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4 views on the future of retail and the shopping experience

The global spread of COVID-19 and resulting orders to shelter in place have hit retailers hard. As the pandemic drags on, temporary halts are becoming permanent closures, whether it’s the coffee shop next door, an historic bar, or a well-known lifestyle brand. But while the present is largely bleak, preparing for the future has retailers adopting technologies faster than ever. Their resilience and innovation means retail will look and fee different when the world reopens. We gathered four views ...
Tags: Amazon, Social, TC, Ecommerce, Instagram, Tech, Retail, Payments, Instacart, Shopify, Alexa, Houzz, Lucas Matney, Greg Kumparak, Market Analysis, Devin Coldewey


The best investment every digital brand can make during the COVID-19 pandemic

Steve Tan Contributor Steve Tan is a Singapore-based serial entrepreneur and full-stack digital marketer with over 14 years of hands-on experience who is also the CEO and founder of Super Tan Brothers Pte. Ltd, which operates e-commerce, software, logistics, marketing, educational and investment companies around the globe. Intuitively, stores that sell online should be making a killing during the COVID-19 pandemic. After all, everyone is stuck at home — and unde...
Tags: Amazon, Startups, Ecommerce, Column, Singapore, Marketing, Tech, Marketing Strategy, Online Shopping, Retail, Online Stores, Customer Relationship Management, Customer Support, Growth Marketing, Verified Experts, Extra Crunch


Amazon expands use of SNAP benefits for online grocery to 11 more states

Amazon customers in nearly a dozen more U.S. states are now able to use their SNAP (Supplemental Nutrition Assistance Program) benefits to purchase groceries online, the retailer announced on Thursday. The news represents a significant expansion of a  United States Department of Agriculture (USDA) pilot program introduced in 2019 that aimed to open up online grocery shopping to those on public assistance. This program is even more critical now, as in-store shopping puts consumers at risk of con...
Tags: Amazon, Ecommerce, New York, Shopping, Washington, Virginia, Alabama, Tech, Usda, Walmart, E-commerce, Online Shopping, Wyoming, New Jersey, Wisconsin, Grocery


How Grab adapted after COVID-19 hit its ride-hailing business

The COVID-19 pandemic is taking a heavy toll on ride-hailing services, like Uber and Lyft. Grab, Southeast Asia’s largest ride-hailing company, has also been impacted, but the company has adapted by quickly transitioning many of its ride-hailing drivers to its on-demand delivery verticals and expanding services needed by customers during social distancing measures. The company told TechCrunch that its ride-hailing drivers saw their incomes decrease by about a double-digit percentage in April 202...
Tags: Food, TC, Transportation, Ecommerce, Uber, Asia, China, Southeast Asia, Supply Chain, Tech, Online Shopping, Malaysia, Food Delivery, Taskrabbit, Ride Hailing, Cohen


Storage marketplace Warehouse Exchange raises $2.2M

Warehouse Exchange, a startup that describes itself as the Airbnb of warehouse space, has raised $2.2 million in seed funding. The company was founded Jonathan Rosenthal (CEO of Saybrook Management) and Dan Pimentel (previously CFO/COO of startup Hub TV). They recently brought on former eHarmony CEO Grant Langston as the Warehouse Exchange’s chief executive. Langston admitted that his new job might sound pretty different from running an online dating company, but he said that in both cases, it’s...
Tags: Fundings & Exits, Startups, Ecommerce, Funding, Tech, Grant Langston, Langston, Dan Pimentel, Warehouse Exchange, Jonathan Rosenthal, Saybrook Management, Warehouse Exchange Langston, Xebec Realty Langston


Amazon says it will offer full-time jobs to 125,000 temporary workers

In a blog post today, Amazon announced plans to offer permanent jobs to around 70% of the 175,000 temporary workers it brought on to meet demand amid a COVID-19-fueled surge. Initially filled as seasonal positions, the company will be transferring 125,000 people to full-time roles next month, as the pandemic-fueled push theoretically dies down. Those roles will earn workers a minimum wage of $15 and hour (after pushback from lawmakers like Bernie Sanders) and access to some training programs...
Tags: Health, Amazon, Ecommerce, Tech, Hiring, Bernie Sanders, Coronavirus, COVID-19, COVID


Italy’s Commerce Layer raises $6M led by Benchmark for its headless e-commerce platform

In the world of commerce, the last few months have underscored the fact that every retailer, brand and entity that sells or distributes something needs to have a digital strategy. Today, one of the startups that’s built a platform aimed at giving them more control in that process is announcing a Series A to continue expanding its business. Commerce Layer, which has built a “headless” e-commerce platform — used to develop online sales strategies that use APIs to plug your inventory to take orders...
Tags: Startups, TC, Ecommerce, Europe, Ebay, US, Tech, Italy, Florence, Gucci, Tuscany, Valley, Benchmark Capital, Eric Vishria, Ecwid, Conforti


Otrium raises $26 million to sell end-of-season fashion items

Otrium has raised a $26 million Series B funding round (€24 million) with Eight Roads Ventures leading the round. Existing investors Index Ventures and Hans Veldhuizen also participated. Otrium works with clothing brands to help them sell items when they reach the end-of-season status. Due to fast fashion, you have to regularly clear some space in your stores and recover inventory from third-party stores to release new items. But end-of-season sales aren’t enough. Brands end up with a lot of inv...
Tags: Fundings & Exits, Startups, Ecommerce, Europe, Germany, Tech, Eight Roads Ventures, Index Ventures, Netherlands France, Otrium, Hans Veldhuizen


China’s top short video apps and e-commerce giants pally up

JD.com, the online retailer that is Alibaba’s long-time nemesis, announced Wednesday a strategic partnership with Kuaishou, the main rival of TikTok’s sibling in China, Douyin. The collaboration is part of a rising trend in the Chinese internet where short video apps and e-commerce platforms increasingly turn to each other for monetization synergies. The thinking goes that video platforms can leverage the trust that influencers instill in their audience to tout products ranging from cosmetics...
Tags: TC, Ecommerce, Asia, China, Tech, E-commerce, Alibaba, JD.com, Alibaba Group, Live Streaming, Weibo, Taobao, Online Retailer, Kuaishou, Douyin, Pinduoduo


JioMart, the e-commerce venture from India’s richest man, launches in 200 cities and towns

The rationale behind the deluge of dollars flooding into billionaire Mukesh Ambani’s Reliance Jio Platforms is beginning to become more clear as his e-commerce venture JioMart starts rolling out to more people across India. An e-commerce venture between the nation’s top telecom operator Jio Platforms and top retail chain Jio Retail, JioMart just launched its new website and started accepting orders in dozens of metro, tier 1 and tier 2 cities including Delhi, Chennai, Kolkata, Bangalore, Pune...
Tags: Amazon, Facebook, Ecommerce, Asia, India, Narendra Modi, Tech, Walmart, Whatsapp, Atlantic, Ant Financial, Zomato, Mumbai, Flipkart, BigBasket, Reliance


JioMart, the e-commerce venture from India’s richest man, launches in 200 cities

The rationale behind the deluge of dollars flooding into billionaire Mukesh Ambani’s Reliance Jio Platforms is beginning to become more clear as his e-commerce venture JioMart starts rolling out to more people across India. An e-commerce venture between the nation’s top telecom operator Jio Platforms and top retail chain Jio Retail, JioMart just launched its new website and started accepting orders in dozens of metro, tier 1 and tier 2 cities including Delhi, Chennai, Kolkata, Bangalore, Pune...
Tags: Amazon, Facebook, Ecommerce, Asia, India, Narendra Modi, Tech, Walmart, Whatsapp, Atlantic, Ant Financial, Zomato, Mumbai, Flipkart, BigBasket, Reliance


JioMart, the e-commerce venture from India’s richest man, launches in additional cities

The rationale behind the deluge of dollars flooding into billionaire Mukesh Ambani’s Reliance Jio Platforms is beginning to become more clear as his e-commerce venture JioMart starts rolling out to more people across India. An e-commerce venture between the nation’s top telecom operator Jio Platforms and top retail chain Jio Retail, JioMart just launched its new website and started accepting orders in dozens of metro, tier 1 and tier 2 cities including Delhi, Chennai, Kolkata, Bangalore, Pune...
Tags: Amazon, Facebook, Ecommerce, Asia, India, Narendra Modi, Tech, Walmart, Whatsapp, Atlantic, Ant Financial, Zomato, Mumbai, Flipkart, BigBasket, Reliance


Ecwid raises $42M from Morgan Stanley and PeakSpan

In the same week that Facebook announced a redoubled effort to make a bigger mark in e-commerce, one of its long-time partners has closed a large round of funding. Ecwid, the startup that sells e-commerce tools directly and via third parties like Square and Wix, letting businesses build e-commerce experiences on their own websites and apps, as well as via Facebook, Instagram, Amazon, Google, and more, has raised $42 million from Morgan Stanley and PeakSpan Capital. Notably, now San Diego-based E...
Tags: Startups, TC, Facebook, Ecommerce, Russia, Tech, E-commerce, San Diego, Square, Latvia, Morgan Stanley, Shopify, Chung, SMB, Kazan, Ruslan


Salesforce Commerce Cloud releases four quick-start pandemic business packs

As we move deeper into the pandemic, it’s clear that the way we conduct business is changing, maybe forever. That means that business has to change too — and fast. But if you’ve never conducted business digitally or only nominally, how do you suddenly transform on the fly? Salesforce Commerce Cloud CEO Mike Micucci says that they were hearing from customers they needed help. Salesforce decided to build four packages of services very quickly for customers specifically designed to help conduct ...
Tags: Cloud, Ecommerce, Enterprise, Tech, Online Sales, Salesforce, Salesforce Commerce Cloud, Mike Micucci, COVID-19, Essential Goods, Salesforce Quick Start Commerce Solutions, Quick Start Commerce, Quick Start Commerce for Grocery and Food Service, Salesforce Micucci, Micucci


Amazon launches food delivery service in India

Amazon is joining India’s online food delivery market just as top local players Swiggy and Zomato reduce their workforces to steer through the coronavirus pandemic. The e-commerce giant, which has invested more than $6.5 billion in India, today launched its food delivery service, called Amazon Food, in select places in Bangalore. The company had originally planned to launch the service in India last year, which it then moved to March but pushed it further amid the nationwide stay-at-home o...
Tags: Amazon, Food, Ecommerce, Apps, Asia, India, Tech, Food Delivery, Zomato, Bangalore, Swiggy, Ranchi, Amazon Food, Prosus Ventures, Coronavirus, COVID-19


Daily Crunch: Facebook unveils its Shops e-commerce platform

Facebook and Instagram are making a bigger push into e-commerce, MasterClass raises $100 million and Microsoft launches a new project management tool called Lists. Here’s your Daily Crunch for May 20, 2020. 1. Facebook and Instagram roll out Shops, turning business profiles into storefronts Both Facebook and Instagram already supported a degree of e-commerce — for example, Facebook has its Marketplace and will likely make a bigger push through its Libra cryptocurrency initiative, while I...
Tags: Apple, Social, Verizon, Facebook, Ecommerce, Instagram, Microsoft, Tech, Libra, Alex Jones, Bornstein, Joe Rogan, Rogan, Gavin McInnes, Facebook Shop, Hans Vestberg


Shopify announces a new merchant debit card and support for payment installment plans

Shopify is announcing several new products and features today at Reunite, a virtual conference for the one million merchants using the company’s e-commerce platform. The additions include Shopify Balance, which Chief Product Officer Craig Miller described as an attempt to rethink the bank account in a way that’s better suited to a business’ needs. “The traditional products offered by banks were created in a world that’s very different,” Miller said. “We went back to first principles of how th...
Tags: Facebook, Ecommerce, Tech, Shopify, Miller, Craig Miller, Facebook Pages and Instagram, Facebook Shops, Shopify Balance


Former Stitch Fix COO Julie Bornstein just took the wraps off her app-only e-commerce startup, The Yes

After teasing the launch of their new startup last year, e-commerce veteran Julie Bornstein and her technical co-founder, Amit Aggarwal, are today launching The Yes, a women’s shopping platform that they’ve been quietly building for 18 months and they say will create tailor-made experiences for each user, courtesy of its sophisticated algorithms. Bornstein’s experience and vision alone attracted $30 million in funding to the venture last year from Forerunner Ventures, New Enterprise Associates a...
Tags: Startups, TC, Ecommerce, Spotify, Instagram, Tech, Pandora, Venture Capital, Prada, True Ventures, Gucci, Vince, Bornstein, Erdem, Julie Bornstein, Amit Aggarwal


Facebook and Instagram rolls out Shops, turning business profiles into storefronts

Starting today, you’ll be able to browse and buy products directly from a business’ Facebook Page or Instagram profile. Both Facebook and Instagram already supported a degree of ecommerce — for example, Facebook has its and will likely make a bigger push through its Libra cryptocurrency initiative, while Instagram allows users to buy products featured in posts and ads. But the company’s new tools go further, enabling businesses that to create a full-fledged Facebook Shop. After all, the ...
Tags: Social, Facebook, Ecommerce, Mark Zuckerberg, Instagram, Advertising Tech, Tech, Levy, Libra, Shah, Facebook Page, Dan Levy, Facebook Stores, Facebook Shop, Vishal Shah, Facebook Marketplace


Facebook and Instagram roll out Shops, turning business profiles into storefronts

Starting today, you’ll be able to browse and buy products directly from a business’ Facebook Page or Instagram profile. Both Facebook and Instagram already supported a degree of e-commerce — for example, Facebook has its and will likely make a bigger push through its Libra cryptocurrency initiative, while Instagram allows users to buy products featured in posts and ads. But the company’s new tools go further, enabling businesses to create a full-fledged Facebook Shop. After all, the pand...
Tags: Social, Facebook, Ecommerce, Mark Zuckerberg, Instagram, Advertising Tech, Tech, Levy, Libra, Shopify, Shah, Facebook Page, Dan Levy, Facebook Stores, Shopify Facebook, Facebook Shop


Byte projects $100 million in 2020 revenue without increasing marketing spend

One usual characteristic of a bootstrapped company is that its growth is slower than its VC-backed competitors. Bootstrapped marketing spend relies on revenue, revenue often relies on marketing spend, and the tension between the two can force slower growth. VC-backed companies, in contrast, can afford to spend ahead of revenue, often allowing them to grow more quickly. Byte has found a much faster bootstrapped path to growth. The company, which was founded in 2017 and launched its products at th...
Tags: Health, Google, Startups, TC, Ecommerce, Kerry Washington, Hardware, Washington, Tech, CMO, Fda, Cnbc, EBITDA, NDA, Blake Johnson, Deluxe Corporation


Brex brings on $150M in new cash in case of an ‘extended recession’

Fast-growing fintech behemoth Brex is raising big money as its customer base itself — high-growth and spendy startups — is struggling. The company, which sells a credit card tailored for startups, today announced that it has raised $150 million in a Series C extension from a group of existing investors, including DST Global and Lone Pine Capital. With the new raise, Brex, which was co-founded by Henrique Dubugras and Pedro Franceschi, has now amassed $465 million in venture capital funding to...
Tags: TC, Ecommerce, Y Combinator, Money, Tech, New York Times, Brazil, Silicon Valley, Stripe, Robinhood, DST Global, Kleiner Perkins, Lone Pine Capital, Brex, Henrique Dubugras, Pedro Franceschi


WooCommerce launches native WooCommerce Payments feature

WooCommerce, the e-commerce platform developed by Automattic, is improving the payment feature with a native solution called WooCommerce Payments. The payment feature is powered by Stripe. Compared to previous payment solutions on WooCommerce websites, it is fully integrated with the rest of the platform. In case you’re not familiar with Automattic, it is also the company behind WordPress.com, Longreads, Simplenote and Tumblr. WooCommerce is built on WordPress, which means that you can create...
Tags: TC, Ecommerce, Developer, Tech, E-commerce, Paypal, Automattic, Payment, Woocommerce, WooCommerce Payments, WordPress com Longreads Simplenote, Stripe Amazon Pay Square


Popping the hood on Vroom’s IPO filing

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between. Yesterday afternoon, Vroom, an online car buying service, filed to go public. Based on its SEC filing, Vroom is a highly-successful private company in fundraising terms that has attracted over $700 million during its life as a startup. T. Rowe Price, AutoNation, Durable Capital Partners, General Catalyst and other investors fueled the firm during its youth according to Crunchbas...
Tags: Fundings & Exits, Startups, TC, Transportation, Ecommerce, Tech, E-commerce, Companies, Automotive, United States, Venture Capital, AutoNation, SEC, General Electric, General Catalyst, Unicorn


Where these 6 top VCs are investing in cannabis

The cannabis market was in the midst of a correction when the COVID-19 crisis hit and could emerge stronger than ever. After a breakthrough period of growth, cannabis startups entered 2020 with depressed values and an uncertain future. Now, with millions sheltering in place, many companies are seeing unprecedented demand and growth opportunities as many states classified the industry as an essential business. TechCrunch surveyed top investors focused on the cannabis market to gather their tho...
Tags: Startups, TC, Cloud, Ecommerce, Drugs, Tech, Artificial Intelligence, Cannabis, Venture Capital, Payments, Personnel, Matt Hawkins, New York New Jersey Pennsylvania, Sean Stiefel, Navy Capital, Extra Crunch


Walmart says it will discontinue Jet, which it acquired for $3B in 2016

So much for Walmart’s big and expensive effort to take on Amazon with a digitally-native brand. Amid the coronavirus crisis and its impact on the retail industry, today the retail giant announced in its quarterly report that it would be discontinuing Jet.com, the online-only marketplace that it acquired for $3 billion (plus $300 million in earn-outs over time) when it was just over one year old. “ Due to continued strength of the Walmart.com brand, the company will discontinue Jet.com,” the comp...
Tags: Amazon, TC, Ecommerce, Ebay, US, Tech, Walmart, Marc Lore, Doug McMillon, Brett Biggs, COVID


Use dynamic CTAs to close more B2B leads

Julian Shapiro Contributor Share on Twitter Julian Shapiro is the founder of BellCurve.com, a growth marketing team that trains startups in advanced growth, helps hire senior growth marketers and finds vetted growth agencies. He also writes at Julian.com. More posts by this contributor Use accelerated retargeting to increase conversions We’ve aggregated many of the world’s best growth marketer...
Tags: Startups, Ecommerce, Column, Marketing, Tech, Online Shopping, Referral Marketing, Digital Marketing, Merchandising, Growth Marketing, Extra Crunch, Julian Shapiro, BellCurve, Growth and Monetization, Paige Harris


India’s Swiggy to cut 1,100 jobs, scale down cloud kitchen operations

Swiggy said on Monday it is cutting 1,100 jobs and scaling down some adjacent businesses as India’s top food delivery startup looks to reduce costs to survive the coronavirus pandemic that has made people cautious about ordering food online. In an internal email, which the Bangalore-headquartered startup published on its blog, Swiggy co-founder and chief executive Sriharsha Majety said the startup’s core food business had been ‘severely impacted.’ The startup is currently processing fewer tha...
Tags: Food, Ecommerce, Apps, Asia, India, Tech, Zomato, New Delhi, Bangalore, Makemytrip, Swiggy, Economic Times, Entrackr, Sriharsha Majety, Prosus Ventures, Coronavirus


Where to shop online that isn’t Amazon, Target or Walmart

As shutdown orders extend indefinitely, online shopping has become a lifeline for people forced to avoid the outside world. Often times opting to shop with a mega corporation like Amazon, Walmart or Target is the path of least resistance, but there are plenty of reasons to patronize an alternative. There are the ethical questions currently swirling around things like worker safety, as COVID-19 takes a toll on the often low-paid essential workers who keep these businesses running. It’s also ar...
Tags: Amazon, TC, Ecommerce, New York, Hollywood, California, Boston, Tech, Walmart, United States, Portland, Retail, Manhattan, Sam, Costco, Target


Forerunner Ventures’ Kirsten Green demystifies the COVID-19 consumer

“In general, the consumer has proven to be more resilient than I would have thought,” said Kirsten Green, founder of Forerunner Ventures, which has investments in breakout D2C stars like Glossier, Hims and Bonobos. She joined us for an Extra Crunch Live conversation to help us better understand buying habits in the COVID-19 era. With tens of millions out of work and uncertainty all around, people are spending less, but Green showed up with a healthy dose of optimism — while acknowledging that...
Tags: Startups, TC, Ecommerce, Events, Tech, Green, Venture Capital, Forerunner Ventures, Don, Kirsten Green, D2C, Direct To Consumer, ECL, Glossier, DTC, Extra Crunch



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