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Cornell Roundtable Recap: Sustainability in the era of COVID-19 | By Aaron Adalja

As with all things 2020, the 11th annual Center for Hospitality Research Sustainability Roundtable took on a distinctively different format, a virtual webinar format. It would have been easy to "take a pass" on holding the Roundtable given the dire state of the hospitality industry and the inability to gather in person. However, even though issues surrounding sustainability may not be at the forefront for operators, brands, or owners of hotels, it is still considered an important pillar i...
Tags: Travel, Cornell University, School of Hotel Administration, Center for Hospitality Research, SC Johnson College of Business, Cornell Roundtable Recap, Aaron Adalja

Cornell Center for Hospitality Research hosts panel with industry leaders on customer social engagement

The panel, led by School of Hotel Administration professor Christopher Anderson, featured Tammy Lucas, vice president of marketing for Best Western Hotels and Resorts, Michael Morton, vice president of operations for Best Western Hotels and Resorts, and Geoffrey Ryskamp, global head of hospitality for Medallia. The session explored how guest surveys can increase customer satisfaction and engagement.
Tags: Travel, Christopher Anderson, School of Hotel Administration, Cornell Center for Hospitality Research, Michael Morton, Tammy Lucas, Geoffrey Ryskamp

Cornell Center for Hospitality Research Hosts Panel on Reimagining Travel

The virtual keynote, hosted by the Center for Hospitality Research and moderated by School of Hotel Administration lecturer Dave Roberts '87 (ENG), MS '88 (ORIE), featured experts in the travel and guest intelligence industries. The event explored the analytics, use cases, and organizational challenges that will shape travel's rebound in 2021 and beyond.
Tags: Travel, DAVE ROBERTS, School of Hotel Administration, Center for Hospitality Research

Hotel Ezra Cornell Sponsors Virtual Conference on “Prioritizing People Over Dollars”

Industry leaders joined academic scholars from the School of Hotel Administration for a webinar titled, People Over Dollars: Prioritizing People-Oriented Solutions in a Business Landscape.
Tags: Travel, Ezra Cornell, School of Hotel Administration

Cornell Webcast: Innovating for a Post-Pandemic Future

On September 23, a panel of hotel industry leaders joined Kate Walsh, dean of the School of Hotel Administration and E. M. Statler Professor, for a webinar titled, Innovating for a Post-Pandemic Future: Challenges and Opportunities in the Hospitality Industry.
Tags: Travel, Cornell, School of Hotel Administration, Kate Walsh

Cornell Research Recap: The relationship satisfaction factor in successful brand-hotel partnerships | By Chekitan S. Dev

The more a hotel is required to make investments in brand standards, the more likely it is to engage in self-interested opportunism to recover investment costs and assert its independence, a new study co-authored by Chekitan Dev, professor of marketing at the School of Hotel Administration, shows.
Tags: Travel, Chekitan S Dev, School of Hotel Administration, Chekitan Dev, Cornell Research Recap

2019 CHR Roundtable Addresses Sustainability Initiatives in Hospitality Industry

Sustainability initiatives in the hospitality industry address an extensive variety of issues. Each year for the past 10 years, The Center for Hospitality Research at The School of Hotel Administration in the SC Johnson College of Business at Cornell University, has hosted a Sustainability Roundtable that focuses on issues in the hospitality industry. This year, participants representing the sectors of hotels, restaurants, non-profits and academic institutions, gathered to discuss the pre...
Tags: Travel, School of Hotel Administration, Center for Hospitality Research, Excess Food or Food Rescue

Four Seasons Hotels and Resorts establishes fund at the School of Hotel Administration in honor of former CEO J. Allen Smith

Four Seasons Hotels and Resorts has established an empowerment fund at the School of Hotel Administration in honor of their former chief executive officer, J. Allen Smith '80, MPS '86. The J. Allen and Katherine Smith / Four Seasons Hotels and Resorts Empowerment Fund will provide a holistic program supporting underrepresented minority and first generation students to help ensure their current and future success. This includes mentoring, professional development, and career guidance.
Tags: Travel, Four Seasons Hotels and Resorts, Allen, J Allen Smith, School of Hotel Administration, Katherine Smith

Cornell University and Marriott To Launch Innovative Global Design Certificate Program

Marriott International, the world's largest travel company, has teamed up with Cornell University's globally recognized School of Hotel Administration to launch the Marriott Global Design certificate, a custom corporate program centered on the Marriott approach to hotel planning and design.
Tags: Travel, Marriott, Cornell University, School of Hotel Administration, Marriott International the world

Hotel Ezra Cornell announces 2019 theme: Finding Synergy

For the students of the School of Hotel Administration, participating in Hotel Ezra Cornell (HEC) represents the pinnacle of what it means to be a Hotelie. For the alumni, it is a chance to reconnect with the school, network with other industry professionals (and perhaps even hire an intern or two), and luxuriate in the rare opportunity to be wined and dined by the students of the world's premier hospitality school.
Tags: Travel, Ezra Cornell, School of Hotel Administration, Hotel Ezra Cornell HEC

Meet Steve Wynn in NYC at Cornell's Icon & Innovator Awards Event

Join 2017 Cornell's Icon of the Industry Steve Wynn at the 9th annual Cornell Hospitality Icon & Innovator Awards. This celebration is the School of Hotel Administration's premier fundraising event, and a celebration to honor visionary leaders in hospitality, business and philanthropy. Contributions to the event support the school's annual fund, which provides key dollars to scholarships and programs. One lucky winner will be chosen to attend the awards with a friend in New York City and ...
Tags: Travel, New York City, Cornell, Steve Wynn, School of Hotel Administration

Call for Submissions: Cornell Hospitality Research Summit 2017 - Opportunities in an Era of Disruption

We live during an unprecedented period of political, economic, societal, and business disruption. Many traditional models for governance, wealth creation, and societal well-being are being challenged by new and emerging concepts around the globe. During this time period of disruption, the travel, tourism, and hospitality industries face many challenges, but also have many opportunities. These opportunities include the rapid rise of sharing-economy-driven business models; the significant g...
Tags: Travel, Cornell University, Ithaca New York, Cornell Hospitality Research Summit CHRS, School of Hotel Administration, Cornell Hospitality Research, SC Johnson College of Business, Selection Committee Both

Cornell Hospitality Business Plan Competition Highlights Student Entrepreneurs

A concept that delivers shelf-stable vegetables to food-service operations has taken first place in the annualCornell Hospitality Business Plan Competition. Natural Cuts, developed by Vipul Prakash Saran and Harrison Willis, was awarded the competition's $25,000 first prize. Saran is an MPS student at the College of Agriculture and Life Sciences (CALS), and Willis is studying for an MPS in the Baker Program in Real Estate. The competition is held annually during the student-led Hotel Ezra...
Tags: Travel, Mexico, Bill, Cornell, Dennis, Fleming, SHA, Willis, Stanley, Betty, Susan Fleming, Barbara Foote Shingleton, School of Hotel Administration, Pillsbury Institute, Saran, Greg Dollarhyde

Cornell Roundtable focuses on high-tech adoption in hospitality industry

A wide-ranging discussion at Cornell University on the impact of technology in the hospitality realm, involving two- dozen industry leaders, touched on such topics as the adoption of cloud computing, best practices for rolling out new technologies, and online marketing strategies.A full report on the event, "High-Tech, High-Touch: Highlights from the 2016 Entrepreneurship Roundtable," by Mona Anita K. Olsen and Jennifer Blumenfeld, is available from the Cornell Center for Hospitality R...
Tags: Travel, Cornell University, Barclaycard, Tata Consultancy Services, Jules, Marriott International, NTT, Mona Anita K Olsen, Jules Sieburgh, Sieburgh LLC, School of Hotel Administration, Pillsbury Institute, LLP, Davis Gilbert, Deloitte Touche USA LLP, Fox Rothschild LLP

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