Posts filtered by tags: Design Thinking[x]


The Use of Behavioral Science Has Moved Beyond Marketing

Marketers have been using behavioral economics to understand and exploit the irrationality of consumers long before the Golden Age of Advertising. By employing simple marketing tactics such as “buy now, pay later,” inflated value pricing, or decoy alternatives, marketers have been able to effectively steer or in some cases, manipulate customers to buy products or […]
Tags: Ecommerce, Design, Customer Experience, Behavioral Economics, Design Thinking, B2C Marketing

8 Design Thinking Problems and How to Fix Them

Design Thinking attempts to extract the mindset of a designer, an artist, a creator, or even a child into a series of steps that can be applied to any discipline (even business or politics) to solve human-centered problems. Its steps are so logical that we can’t imagine anyone opposing them. — Why wouldn’t you speak ...
Tags: Design, Digital Transformation, Digital, Change, Innovation, Oracle, Growth, Service Design, Design Thinking, Customer Experience Design, Human-Centered Design, Human-centered Innovation, Human-Centered Problem-Solving

How Charles and Ray Eames Brought Modern Design Into Every Aspect of Their Lives

If you think of iconic design couple Charles and Ray Eames as “the chair people,” you’d be technically correct, but missing out on all the other innovations they created during their lives. Read more...
Tags: Design, Charles, Lifehacks, Charles And Ray Eames, Design Thinking, Eames, Ray Eames, Modern Design, Lifehackers Of History

Interview: Antionette Carroll, TED Fellow and Founder of Creative Reaction Lab

"Mistakes will be a part of everything you do, and you’ll be OK with it. Failure will be a part of you, and you’ll be OK with that."
Tags: Gender, Politics, Design, Education, Interviews, Race, Diversity, Ted, Community, TED Talks, Design Thinking, Antionette Carroll, Creative Reaction Lab, Equity Design, TED Fellows

In The Absence Of Business Ownership, CIOs Should Lead Design Management In Your Firm

Leading design-minded firms understand that design is the link between creativity and innovation. However, the road to becoming a design-minded firm is not easy. The biggest barrier to success is a lack of ownership of design management. If the business executives are reluctant to own design, then CIOs are best placed to lead and refocus […]
Tags: Ecommerce, Design, Design Thinking, Systems Thinking, Integrative Thinking

Stop Trying To Get Every Customer To Love You

Very quietly last month, Path, the social media network founded by Shawn Fanning (Napster) and former Facebook executive Dave Morin, closed its doors after 18 years. What differentiated Path in the early days was that it limited the number of users’ connections to the seemingly arbitrary number of 150. Adding any additional contacts required that […]
Tags: Facebook, Ecommerce, Design, Customer Experience, Corporate Strategy, Experience Design, Brand Experience, Design Thinking, Dunbar, Dave Morin, Customer Experience Strategy, CX Strategy, Shawn Fanning Napster

Ise Gropius aka Mrs Bauhaus

Walter Gropius is the name most commonly attached to the wildly influential Bauhaus movement, but his wife Ise was an equally significant creative partner. Oftentimes remembered as a “widow, archivist, interpreter and promoter of his work,” Ise has her own powerful legacy beyond this. As Katy Kelleher writes for Artsy, “From her handmade headdresses to her carefully planted garden to her experiments with photography, Ise’s entire life …
Tags: Design, History, German, Bauhaus, Linkaboutit, Design Thinking, Walter Gropius, ISE, Katy Kelleher, Ise Gropius

Vote for our SXSW panel on how to Escape the Post-Truth Era

This is the last week for SXSW’s community voting and commenting (voting closes on Thursday, August 30th).Show some love for our workshop proposal by voting here. If you don’t already have a SXSW account, then you can create one very quickly via this link.Why should you vote for us, you say? Besides wanting to hear *us* say amazing things, we’re going to help you tackle this post-truth era by: Photo by Sergiu Vălenaș 1. Learning how to identify your own bias. Falsehoods are more likely to get...
Tags: Startups, Design, News, Austin, Sxsw, Marisa, Austin Startups, Post Truth Era, Design-thinking, Sergiu Vălenaș, Jo Szczepanska

Applying design thinking to culture change and employee experience – Interview with Karen Jaw-Madson

Today’s interview is with Karen Jaw-Madson, Principal of Co.-Design of Work Experience and author of a new book: Culture Your Culture: Innovating Experiences @Work. Karen joins me today to talk about the book, applying design thinking to the culture change process, the DOWE framework and what leaders and organisations should be doing to create a more innovative culture at work. This interview follows on from my recent interview – Delivering a personalized customer experience the Zappos Way – Int...
Tags: Business, Design, Leadership, Learning, Interviews, Change Management, Employee Engagement, Change, Karen, Culture, Human Behavior, Team, Zappos, Design Thinking, Employee Experience, Organizational Culture

Design Thinking Grows Up – Welcome to Experience Thinking

Prologue Design Thinking is an incredibly powerful way to approach the design of just about anything that involves an interaction with people (or other intelligent creatures).  Its underlying philosophy of Human Centered Design requires that we develop a comprehensive empathic understanding of the customer and their situation in a particular context.  This can only happen ...
Tags: Design, Customer Experience, Innovation, Experience Design, Brand Experience, Design Thinking, Design Innovation, Product Innovation, Experience Innovation, Customer Experience Design, Human Experience, Service Innovation, Consumer Experience Innovation, Customer Experience Strategy, Designing Experiences, Experience Alignment

Newsletter – Do we still need designers?

Dear Reader, Slowly but surely things at HQ are getting back to normal although the UK’s weather (we Brits love to talk about it) has resulted in a little less doing and a little more thinking! This will be the last newsletter for the summer as I skip August when most people take a holiday. The series of short videos which I am gathering together under the title ‘Rough Cut Creativity’ are being added to but are not yet published. If you have not had a peek yet then you can find them via YouTube ...
Tags: UK, Design, Blog, Innovation, Derek, Design Thinking, Chennai, VIT University, Derek Cheshire

How Do You Get The Right Help With Design In 2018?

The design market is hotter than ever — especially for human-centered design, which is the right way to do it. There are more jobs, more spending, and more executive interest. But what if your company doesn’t really get design? Or what if you need help because you can’t support a full design team? Or what […]
Tags: Ecommerce, Design, Product Design, Service Design, Design Thinking, Design Consultancies, Design Services, Experience Design Providers

Fuse 2018: Insights and Inspiration for Designing With Purpose

New York City’s frenetic buzz is both daunting and exhilarating, and there’s no better place for FUSE 2018. This event (held April 9-11) is built for design professionals, innovators, marketers and brand strategists. Participants consisted of thinkers and makers, representing a broad spectrum of sectors and agencies. This year’s theme celebrated disruptors and game-changers at some of world’s most recognizable brands and startups, all with a commitment to POP: Purpose, Opportunity and Profit. W...
Tags: Design, Etsy, New York City, Advertising, Brooklyn, Partners, Fast Company, Warby Parker, Conferences, Design Thinking, Interbrand, Robert Stein, Morgans Hotel Group, Google Creative Lab, Emerson Spartz, BrandSpeak

What is a Google Design Sprint?

Five days for an innovation journey: is it speed or haste? Using the three basic premises of Design Thinking – Immersion, Ideation and Prototyping – and leveraging the creation of a multidisciplinary environment, Design Sprint is emerging as new way for accelerated innovation, where speed and innovation go hand in hand. Design Sprint is a ...
Tags: Design, Creativity, Innovation, Design Thinking, Lean start-up, CxStudio, Google Design Sprint, Mc Kinsey Concept Sprint

Ask “Should We” Not “Could We”

Desirability, Viability, Feasibility; the core tenets of Design Thinking, and oh, how the order matters! Every day, I work with engineers who are itching to build solutions to solve the problems they see. They love to create; in fact, you may say they were put on this earth for that very purpose. And then I ...
Tags: Design, Leadership, Creativity, Ideas, Innovation, Collaboration, Disruptive Innovation, Design Thinking, Product Innovation, Innovation Mindset

Design Thinking and the Customer-Centric Organization

“There’s a reason millions of people try to solve crossword puzzles each day. Amid the well-ordered combat between a puzzler’s mind and the blank boxes waiting to be filled, there is satisfaction along with frustration. Puzzles can be solved; they have answers.” “But a mystery offers no such comfort. It poses a question that has ...
Tags: Design, Innovation, Design Thinking, Algorithmic Thinking, Customer Centered, Customer Centric Organization

Humanist Design: 5 Questions With Davy Rennie, Interbrand Australia

Interbrand Australia has hired customer strategist and renowned design thinker Davy Rennie as director of customer experience. In this new role, the Scottish-born Rennie will deliver solutions across the business, with clients including Telstra, Event Hospitality and Entertainment and The Star. Rennie joins Interbrand with more than a decade of experience across digital, innovation and customer strategies. With a focus on designing and delivering large-scale transformational change that places t...
Tags: Europe, Design, Australia, Advertising, Customer Experience, Nike, Tesla, Richard Branson, User Experience, Telstra, Daimler, Alexa, Design Thinking, Rennie, Interbrand, Davy

Lab Focused on Human-Centered Design Moves to Put San Diego on Map

For Michèle Morris, the big question hanging over organizers as they laid the groundwork last year for the first Design Forward Summit was whether the innovation community in San Diego understood the value of design. “We didn’t know who was going to show up—and 600 people showed up,” said Morris, who is associate director of the Design Lab at UC San Diego and a founder of the Design Forward Summit. Now, with the second Design Forward Summit set to begin Wednesday on San Diego’s downtown w...
Tags: Startups, Design, Hardware, Entrepreneurship, Trends, It, People, Devices, Software, Innovation, San Diego, Design Thinking, Morris, UC San Diego, Scott Robinson, National blog main

The ‘augmented’ reality of a legend

Apple had already made a case for ‘ good design is good business ’ several years back. Gratitude! But with every launch of a new product from Apple now, world is getting divided into two- those who believe Apple is still a ‘buy’ and those who don’t care. Interesting stuff is unfolding. Here is my take on recent unveiling of #iPhoneX and the Series 3 watch ‘cellular’. I have not used these products so far, but I do use other Apple products: a.  Great Storytelling:  First things first- you l...
Tags: Apple, Design, Tech, Watch, Innovation, Storytelling, Jonathan Ive, Bangalore, Design Thinking, Manoj Kothari, iPhone X

Overcoming Innovation’s Roadblocks: Poor Prioritization

Generating ideas is the fun (and frankly, easiest) part of innovation. The true challenge is prioritizing ideas which are equal parts desirable, feasible and viable. We’ve got a tool for that. This is the first in a multipart series on the Roadblocks to Innovation—where we’ll be providing real-world examples, actionable insights and practical tools that can ...
Tags: Tools, Design, Strategy, Creativity, Process, Innovation, Prioritization, Design Thinking, Matrix, LPK, Nick Partridge, Processes & Tools, Innovation Management, Toolkit, Roadblocks, Innovation Roadblocks

The Essential 4-step Product Innovation Process [podcast]

I love hearing how companies are creating successful products that provide customers value, which is the topic of this episode. Gordon Stannis, the Director of Design and Strategy at Twisthink shares their approach to developing innovative solutions for their Fortune 500 clients. Gordon started his work as an industrial designer and then moved into product ...
Tags: Design, Digital, Case Study, Innovation, Product Management, Design Thinking, Gordon, Product Managers, Innovation Process, Gordon Stannis, Twisthink

The Evolving Role of Design

The role of design evolves at the speed of innovation—the dizzying, dynamic speed of the market. Design now has a seat at executive and board tables across the globe. More than ever, a holistic sense of design is valued as a legal means of significant competitive advantage. But it hasn’t always been this way. The ...
Tags: Design, Leadership, Management, Paypal, Change, Innovation, Philips, Fast Company, Visa, Forbes, Design Thinking, Pepsi, Product Innovation, Experience Innovation, Southern Growth Studio, Corporate Culture

How To Stop Waiting And Start Doing w/ Roman Mars

Roman Mars is the host of the wildly popular design podcast “99% Invisible” and has been called “the Ira Glass of design.” With several hundred episodes in the can over its six years in existence, it’s covered everything from “Unsung Icons of Soviet Design” to Love Park’s place in skateboarding history to DIY space suits, all through the same lens of – as he says – “telling stories that make you notice and appreciate the world in a different way,” drawing attention to the world of design around ...
Tags: Photography, Podcast, Design, People, Industry, Graphic Design, Mars, Roman Mars, Design Thinking, LOVE Park, 99% Invisible, chasejarvisLIVE

America Has Its Problems, But Design Can Help Solve Them

Here are five principles for charting a course forward. The post America Has Its Problems, But Design Can Help Solve Them appeared first on WIRED.
Tags: Design, America, Design Thinking

The Paperfuge: A 20-Cent Device That Could Transform Health Care

The Paperfuge is a hand-powered centrifuge made of paper, string, and plastic that can spin biological samples at up to 125,000 rpm. The post The Paperfuge: A 20-Cent Device That Could Transform Health Care appeared first on WIRED.
Tags: Design, Industrial Design, Engineering, Innovations, Design Thinking

Ethnography Alone Cannot Generate Transformative Insights

Consumer anthropology offers such refreshing insights into the marketplace, re-humanizing the relationship between people, things and stores in very profound and moving ways. This movement also has helped stores get their noses out of spreadsheet and theories and keep their eye on the customer experience. Whether in-store or online, this ethnographic sensitivity has positively been ...
Tags: Design, Strategy, Research, Creativity, Process, Innovation, Project Management, Ethnography, Design Thinking, Innovation Management, Innovation Mindset, Southern Growth Studio, Innovation Strategy, Michael Graber

Design Thinking as Worldview

Design thinking is considered a human-centered framework for problem solving, used in formal innovation work in many fields: health care, consumer products, software, medical devices, durable goods, services and city planning. Design thinking has been perhaps the most lauded innovation method. In brief, the phases include empathy, define, ideation, prototyping, testing and storytelling. Here’s the weird factor. ...
Tags: Art, Science, Design, Change, Creativity, Innovation, Design Thinking, Design Your Life, Experience Innovation, Southern Growth Studio, Michael Graber

Leadership Lessons from a Design Thinking Pioneer

The former CEO of Herman Miller, Max DePree said, “I’ve got so many MBAs, but what I need is a poet. Poets are the original systems thinkers.” This poetic mode is the critical perspective for a human-factor and design business – and Herman Miller is the most apt precursor in the design thinking revolution, so they ...
Tags: Design, Leadership, Innovation, Design Thinking, Herman Miller, Southern Growth Studio, Innovation Culture, Michael Graber, Herman Miller Max DePree

Situational Medicine, Purpose, and Innovation

Encouraged by 1000s of Leadership Training workshops, books and sessions, I took a time to contemplate and draft my purpose. The idea is that if you know your driving purpose, this knowledge will guide and attune all future growth. The purpose will act as a point of inspiration, a decision filter, and also an endless ...
Tags: Design, Leadership, Strategy, Innovation, Purpose, Vision, Design Thinking, Southern Growth Studio, Michael Graber

Eco architect William McDonough unveils new language to end the war on carbon

The first way to end the war on carbon, according to the co-author of Cradle to Cradle: Remaking the Way We Make Things, is to stop calling it a war. Architect and designer William McDonough, who recently unveiled plans for the 'Silicon Valley of Agriculture' in Denmark, has established a new language for carbon that acknowledges the way the element can be used "safely, productively and profitably." “Climate change is the result of breakdowns in the carbon cycle caused by us: it is a design f...
Tags: Design, News, Climate Change, Environment, Carbon, Global Warming, Greenhouse Gas Emissions, Denmark, Cradle-to-Cradle, Carbon Dioxide, Green Design, Design Thinking, McDonough, Carbon Cycle, William McDonough

December - 2018
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