Small Business Trends


 

These 3 Things are the Biggest Online Holiday Season Pains for Retailers

Speed, cost, and seasonal increase in volume are the biggest holiday shopping season pain points for retailers. This according to a new survey by Simplr, which looked at the pulse of small-medium sized e-commerce retailers handling customer service inquiries to determine how businesses were getting ready for the holiday shopping season. The survey also identified opportunities and challenges facing online retailers. Many of today’s retailers are small businesses who have a brick and mortar and ...
Tags: US, Sales, Tan, Retail Trends, Simplr


Best Places to Promote Your Small Business Marketing Content

A robust content promotion strategy has become a non-negotiable element of a successful content marketing plan. Simply throwing your articles out into the social jungle doesn’t yield much. Go ahead, pop on over to Twitter or and search for the terms you’re targeting. It’s a wasteland of content that people put time into with little to no engagement. If you’re putting your own content online — you probably know this already. Some businesses choose not to keep their social accounts updated, or ...
Tags: Facebook, Twitter, Sales, Linkedin, Cisco, Don, Marketing Tips


FTC Launches New Cyber Security Tools for Small Business

The Federal Trade Commission (FTC) has launched a resource to raise awareness about the vital role cybersecurity plays for the 32+ million small businesses in the US. This effort was part of the National Cyber Security Awareness Month (NCSAM) in October, which has been recognized every month since 2003. The NCSAM was established with the collaboration of the U.S. Department of Homeland Security and the National Cyber Security Alliance to ensure the safety and security of internet users. As more...
Tags: US, Sales, Ftc, Don, National Cyber Security Alliance, Department of Homeland Security DHS, Rosario, U S Department of Homeland Security, NIST, Andrew Smith, Federal Trade Commission FTC, Small Business Administration SBA, Technology Trends, National Cyber Security Awareness Month NCSAM, Consumer and Business Education FTC, FTC Bureau of Consumer Protection


Give Us 5 Minutes, We’ll Give You the Truth Behind Self-Employment

If you peeked behind the curtains of the average self-employed entrepreneur’s office windows, what would you see? A pajama-clad couch potato eating Fruit Loops and watching cartoons while pricing flights to Fiji, or a stressed-out dynamo simultaneously juggling three conference calls, answering emails, and trying to keep two toddlers and a dog quiet? “Perceptions of the self-employed tend to go one of two ways,” says a recent survey by QuickBooks Self Employed. “Either you believe self-employed...
Tags: Sales, Management, Fiji


Weighing The Costs Of Voip For Business Doesn’t Have To Be Hard, Read This

VoIP, or voice over internet protocol, is almost always capable of saving you money as compared with older, legacy phone systems. That’s because providers make use of cloud-based technologies with large-scale efficiencies to bring VoIP costs down for customers. Yet like a lot of information technology services, the costs around Voice over IP (VoIP) varies. It depends on the exact choices you make when you buy. For customers, there are a lot of factors to consider when choosing a VoIP provider: ...
Tags: Sales, Power, Voice, TCO, ATA, PSTN, Publisher Channel Content, Small Business Operations, Nextiva, Office Enterprise, Choice of Phones


Enter Our Contest, Win a Chromebook for Your Small Business This Black Friday!

It’s nearly the holiday season and we’re in a giving spirit. To celebrate, on Black Friday 2018 we’re giving away a shiny new Samsung Chromebook. One of our lucky readers is going to be getting this great gadget to keep around the house, around the office or take with you on your next business trip. Entering to win is a cinch. And to make things even easier, we’re giving you several ways to win with multiple entries into our giveaway. Check out the contest widget below to see how you can enter ...
Tags: Sales, Intel, Announcements, Samsung Chromebook, GB Memory Spill Resistant


25 Crafts to Make and Sell for Profit

Making and selling crafts can be a fun and lucrative way to make money, providing you’re making crafts that people want to buy. Crafts to Make and Sell for Profit If you’re wanting to put your craft-making talent to best use, take a look at the following 25 crafts to make and sell for profit. Beaded Bracelets Beaded bracelets are easy to make. Sets of beads of a diverse range of shapes, colors and sizes are inexpensive to buy and are lapped up by consumers of all ages, looking to purchase f...
Tags: Sales, Epsom, Product Lists, Flower Crowns Flower, Metal Roses Metal


29% Prefer Communicating with Remote Employees by Phone, Survey Says

A new survey from Voxbone reveals the phone is still the preferred technology for staying in touch for remote workers. This might be somewhat surprising considering the popularity of text and IM, but a phone call is hard to beat to quickly get your point across; especially with complex subject matters. The Remote Worker Survey is the first edition of Voxobone’s look into how the growing number of this workforce keeps in touch. As a company specializing in business communications, understanding ...
Tags: US, Employment, Sales, MBO Partners, Voxbone, Ash Hekmat


What is Black Friday and How Does It Impact Your Small Business?

This year Black Friday falls on November 23. This is the day where retailers offer special deals and it happens after Thanksgiving. The payoff for small businesses is big sales.  The phrase was first coined by the Philadelphia Police Department to describe this crazy shopping experience. Next year, Black Friday will fall on November 29th. Remember the Date It’s an important date every year for small businesses and Black Friday is often paired with corresponding online Cyber Monday. If you don...
Tags: Facebook, Sales, What Is, Don, National Retail Federation, Philadelphia Police Department, Marketing Tips, Focus on Customer Service


Elon Musk to Guy Kawasaki: 50 Inspirational Quotes for Small Business Owners

  Need a quick dose of inspiration? Explore business quotes from some of the most influential leaders from Elon Musk to Oprah Winfrey. Sometimes a few simple words can provide clarity and motivation to propel you forward. Whether you’re creating content, hiring a team or raising venture capital funding, these quotes can be exactly what you need to refresh your energy and focus. Here, 50 inspirational business quotes. Quotes on Digital Marketing “Google only loves you when everyone else loves...
Tags: Google, Elon Musk, Sales, Tony Robbins, Ronald Reagan, Bill Gates, Howard Schultz, Albert Einstein, Jeff Bezos, Oprah Winfrey, Woody Allen, Henry Ford, Nolan Bushnell, Robert Rose, Guy Kawasaki, Seth Godin


What is an Employee Assistance Program and Does Your Company Need One?

An Employee Assistance Program (EAP) refers to a scheme designed to give employees ways to deal with personal issues that may have a negative affect on their job performance, such as stress, anxiety and depression. EAPs can be an effective way to help staff reach out for help, manage stress and maintain high levels of productivity and performance. However, some businesses benefit more from having an Employee Assistance Program in place than others. If you are deliberating whether to introduce a...
Tags: Shutterstock, Sales, What Is, Employee Assistance Program, Small Business Operations, Employee Assistance Programs, Cost of Your Health Insurance


SCORE Tells Small Businesses to Prepare for Another Busy Holiday Shopping Season

The revenues for Thanksgiving week in 2017 was up by 33% from 2016. And according to SCORE, small businesses better be ready for another busy holiday shopping season in 2018. The organization, which mentors small business owners, is bullish on the 2018 season, predicting sales will remain strong. This optimism is driven by a continuing trend toward e-commerce from data SCORE compiled. The data is in an infographic titled, “Prepare Your Small Business for the Holiday Season.” For small businesse...
Tags: Sales, Retail Trends


New Apple iPad Pro Could Supplement Your Small Business PC

  The new Apple iPad Pro is bigger, faster and more integrated with applications creatives like to use in two different models. The 11-inch and 12.9-inch versions have a new edge-to-edge display, upgraded specs, and they support the new Apple Pencil. If you are ready to shell out a starting price of $799 for 11-inch version and $999 for its 12.9-inch larger sibling, they are now available. It is also important to point out you can still get the 10.5-inch 2017 model for $650. The next obvious qu...
Tags: Apple, US, Sales, Apple Pencil, Technology Trends, New Features Apple


What is Cyber Monday and How Can it Benefit Your Small Business?

Cyber Monday, combined with Black Friday, is the beginning of the holiday shopping season. It’s is a critical event. Here’s some proof. Last year this part of the post-Thanksgiving sales frenzy accounted for $6.59 billion in sales. That set historic records with smartphone sales peaking at 1.59 billion. Research tells us this was first used as a way to explain the e-commerce boost in the 1990s. The term Cyber Monday was first used by the National Retail Federation around 2005 to introduce and e...
Tags: Sales, What Is, National Retail Federation, Marketing Tips


93% of Marketers Say Video Has Brought New Customers

How big is the impact of video in today’s digital environment? According to a new report by Animoto, 93% of marketers say video is responsible for landing them a new customer. When it comes to consumers and social media, video is first with everything else coming in second. This essentially means brands and marketers have to take a video-first approach when they are looking to reach their audience on social media. As small businesses increase their digital presence with social media, video has ...
Tags: Instagram, Sales, Facebook Groups, Animoto, Facebook YouTube, Marketing Tips, Marketers Say Video Has Brought New Customers


Webinar Will Teach Small Business Owners to Better Manage Inventory

Keeping track of your inventory is a necessary but time-consuming part of running your business. Scott Gregory will teach you the basics of tracking inventory in QuickBooks Pro, Premiere, and Enterprise from purchase to shipment. Gregory has worked with QuickBooks software for 17+ years and in business finance and accounting for 30+ years. As a Certified QuickBooks ProAdvisor and Enterprise ProAdvisor, he will teach you how to use inventory the right way in QuickBooks. He will cover a range of ...
Tags: Sales, Las Vegas, Houston, Gregory, Houston Texas, Las Vegas Nev, QuickBooks, Scott Gregory, Small Business Events, Clara Calif, AI Conference Exhibition North America, Redmond Wash Recruiting Trends, Better Manage Inventory, QuickBooks Pro Premiere and Enterprise, San Francisco Calif Social Media Marketing World, San Dieg Calif Beachpreneurs Beach Camp


10 Expert Tips for Finding and Communicating with Your Ideal Customers

Your marketing plan is only going to be effective if you’re able to bring in customers who are actually relevant. So you need to set up systems for finding ideal customers and bringing in new leads that are tailored to fit your specific audience. Here are tips from members of the online small business community for finding your ideal customers and improving your marketing communication strategy. Get More Genuine Leads with Your Website In order to grow your customer base, you need to bring ne...
Tags: Sales, Gaurav Sharma, Marketing Tips, Megan Totka, Erik Emanuelli, Gary Shouldis, Philip Verghese Ariel, AMA Consulting Services, Andrew Adderley, Ada Durzynska Approach Local, Lane Ellis Use Social Media, James Y Wu


25 Professional Lunch Boxes for the Workplace

If you bring your lunch into the office each day, you need a reliable lunch box to carry everything. The colorful products you carried back in school may not exactly look right in a grown-up office setting. Professional Lunch Box Options to Consider Here are some professional lunch boxes you can consider for office use. Insulated Lunch Bag by Vencia Supply Co. This option is an insulated cooler that’s made with a distressed gray fabric and faux brown leather for a distinguished look. It als...
Tags: Sales, Product Lists, Vencia Supply Co, Dareyou, Juliette Darras, Heymoko Medium Insulated Lunch Bag Another, Sona Lunch Bag This


18 Fun Holidays Before the End of the Year to Help with Team Building in Your Business

The holiday season is fast approaching — but Christmas, Hanukkah, Kwanzaa and New Year’s Day aren’t the only holidays this time of year. Just about every day of the year has been named an official “something” day, from Bacon Day to Visit the Zoo Day. (Check out these days of the year calendars to see.) Remaining Fun Holidays in 2018 To lighten up what can be a stressful time of year, here are 20 “special” days for the rest of 2018 and ways they could inspire fun, useful or team-building activ...
Tags: Sales, Barack Obama, Marketing Tips


Small Business Optimism High And Work Environment Fun Despite Trade War

You’d be hard pressed to convince any small business owner like yourself that the U.S. is in a trade war. If the economic numbers are any indication, there’s a good chance you’re reading this and things are going well for you. At the very least, they’re probably better than they were. And feeling good is not something to ignore. In fact, a report this week showed that small business owners are most influenced by consumer confidence. They say that’s the most important economic factor to consider...
Tags: Google, China, Sales, America, Paypal, American Express, FDX, Aflac, PYPL, Larry Kudlow, Small Business News, White House National Economic Council, Startup SBA, QuickBooks Online Advanced, American Express Expand Partnership Businesses, U S Technology Trends LiveChat


Chris Connolly of Genesys: 75% of Consumers Say Humans Still Provide Most Effective Customer Service; 1 in 8 Hate Chatbots

Genesys, a leader  in omnichannel customer experience and contact center solutions, recently published their Consumer Insights Survey including responses from one thousand US adults.  There are a bunch of interesting numbers coming out of the survey, including: 41% of respondents willing to pay up to 10% more for a better customer experience 94% of consumers viewed their last customer experience as positive 75% of consumers say humans provide the most effective customer service, but 76% still w...
Tags: Facebook, Interviews, Germany, US, Sales, Customer Service, Irma, CTI, Genesys, Chris Connolly, Product Marketing for Genesys, Computer Telephony Integration


20 Holiday Gift Baskets for the Business Owner on Your List

Gift baskets are popular business gifts because they allow you to give a variety of items all in one unique package. Most holiday gift baskets come in some kind of theme, and many include food or drink items. But there’s actually a huge variety of options out there. 2018 Holiday Gift Baskets So if you’re on the hunt for any business gift baskets, here are 20 to consider. Chocolate, Caramel and Crunch Grand Gift Basket Everyone loves sweets. So chocolates, caramels and other candies are per...
Tags: Sales, Starbucks, Hanukkah, Product Lists, Hickory Farms, Holiday Gourmet Food Basket If, Variety Popcorn Gift Basket Popcorn, Star of David Nuts Holiday Gift Basket This, Margarita Gift Basket For, Margarita Night, Peppermint Bark Baking Gift Tray For


3 U.S. Veterans Share Their Experiences Transitioning from Military Service to Franchise Ownership

As we take time to thank the brave men and women who served and protected the U.S. this Veterans Day (Sunday, November 11, 2018; observed Monday, November 12) it’s also a fine time to recognize the ones who’ve made the courageous journey into entrepreneurship. When veterans return home from service, many will seek career paths that match well with the experience they acquired in the military. Year after Year, Veterans Consider Turnkey Small Business Ownership through Franchises Ninety-seven p...
Tags: Navy, Iraq, Sales, Army, Franchise, Daniel, U S Army, Harlow, Frederick Maryland, United States Navy, Norfolk VA, SBA, Military Service, Linda McMahon, Adcock, International Franchise Association


When Your Sales Numbers Really Do Stink – Literally!

You hear it not infrequently – “sales are stagnant.” Or some variation thereof. And I think most of us take phrases like that for granted. Not your friendly neighborhood cartoonist. No, these heroic folk seize upon under-explored verbiage and say to themselves, “Ha! Now there’s something that needs to be poked fun at! Sentence-ending prepositions be darned!” Then they get down to the hard work of free association. “Hrm … Stagnant sales … Stagnant … Perhaps a stag? No … Stag-nant party? No … Aha...
Tags: Sales, Humor, Hooray


5 Steps for Aligning Marketing and Sales in your Small Business

Whether you’re an entrepreneur just starting out or you’ve been leading a business for a while, you understand that sales is key to growth. You don’t have to have all the answers to everything before you start your business, but if you can consistently close sales, you can buy yourself time to figure everything else out and scale for the future. To do this, your sales reps probably rely on a variety of tools and productivity hacks to help them get more done. But if you’re not also using content...
Tags: Google, Sales, Marketing Tips, Publisher Channel Content, Create a Resource Library Almost


LiveChat’s New Community Platform Helps Your Business Offer Better Customer Service

LiveChat has launched a Community to connect customers with other users, experts, and developers. The goal is to provide a platform in which customers can find answers and tips by facilitating the exchange of information about LiveChat products. The company has created the LiveChat Community not only as a resource customers can access anytime, but to also gain insight into what their needs are. This includes improving customer support by being available 24/7 and 365 days a year. For small busin...
Tags: Sales, Technology Trends, Better Customer Service, Livechat, LiveChat Community, Agnieszka Jaskiewicz, Jaskiewicz


20 White Elephant Gift Ideas Your Staff Won’t Want to Pass Up

White elephant, sometimes referred to as Yankee Swap, is a popular game for groups around the holidays. It involves everyone bringing in a wrapped gift of around the same value — usually something fairly funny or entertaining. The gifts are placed in a central location with participants sitting around them. Then you go around the circle and each person either chooses a wrapped gift or gets to steal a gift from someone else. Usually, it’s more about creating an entertaining experience than givin...
Tags: Sales, Yankee Swap, Product Lists, Pizza Socks Socks, Star Wars Stormtrooper Waffle Maker


CEO Insights: 5 Entrepreneurial Tips for Newbies

Sponsored Post Y’vonne Ormond is CEO and Founder of 5P Consulting, a business transformation consulting firm that aims to improve business productivity through process and technology. 5P Consulting currently uses Salesforce Essentials as its CRM solution. We sat down with Y’vonne to hear her inspiring story of building a small business, learn what advice she has for other entrepreneurs, and to find out how her business is reaching high growth with Salesforce Essentials. Q: How did life lead y...
Tags: Sponsored, Sales, Management, Salesforce, Dreamforce, Don, Ormond, Salesforce Essentials


14 Places to Look for Great Craft Business Names

If you’re thinking of starting your own craft business, you probably already have the skills and product ideas down. But you might not be quite as confident with the business side. A big part of getting your shop up and running is choosing a name, which tends to hold a lot of makers back. Finding the Perfect Craft Business Names Craft business names are often fairly, cute, creative and even punny. If you’re drawing a blank on any ideas, there are plenty of online resources you can use to spur...
Tags: Facebook, Post, Etsy, Sales, Startup, Shopify, Naming Force, Brandon Gaille, Rocket Business Builder, Brands Are Boring, Squadhelp Squadhelp


What are Self Managed Teams and How Can They Serve Your Business?

Simply put, self managed teams are like business collectives. These are a group of workers that work without supervision. Here’s what small businesses need to know about this model. Who Started Self Managed Teams? Self managed teams were first introduced in the 1960s. However, a Harvard Business School article points to a popular fast food chain as one of the originators of the modern version. Back in the 1990s, Taco Bell wanted to expand but was facing a shortage of capable managers. They de...
Tags: Sales, Management, Taco Bell, What Is, Harvard Business School