Lean 6 Sigma Tips for HORECA | By Canberk Genç


Lean 6 Sigma Tips for HORECA | By Canberk Genç Whether it is a hotel or a restaurant, small details matter a lot when it comes to dealing with client satisfaction — which has multidimensional measurements and ways of reading its interpretations. One thing is for sure: When HORECA service orchestration lacks rhythm and meticulousness, the situation gets cloudy very fast and eventually this can push your business to the brink of closure.

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Source:  http://www.hospitalitynet.org/news/154000320/4106994.html