly, inspiring them to stay.
Tags: Travel, Daniel Johnson

Wyndham Hotels & Resorts Announces Over $40 Million Of Committed Investment Into Microtel By Wyndham And La Quinta By Wyndham Brands

The Microtel Lift Incentive Program supports Microtel by Wyndham owners based in the U.S. by offering forgivable note funding of up to $2,000 per room from Wyndham to supplement franchisees' investment in hotel renovations that reflect elements of the brand's new design-forward Moda prototype, which is the first of its kind in the economy select service segment.
Tags: Travel, Wyndham, Moda, Microtel, Wyndham Hotels amp, Wyndham And La Quinta, Wyndham Brands, Microtel Lift Incentive Program

Mananalu & Preferred Hotel Group's New Partnership Empowers Hotels To Eliminate Single-Use Plastics

Mananalu, actor and environmentalist Jason Momoa's water brand, has announced a new partnership with Preferred Hotel Group, which represents more than 1,100 hotels, resorts, and residences across 80 countries, to provide an alternative to harmful single use plastic bottled water to its members. The hospitality group, which includes the world's largest independent hotel brand, Preferred Hotels & Resorts, has put their passion for sustainability into action through a variety of initiatives,...
Tags: Travel, North America, Jason Momoa, Preferred Hotel Group, Preferred Hotels Resorts