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Managing Guest Relations and Upholding Corporate Digital Responsibility In The Hospitality Industry | By Binu Mathews

Technology is evolving at a record pace, and these emerging digital technologies are now reshaping traditional business practices. As digital technologies and related data become increasingly prevalent, it is natural that ethical concerns regarding the usage of these technologies arise, especially in situations where the ordinary citizen's private information is involved. The hospitality industry, in particular, engages in data capturing and data storing on a mass scale. Moreover, digita...
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