Bloglikes - Business en-US Sun, 20 Jan 2019 16:09:01 +0000 Sat, 06 Apr 2013 00:00:00 +0000 FeedWriter The internet's 'father' says it was born with two big flaws (GOOGL) Vint Cerf, a Google vice president and its chief internet evangelist, as seen at San Jose's Fairmont hotel on Monday, December 10, 2018, during the

  • Vint Cerf, one of the creators of the internet, said the network had two big flaws when he launched it.
  • The internet didn't have room for all the devices that would eventually be connected to it, said Cerf, now Google's chief internet evangelist.
  • It also didn't have any built-in security protocols.
  • Even though both shortcomings proved problematic, Cerf's not certain he would have fixed them if he had to do it all over again.

The internet was born flawed. But if it hadn't been, it might not have grown into the worldwide phenomenon it's become.

That's the take of Vint Cerf, and if anyone would know, it's him. He's widely considered to be one of the fathers of the international network and helped officially launch it in 1983.

When the internet debuted, Cerf, who is now a vice president at Google and its chief internet evangelist, basically didn't set aside enough room to handle all the devices that would eventually be connected to it. Perhaps even more troubling, he and his collaborators didn't build into the network a way of securing data that was transmitted over it.

You might chalk up the lack of room on the internet, which was later corrected with a system-wide upgrade, to a lack of vision. When Cerf was helping to set up the internet, it was simple experiment, and he couldn't really imagine it getting as large as it became.

The security flaw, on the other hand, can be chalked up, at least in part, to simple expediency, Cerf said in a recent interview with Business Insider.

"I had been working on this for five years," he said. "I wanted to get it built and tested to see if we could make it work."

Read this: The 'father of the internet' says that Google employee backlash to its defense work was just 'a lot of misunderstanding'

The internet had a space problem

The lack of room on the internet has to do with the addressing system Cerf created for it. Every device connected directly to the network must have a unique numerical address. When Cerf launched it, the internet had a 32-bit addressing system, meaning that it could support up to 4.3 billion (2 to the 32nd power) devices. And that seemed plenty when he was designing the system in the 1970s.

That number "was larger than the population of the planet at the time, the human population of the planet," he said.

But after the internet took off in the 1990s and early 2000s, and more and more computers and other devices were connecting to the network, it became clear that 4.3 billion addresses weren't going to be nearly enough. Cerf and other internet experts realized relatively early that they needed to update the internet protocols to make room for the flood of new devices connecting to the network.

So, in the mid-1990s, the Internet Engineering Task Force started to develop Internet Protocol version 6, or IPv6, as an update to the software underlying the network. A key feature of IPv6 is its 128-bit addressing system, which provides room for 2 to the 128th power unique addresses.
But it's taken years for companies and other organizations to buy into, test, and roll out IPv6. The standard didn't officially launch until 2012. And even today, Google estimates that only a little more than a quarter of users accessing its sites from around the world have an IPv6 address. Even the United States only has about a 35% adoption rate, according to Google.

"Now that we see the need for 128-bit addresses in IPv6, I wish I had understood that earlier, if only to avoid the slow pain of getting IPv6 implemented," Cerf said.

But hindsight is 20-20, and he acknowledges that it's highly unlikely that he could have pushed through a 128-bit addressing system at the time, because it would have seemed like overkill.

"I don't think ... it would have passed the red-face test," Cerf said. He continued: "To assert that you need 2 to the 128th [power] addresses in order to do this network experiment would have been laughable."

Security was an afterthought

Security was also something Cerf skipped for his experiment. Transmissions were generally sent "in the clear," meaning they could potentially be read by anyone who intercepted them. And the network didn't have built-in ways of verifying that a user or device was who or what it attested to be.

American cryptographer Whitfield Diffie speaks during the opening ceremony of the 5th World Internet Conference (WIC) at Wuzhen International Internet Exhibition & Conference Center on November 7, 2018 in Jiaxing, Zhejiang Province of China.Even today, some data is still transmitted in the clear, a vulnerability that has been exploited by hackers. And authentication of users remains a big problem. The passwords that consumers use to log into various web sites and services have been widely compromised, giving malicious actors access to plenty of sensitive data.

One of the most widely used security methods on the internet was actually developed around the time that Cerf was putting together the protocols underlying the network. The concept for what's called public-key encryption technology was described publicly in a paper in 1976. The RSA algorithm — one of the first public-key cryptographic systems — was developed the following year.

But at the time, Cerf was head deep in trying to finalize the internet protocols so that after years of development, he could launch the system. He needed to get them ported to multiple operating systems and needed to be able to set a deadline for operators of the internet's predecessor networks to switch over to the new protocols.

"It would not have aided my sense of urgency to have to ... have to stop for a minute and integrate the public-key crypto into the system," he said. "And so we didn't."

The lack of security may have helped boost usage

Even with the benefit of hindsight, Cerf doesn't think it would have been a good idea to build security into the internet when it launched. Most of the early users of the network were college students, and they weren't likely to be very "disciplined" when it came to remembering and maintaining their password keys, he said. Many could easily have found themselves locked out of it.

"Looking back on it, I don't know whether it would have worked out to try to incorporate ... this key-distribution system," he said, continuing: "We might not have been able to get much traction to adopt and use the network, because it would have been too difficult."

The security situation on the internet ended up being somewhat easier to address than its lack of space, Cerf said. It was relatively easy to add on public-key cryptography to the internet later on through various services and features, and several are now widely used. For example, the protocol that web sites rely on to secure the transmission of web pages — HyperText Transfer Protocol Secure, or HTTPS — relies on a public-key cryptographic system.

Other types of security features have also been bolted on after the fact, he noted, such as two-factor authentication systems, which typically require users to enter a randomly generated code in addition to their password when logging into certain sites.

Security "is retrofittable into the internet," he said.

SEE ALSO: The 'father of the internet' gave a thumbs up to the Google employees who walked out to protest sexual misconduct policies

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NOW WATCH: 7 science-backed ways to a happier and healthier 2019 that you can do the first week of the new year

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The best air fryers for 2019 What is this magical mechanism? It's an air fryer, and when used correctly, it can mimic the effects of frying while using just a little bit of oil. You still get that crispy, golden exterior and the fluffy center.

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With Trump out, Davos chief eyes fixing world architecture [Author:]

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Can electric motors finally make three-wheeled cars great? Every few years, someone tries to sell a three-wheeled vehicle to Americans. Historically, it hasn’t gone very well. We’ve got our suspicions about why people don’t buy trikes, and they boil down to this: a trike is just not a real car.

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How this woman went from a $20,000 a year Trader Joe's job to a well-paid programmer at a San Francisco startup Dora Korpar

  • A few years ago, Dora Korpar was a college grad working at a low-paying job.
  • Today, she's a programmer at a San Francisco startup making good money and looking at a bright future.
  • She changed her life after a college friend told her he landed a job at Apple by teaching himself to code.
  • Korpar offers tips on how anyone can learn to code, then land a job.

Nearly four years ago, Dora Korpar was adrift. She had finished college with a degree in biology and discovered that she didn't really want be a doctor. She didn't even want to go to grad school.

She was getting by on a $20,000 a year job at Trader Joes in her Minnesota home town when she ran into a friend of hers from college.

"He had been a philosophy major and he told me, 'I'm a software engineer at Apple," Korpar remembers.

He had taught himself to code by studying online courses and landed a job at Apple. Learning to code outside of a college degree —"I didn’t even realize that was a thing people could do."

It was a "minor interaction that opened up a new world" she said.

She wasn't one of those kid computer geniuses either. "I had no concept of coding or anything with computers at all, never been technical," she said.

Read: 44 enterprise startups to bet your career on in 2019

But she was intrigued with the idea that she could have a fantastic career in tech by learning to code and wanted to try. She took a basic HTML course on Code Academy, a site that hosts free learn-to-code courses and it made sense.

It made her believe, "Oh, I can do this."

And then she ran in a problem.

"Amidst the sea of resources that are online, I was lost. I was looking for more direction. I ran across an article on an IT site, talking about a program called the Holberton School," she said.

Living in a San Francisco hostel

The ad invited her to apply for the program and move to San Francisco. It was another minor moment that changed her life. And it was also a stroke of luck.

Dora KorparThe Holberton School bills itself as an  alternative to a traditional four-year computer science degree. It involves two 9-months blocks of study around a six-month internship. It's geared to people who know nothing about programming. 

Holberton offers a different way of paying too: charging nothing upfront, but taking a 17% cut of the student's first 3.5 years of salary, once the student lands a job paying $40,000 or more. It caps tuition to $85,000 total paid, or as low as $23,800 over 3.5 years for someone making $40,000.

The school was founded by former LinkedIn and Docker engineers and is backed by a who's who of Silicon Valley bigwigs: Jerry Yang, Jeff Weiner, Solomon Hykes, even musician Ne-Yo has a stake, the company says.

But Korpar was applying to be part of its very first cohort. As she was to be a guinea pig for the curriculum, she wasn't charged tuition (although she was on her own to pay for food and housing in San Francisco).

She applied, got in and moved to San Francisco, sharing a hostel room with two other students from the school for $500 a month and living on her savings. 

Another big break

The course work was grueling and engrossing. "I came in at 9 a.m. every day and left at 11 p.m. for the first nine months," she said. It was hands on. Students learned by completing actual coding projects.

She loved it. "I would just work on those all day, everyday," she said.

Her next break came when the school did mock job interviews to help students prepare.

Dora KorparA founder of a startup called Scality was friends with the school's founders and agreed to conduct these fake interviews. But he grew so impressed with the students, that he hired two of them, including Korpar.

And she's still working at that job today, making what she describes as "more than four times" the pay she made at Trader Joe's.

She says that anyone with an interest can learn to code.

She warns that without deadlines, self study takes a pretty epic level of "personal dedication and motivation" she warns.

That's why coding boot camps became so popular. Still, with their popularity came issues like low-quality experiences, low-graduation rates and low job placement rates. Even the bootcamp that bears Apple co-founder Steve Wozniak's name has faced recent complaints, as CBS reported.

The bootcamp industry has tried to clean up its act a few times, such as the self-reporting Council on Integrity Results Reporting ( CIRR). CIRR was to share self-reported graduation rates. But CIRR has yet to report on results from 2018.

Korpar advises students to find a school that doesn't charge anything until the student lands a job, giving them skin in your success.

And, she says, for those that do go the self-study route, it's best to focus on practical projects rather than computer theory lectures from universities like MIT.

Here are her top tips for learning to code to get a job:

Build a complete website from scratch. Some respected online schools that can take you from zero knowledge to informed for little-to-no money include CodeAcademy, Coursera, Udemy, Udacity and Treehouse. 

Most cities have multiple meetups for programmers, too, where you can ask questions when you get stuck. There's also online resources like StackOverflow.

Korpar says to create a GitHub profile, a site that hosts free programming projects, and get involved with open source projects there — those are software projects that are free to use, change, contribute to.

You can even "fork" a project, she says: meaning make a copy of it that you can alter as you wish, sharing it with others.

GitHub will become important when you apply for a job, too, she says. It's how programmers check out each other's work. 

And most importantly, "Have an open mind and believe you can do it," she says.

SEE ALSO: 44 enterprise startups to bet your career on in 2019

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NOW WATCH: Japanese lifestyle guru Marie Kondo explains how to organize your home once and never again

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Screen Time Tracking/Management In my “What Happened in 2018” post I wrote this:

And the usage of screen time management apps, like Screentime on iOS, is surging. We know we are addicted to tech, we don’t want to be, and we are working on getting sober.

I wrote that based mostly on anecdotal data but we have been looking for better data and have not found it.

So Dani and I worked on a survey that she ran last week and we got these results from a survey of 1,000 adults in the US using Google Surveys:

  • 24% use an app to track their screen time.
  • 34% of iOS users use an app to track screen time vs 19% of Android users.
  • iOS users are twice as likely to use the default screen tracker app than Android users.
  • People across age groups are equally likely to use an app to track their screen time.

Here is a graphical representation of that data that Dani put together:

What we don’t know is what these numbers looked like a year ago, but I am fairly confident that we are seeing a surge in the usage of these tools to manage screen time.

We will run this survey again mid-year and again at the end of the year to see if this trend continues.

This is a good trend in my view but it does mean that there is a governor on the amount of usage time that consumers have on their mobile apps and that will make it a bit harder for new mobile apps to gain traction and market share.

It will be interesting to see if usage of mobile apps, including the most popular ones like Instagram show any signs of slowing down.

Sun, 20 Jan 2019 08:42:23 +0000 BlogLikes - Find Most Popular Blogs Google Instagram Uncategorized US Trends Dani
How to choose an iPad in 2019: A practical guide to Apple’s tablets Selecting an iPad from Apple's lineup can be intimidating, but it doesn't have to be. Our comprehensive guide should put the numbers and specs in practical, easy-to-understand terms. Find your ideal iPad with the help of our guide.

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This incredibly simple tool gives every website you visit a 'dark mode' dark reader google dark mode.PNG

  • A web browser extension lets you change the color theme of websites from bright and/or white to dark mode
  • The extension is called Dark Reader, and it's available for free for Chrome, Firefox, and Safari. 
  • Dark modes on pretty much everything — including operating systems, apps, and websites — are much more comfortable for your eyes, especially when you're in a dark room. 

I'm going to go ahead and claim that one of the biggest oversights in modern tech is darkness — blissful, easy-on-the-eyes darkness.

Indeed, developers of operating systems, apps, and websites have seemingly ignored the possibility that regular people might be using their products in a dark setting, and that the bright white theme in a dark setting is actually horribly uncomfortable, whether a user realizes it or not. 

Some have recently acknowledged that dark versions of their otherwise-bright-white products are actually preferable. Apple gave an overarching dark mode to its macOS Mojave operating system. Microsoft has implemented a similar dark mode of sorts for Windows 10, but it's nowhere near as comprehensive as macOS. And certain app and web developers — most notably YouTube and Reddit — have also given users the option to go dark.

You can also get dark mode themes for web browsers, but they only make the navigation and tabs bar dark, not the websites themselves, which defeats the point when bright white is the default color theme for most websites.

The last remaining frontier for dark mode is now websites, and I've been using a handy web browser extension to exist at the bleeding edge of this frontier.

Check out the Dark Reader web browser extension that works for Google Chrome, Safari, and Firefox:

SEE ALSO: Samsung's new screen that clamps to your desk is incredibly simple — and it's the best thing to happen to computer monitors in years

Head over to to install Dark Reader on Chrome, Firefox, or Safari.

Go to and click on the web browser you use. You'll be taken to your browser's extensions store where you can download and install Dark Reader for free.

Once you install it, the vast majority of websites you visit will have a dark gray or black color where they used to be white.


Changing a site's predominantly white or bright color theme to something darker is much easier on the eyes, especially when you're in a dark room.


See the rest of the story at Business Insider ]]>
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Nissan special committee says carmaker suffered from poor governance Sun, 20 Jan 2019 08:19:11 +0000 BlogLikes - Find Most Popular Blogs Money businessNews Nissan Carlos Ghosn Nissan Motor Co Leaked memo spells out Facebook's new 'ground rules' restricting employee discussions about politics and religion (FB) facebook office sheryl sandberg massachussets

  • Facebook is bringing in new rules about how employees can discuss politics and religion internally.
  • In an internal memo obtained by Business Insider, chief technology officer Mike Schroepfer said the company has drawn up fresh guidelines for internal discussions.
  • Much of the rules apply to Workplace, Facebook's internal communication app, which the company is investing in stronger moderation tools for.
  • The changes come amid falling employee morale and some employee criticism of Facebook's political culture.
  • Read the full memo below.

Facebook is introducing new rules limiting the types of discussions about politics and religion allowed within the workplace as the company continues to grapple with the fallout from a string of company scandals and the increasingly fractious political climate emerging within many Silicon Valley companies.

In an internal memo to employees seen by Business Insider, Facebook's chief technology officer, Mike Schroepfer, said on Monday that the company has developed "a set of ground rules for open and respectful communication at work, and a central moderation model."

These rules prohibit bullying, ban attempts to change other employees' politics or religion, and outlaw harassing speech.

"We're keeping it simple with three main guidelines: Don't insult, bully, or antagonize others," Schroepfer wrote. "Don't try to change someone's politics or religion. Don't break our rules about harassing speech and expression."

For internal communications, Facebook uses a modified version of the Facebook app called Workplace (which it also sells as an enterprise product to other companies), and employees use it for everything from discussing projects to finding colleagues with common interests and sharing sightings of foxes on campus.

The changes indicate that as Facebook attempts to reform itself, it is taking a stronger approach to its historically open employee-communication platform and is investing in new moderation controls.

"These guidelines apply to all work communications including Workplace, email, chat, tasks, posters, whiteboards, chalkboards, and face-to-face," Schroepfer wrote. "Since Workplace is where most of these discussions happen, we are investing engineering resources there."

"We are making it easier to report posts and comments, and those reports will go straight to a trained moderator who'll moderate as needed," he wrote. "We're also developing more tools to help proactively."

'Our openness is our superpower'

Facebook officials emphasized that the rules were not intended to chill the kind of self-expression and creativity considered core to its success as an internet consumer service.

"Great ideas, we know, can come from anyone. Our openness is our superpower," Schroepfer began the memo.

Facebook spokesman Anthony Harrison said the new rules were not intended to restrict what employees discuss but simply to guide behavior. He said the company didn't previously have an explicit policy on respectful communications.

In a statement he said: "Openness is one of the best things about working at Facebook. And respect is core to who we are as a company. This policy is designed to encourage everyone who works here to keep sharing, debating, and questioning — with some simple guidelines to assure communication is respectful."

Mike Schroepfer

The changes come amid a tumultuous period for the Silicon Valley giant. It has been buffeted by successive scandals, from Cambridge Analytica to its role in spreading hate speech that fueled genocide in Myanmar, and employee morale has nosedived, according to internal data leaked to The Wall Street Journal in November.

In 2018 Facebook also weathered political discontent from some employees.

A politically conservative engineer, Brian Amerige, wrote a memo in August decrying what he called Facebook's "political monoculture," sparking debate over the company's famously liberal culture. Workplace became a hub for these discussions, with hundreds of employees joining a group called "FB'ers for Political Diversity" and posters appearing around offices to promote it. Amerige subsequently left Facebook in October, Business Insider reported.

The new rules have gone into effect in a pilot scheme while the company solicits feedback. It remains to be seen how the rules will affect employees' internal discussions in the weeks and months ahead.

CNBC recently reported that some employees believe Facebook has a "cult-like" workplace and that dissent or criticism is discouraged by its performance-review system.

Do you work at Facebook? Got a tip? Contact this reporter via Signal or WhatsApp at +1 (650) 636-6268 using a non-work phone, email at, Telegram or WeChat at robaeprice, or Twitter DM at @robaeprice. (PR pitches by email only, please.) You can also contact Business Insider securely via SecureDrop.

Here's the full memo obtained by Business Insider:

For 15 years we have build a culture of openness. In person and on Workplace and other channels, we support people expressing their true selves and thoughts. Great ideas, we know, can come from anyone. Our openness is our superpower.

But this open culture is at risk when people don't feel safe, or respected. They can't be themselves. They can't do the work they came here to do. We've heard this from you on the Pulse survey, in focus groups, and in check-in conversations.

So how can we be both open and respectful? On the Facebook app, the best large groups have clear rules and attentive moderation. Learning from that, we've come up with a set of ground-rules for open and respectful communication at work, and a central moderation model. Before we finalize these we want your feedback.

We're keeping it simple with three main guidelines:

- Don't insult, bully, or antagonize others.

- Don't try to change someone's politics or religion.

- Don't break our rules about harassing speech and expression.

These guidelines apply to all work communications including Workplace, email, chat, tasks, posters, whiteboards, chalkboards, and face-to-face. Since Workplace is where most of these discussions happen, we are investing engineering resources there. We are making it easier to report posts and comments, and those reports will go straight to a trained moderator who'll moderate as needed. We're also developing more tools to help proactively. Stay tuned as we explore ways to make Workplace the best place to both do work and build our community.

We hope to finalize this by early February, so please give us feedback!

Reply here or email [email address redacted] with your thoughts. We'll have an FYI live tomorrow if you want to ask questions in person.

We'll notify everyone when the 1.0 policy takes effect, with a post at the top of your Workplace feed. Thank you!

SEE ALSO: Here are the Facebook execs who insiders think might leave next

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NOW WATCH: Apple forever changed the biggest tech event of the year by not showing up

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YouTube is giving people 2 months to take down videos of dangerous stunts like doing the 'Bird Box' challenge while driving bird box

  • YouTube has explicitly banned challenges and pranks that put people in serious danger, according to an FAQ post on Tuesday.
  • It cited the "Tide pod challenge" as an example of an unacceptably dangerous stunt, though more recent videos have been removed of users attempting dangerous tasks such as driving while doing the "Bird Box" challenge, which involves wearing a blindfold.
  • YouTube said users had a two-month "grace period" to clean up their channels.

YouTube has updated its guidelines to explicitly ban dangerous prank and challenge videos — and it's giving users two months to clean up their act.

In an FAQ page posted on Tuesday, YouTube clarified its community guidelines on banning videos that "can cause death and/or have caused death in some instances."

It specifically cited the "Tide pod challenge," a short-lived meme from last year in which people consumed poisonous laundry detergent Tide Pods.

The "Bird Box" challenge is a more recent phenomenon, in which people try to go about performing normal tasks blindfolded, as inspired by the Netflix film "Bird Box."

Though not mentioned by YouTube, some users have indulged in potentially dangerous versions of the stunt, including the YouTuber Jake Paul, who filmed himself driving while blindfolded. The video was subsequently removed. A teenager in Utah also crashed her car while doing the "Bird Box" challenge.

Read more: 17-year-old crashes car while driving with a beanie pulled over her eyes as part of viral 'Bird Box' challenge

When asked by Business Insider, YouTube said the clarification had not been prompted by any specific internet challenge and had been in the works for months. A spokesman said:

"YouTube has long prohibited videos which promote harmful or dangerous activities and we routinely review and update our enforcement guidelines to make sure they're consistent and appropriately address emerging trends.

"We heard feedback from creators that we could provide some clarity on certain Community Guidelines, so we published materials detailing our policies against pranks that cause others to seriously fear for their safety or that cause serious emotional distress to children and vulnerable individuals."

YouTube has been known to enforce these guidelines before; in July it banned the YouTube channel "FamilyOFive" over concerns of child endangerment.

In its FAQ post, YouTube told creators they had a two-month "grace period" in which to clean up their channels of any offending content, during which time YouTube would remove videos but not hand out strikes to channels. Strikes are warnings to users — if they get too many in a short period of time, YouTube terminates their account.

A cursory search of YouTube shows the scale of the task it faces in keeping stunt videos under control. Searching for the "Bird Box" challenge brings up countless results, and it also appears among suggested search terms.

SEE ALSO: PewDiePie's subscribers have gone up 700% thanks to his battle with T-Series, bucking a big YouTube trend

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NOW WATCH: I cut Google out of my life for 2 weeks, but the alternatives prove why Google is so much better

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The best ergonomic mouse for 2019 If you have a growing ache in your wrist, it might be worth considering ergonomic mice alternatives. But which is the best ergonomic mouse for you? One of these could be the ticket to the right purchase for you.

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Insiders say that Google's new cloud boss is likely to make some very large acquisitions (GOOGL, MSFT, AMZN, OKTA, TEAM, NOW, SPLK) Thomas_Diane2x1_edited 1

  • Former Oracle executive Thomas Kurian takes over as CEO of Google Cloud this month. 
  • Industry analysts and insiders anticipate that his reign will mark a new age of aggressive acquisitions at Google Cloud.
  • While it's unclear exactly what Kurian will buy, rumors have spread about a possible Atlassian acquisition, while some analysts are excited about the idea of it buying the software company ServiceNow.

In mid-December, 8,000 developers met up in Seattle for KubeCon, a conference centered around Kubernetes, a popular open source software tool that was originally developed at Google. 

It was there, in the densely-packed confines of the Washington State Convention Center, that an old, familiar rumor start spreading: Google would acquire Atlassian, a popular developer software company with a public market cap of over $20 billion. And it would happen soon.

KubeCon came and went, though, and Google did not acquire Atlassian — or, at least, it hasn't yet. 

But at the root of that gossip lies a kernel of truth which tech M&A insiders across the industry said they expect to see play out over the next months and years: Google Cloud needs to make a game changing acquisition if it wants to move beyond its bronze-medal status in the cloud race in which Amazon Web Services and Microsoft Azure have come out so far ahead. 

Greene missed on GitHub and RedHat

Diane Greene,The biggest sign that change was ahead at Google Cloud came in mid-November, when CEO Diane Greene announced that she would step down from her role. Thomas Kurian, the longtime president of product at Oracle, joined Google Cloud at the end of November. He's set to take over fully from Greene this month, though Greene will remain on Alphabet's board of directors. 

Greene is a renowned technologist and product expert, known for founding and running VMware, but her tenure at Google Cloud left enterprise analysts and clients feeling less than satisfied.

Specifically, under Greene, Google Cloud struggled to sell to the type of large enterprise customers that pay the bills at the likes of Amazon Web Services, Microsoft Azure, and Oracle. 

Alex J. Zukin, an analyst at PiperJaffray, said in a note to clients that chief information officers and partners see Google Cloud as "fantastic technology," but think it lacks in "maturity and commitment to enterprise sales, services and support." 

Its biggest competitive edge is in artificial intelligence and machine learning, as well as price, Zukin said.

"With this in mind, we would expect Google to become more acquisitive in order to bolster its enterprise credibility and sales capacity, gain developer mindshare, and potentially expand its hybrid cloud capabilities," wrote Zukin.

During Greene's three-year tenure as CEO, Google Cloud made around a dozen small acquisitions and acqui-hires,  but nothing that shook up the status quo or revamped its business model.

Greene had her chance to expand Google much deeper into so-called hybrid cloud, a specialized market where Microsoft is seen to dominate, through acquiring Red Hat. However, Google lost out on the opportunity, and IBM would go on to announce its intent to acquire it for $34 billion at the end of October.

Read more: IBM's $34 billion Red Hat acquisition came after deal talks with Microsoft, Google, and Amazon, sources say

In the months before IBM's mega-deal, Greene formed a close relationship with the Red Hat team, Business Insider reported in December. But she struggled to get the support from her colleagues at Google to actually make an offer, a source said at the time. 

Instead, Google  asked if Red Hat would explore a commercial partnership and a minority equity investment, which Red Hat declined in favor of the IBM deal.

It was the second time in 2018 that Google lost out to a competitor on a major, game-changing acquisition — Greene also reportedly had her eye on GitHub before Microsoft bought it for $7.5 billion back in June. Though the conversations went on for weeks, Google's bid didn't even come close, CNBC reported in June.

Kurian was known for M&A at Oracle

Thomas Kurian

Bankers and M&A insiders told Business Insider that they expect to see Kurian make eye-catching deals to set Google Cloud on a more aggressive path, though they warned that with him so new in the role, it might take some time for that to happen. 

One reason for this conviction is that Kurian has a strong track record in M&A. At Oracle, he was known for acquiring dozens of smaller companies at Oracle and turning them into profitable business units, as was the case with its 2004 acquisition of Collaxa.

He also led Oracle's bigger strategy-shifting acquisitions like its $10.3 billion PeopleSoft acquisition in 2004, and its $5.5 billion acquisition of Siebel Systems in 2005.

" Thomas Kurian has probably has acquired more companies, for the longest period of time, than almost any executives in the software industry," said Anshu Sharma, the co-founder and chairman of Clearedin, who worked with Kurian at Oracle from 1996 to 2006.

Read more: Wall Street bankers share what they expect to see from tech M&A in 2019

While Kurian's strategy of sweeping up $50 million startups worked twenty years ago, Sharma said he believes that the industry has changed too much for this to be possible since startups are more expensive now and can live a lot longer on private capital before getting swept up by a strategic buyer. 

With that in mind, Sharma said he thinks it's much more likely that Kurian will make a handful of big deals in his first 18 months at the company. Ultimately, he said, it will depend how much cash Google gives Kurian to play with.

"If I am running Google Cloud, how many GitHubs can I buy for a reasonable price? I think it's very clear that you need a lot of M&A to jump start that business to be competitive against Amazon and Microsoft," Sharma said. "Unlike the old days, you can't buy 20 companies for $2 billion aggregate. Today you'd need 10 to 15 times more money." 

Insiders bet on Atlassian, ServiceNow 

Scott and Mike Atlassian

While the rumors at KubeCon have yet to come to fruition, industry analysts are a fan of the idea of a Google/Atlassian tie-up.

 Joel Fishbein, an analyst at BTIG, wrote in a note to clients Wednesday that he "wouldn’t be surprised if Atlassian gets taken out by a much larger technology company like Google."

"Atlassian has increasingly become a crown jewel in the software space, and Thomas Kurian’s recent sign-on to lead Google Cloud could signal that more major changes are coming in 2019," Fishbein wrote. 

Acquiring Atlassian would give Google Cloud an in with developers and fill the void left by its failed GitHub acquisition. But that's just one strategy that folks in the industry see playing out over the next several months.

PiperJaffray's Zukin wrote that he thinks ServiceNow and Splunk would both give Google Cloud  "enterprise credibility," and that Atlassian and Slack would give Google Cloud "increase credibility and mindshare with developers." 

Read more: 10 tech companies are sitting on $346 billion of M&A 'dry powder' that could change the software market if stocks continue to fall

Out of those, however, analysts at PiperJaffray predicated that ServiceNow is the most likely acquisition candidate.

"[Google] would be acquiring what is arguably (in our opinion definitively) the best assemblage of talent purely focused on selling to the IT departments of large enterprises and eliminates or significantly reduces what we believe the be the biggest hurdle in Google’s aims at gaining market share in the Public Cloud," Zukin wrote, adding that he could see Google paying between $40 billion and $50 billion for ServiceNow, which currently has a $34 billion market cap.

To Sharma, the answer for Google lies in applications. He sees a future merger between Google and Twilio, which helps developers add phone and texting features to their apps, as well as Okta, the identity management software that enterprises use to manage passwords.

"If I had to pick one company that he should buy, it's probably Okta more than anything else," Sharma said.

SEE ALSO: 2 dealmakers named David: Uber and Lyft's expected IPOs will trigger competition at Google's in-house VC firms

Join the conversation about this story »

NOW WATCH: I went on Beyoncé's 22-day diet — and I lost 15 pounds

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Why Customer Satisfaction Is The Foundation Of Business Success

Dozens of aspects contribute to the success or failure of a business; customer satisfaction is one of them. It is therefore critical for companies to monitor their customer satisfaction rates and integrate measures to ensure that clients are not just happy with the solutions they receive, but are also willing to refer other clients.

One thing is sure – if you don’t go the extra mile to show the clients you care, don’t expect them to care about your solution.

So, why is customer satisfaction so important? Why is it termed as the foundation of business success? If you are interested in uncovering the answers to these questions, read on.

But first, what is customer satisfaction?

Simply put, customer satisfaction is a measure of how solutions supplied by a business meet or exceed the expectation of the customers. By solutions, we mean products and services.

Here is why it is critical:

It’s cheaper to retain happy clients than finding new ones.

The stiffening competition in the market has seen companies up their marketing strategies to drive clients into their business, and hopefully, make sales. However, it beats logic to go through all this stress and expenses only to lose the client, and resume the cycle. It’s much easier and cheaper to deliver what you promise or even better, so the client has no reason to leave.

It’s not about the price.

Customers do not want to feel like another number – they want to know they matter. According to research, a majority of clients prefer working with a company that charges higher prices but goes out of their way to make them satisfied, than those that offer cheap but low-quality customer services. For that reason, you should take it upon yourself to always deliver excellent service because it’s critical than shoving low prices on the clients’ faces.

It helps you differentiate yourself from your peers.

If you think about it, everyone is looking to sell more and make more money. But you don’t have to join this bandwagon – make your solutions customer-centric. This way, your brand becomes associated with stellar services. Before you know it, you’ll be attracting more customers and potentially making more money than your competitors.

It promotes customer retention.

A satisfied client is a happy client – and this is the best guarantee that they will come back whenever they need a service you provide. After all, you have everything they are looking for, on top of excellent customer service – why would they think about going to your competitors? In addition to retention rates, customer satisfaction also promotes loyalty – they will keep coming back, and sometimes, with a friend or two. And that’s how your business grows, through referrals.

It increases customer lifetime value (CLV).

Customer satisfaction is critical to your bottom line. A study by InfoQuest revealed that a client who is fully satisfied contributes 2.6X more revenue than one who is fairly satisfied. Successful companies know how significant the customer lifetime value is – so, they dedicate their resources to increase their CLV.

Sun, 20 Jan 2019 07:50:31 +0000 BlogLikes - Find Most Popular Blogs Startups Others Customer Satisfaction Customer feedback InfoQuest
I tried Uber’s luxurious London competitor Wheely, and it made me think it's possible for money to buy happiness wheely

  • Luxurious Russian chauffeur app Wheely launched into London last year.
  • CEO Anton Chirkunov said that the company is trying to attract drivers in the capital away from Uber.
  • I tried Wheely on two occasions — once from my flat to Gatwick Airport (£75, or $97), and once to Heathrow (£70, or $90).
  • It was more like having a personal driver than being in a taxi.

I've lived in London for more than five years, and getting around is officially becoming exhausting.

Over the last few years I've become relient on Uber for when I've been in a rush, carrying a lot of stuff, or just feeling too tired or lazy to get on public transit (which is almost always).

However, ever since Uber lost (and then regained) its license in London — and drivers started protests demanding better treatment and an upgrade in employment status — the app seems to have turned a bit chaotic. Lately, Uber rides rarely go off without a hitch, whether it's due to a long wait time, a badly-planned route, or even an unfriendly driver.

What's more, when the company won its license back in June, it was only for 15 months with a clear set of conditions – so the future of the app in the capital remains uncertain.

Luxurious Russian chauffeur app Wheely launched into London and Moscow in 2012, but pulled out of the UK capital when it failed to compete against then-giant minicab company Addison Lee.

The company re-launched in London last year with "plans to plough hundreds of thousands of pounds into attracting drivers away from Uber," according to the Financial Times.

Read more: Uber just launched a subscription service for $14.99 a month that allows users to avoid surge pricing

When I heard the news, having long wished for an Uber competitor, I decided to give it a go.

Wheely may not replace Uber like-for-like — it's certainly more expensive than the standard UberX, and has less drivers in the capital.

However, after using the service twice — once in September from my flat in south east London to Gatwick airport, and a second time in December from home to Heathrow — I had a glimpse at how money can, in fact, buy happiness.

Here's what riding with Wheely is like:

Wheely was founded by Swiss/Russian 29-year-old entrepreneur Anton Chirkunov in 2012. The premium ride hailing app is now available in London, Moscow, and other major Russian cities — and it plans to launch in Paris this year.

The FT reported last year that since Wheely's launch, Chirkunov has spent $13 million on the company, adding that the CEO is trying to raise $20 million in investment to expand in London and attract drivers away from Uber.

In April, Wheely paid £150,000 to renew its London license until 2023, while Uber's licencse renewal in June only guaranteed it 15 months.

I decided to try it out. I used the service twice — once in September from my flat in south east London to Gatwick airport, and a second time in December from home to Heathrow. Here's what the booking screen looks like — at the time of writing this, a journey from the Business Insider office to Heathrow would cost a flat rate of £80, and a car would be available within 5 minutes.
When I checked the same trip on Uber, a car was also just 5 minutes away, and the trip was estimated to cost between £42-56 for an UberX — or £78-103 for an Exec "high-end" car, which would likely have been similar to Wheely's offering.

As of April 2018, Wheely only had 150 drivers in London while Uber had 50,000, according to the FT.

Wheely's drivers, however, are all professional chauffeurs.

See the rest of the story at Business Insider ]]>
Sun, 20 Jan 2019 07:07:00 +0000 BlogLikes - Find Most Popular Blogs Uber UK London Trends Paris Heathrow Gatwick Moscow Gatwick Airport South East London Addison Lee LONDON MOSCOW Anton Chirkunov Financial Times Read Chirkunov
How to Avoid Greatness ]]> Sun, 20 Jan 2019 07:00:54 +0000 BlogLikes - Find Most Popular Blogs Leadership Entrepreneurship Innovation Behavioral Science Innovation Psychology Apple is selling the iPhone SE again, its smallest, cheapest, and arguably best phone iPhone SE woman

  • Apple is quietly selling the iPhone SE via the clearance section of its site, starting at $249.
  • The 4-inch iPhone packs the guts of an iPhone 6S into the body of a smaller iPhone 5S.
  • The device was discontinued in September 2018 but was hugely popular among Apple cognoscenti.

If you're still mourning the iPhone SE, Apple's last small iPhone, then good news. 

Apple has quietly resumed selling the compact phone on the clearance section of its website, where deals on products occasionally pop up. We first spotted the news thanks to MacRumors.

Prices for a silver, rose gold, space grey, or gold model start at $249 for 32GB, down from $349. A 128GB model comes in at $299, down from $449. The phones are new, unlocked, and come with a 4-inch retina display and Apple's A9 chip. There's also a 12-megapixel rear camera.

Apple iPhone SE clearance

It looks like the offer is only available to US customers. The UK version of Apple's site doesn't list the iPhone SE in its clearance section.

Apple stopped selling the iPhone SE in September 2018, the only remaining 4-inch iPhone and one of the last models to come with a headphone jack. The device originally came out in March 2016.

The iPhone SE was considered Apple's best iPhone among the cognoscenti, thanks to the fact it packed the guts of a higher end iPhone 6S into the smaller body of an iPhone 5S. It was also cheaper than the rest of Apple's flagship lineup at the starter price of $349.

As it stands, the cheapest iPhone you can buy directly from Apple right now is the iPhone XR or iPhone 7 for $449.

Join the conversation about this story »

NOW WATCH: All smartphones look the same today for 2 key reasons

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Small electric cars may be unaffordable for some: VW chairman to newspaper Sun, 20 Jan 2019 06:51:48 +0000 BlogLikes - Find Most Popular Blogs Money businessNews Vw Volkswagen Kuwait announces initiative for $200 million technology investment fund Sun, 20 Jan 2019 06:50:15 +0000 BlogLikes - Find Most Popular Blogs Money businessNews Beirut Kuwait Minister says UK faces 'political tsunami' if Brexit halted [Author:]

Sun, 20 Jan 2019 06:50:07 +0000 BlogLikes - Find Most Popular Blogs Business UK London Ap Britain Liam Fox Brexit European Union International Trade
Action not words needed over biggest public health failure of our time: pneumonia | Larry Elliott Global elite at Davos 2019 must do more than talk about real-world problems

Davos this year will be like Hamlet without the prince. Donald Trump was all set to be the star of the show for the second year running but has decided that giving a keynote address to a hall full of billionaires is politically problematical at a time when the US government is shut down.

Emmanuel Macron is giving the World Economic Forum a miss for similar reasons. If you have been dubbed the president of the rich the last place you really want to be seen is at the annual gathering of the 1%. Theresa May has decided she has better things to do with her time..

Continue reading...]]>
Sun, 20 Jan 2019 06:47:53 +0000 BlogLikes - Find Most Popular Blogs Health Europe Business US Economics World news Davos Theresa May Hamlet Donald Trump Emmanuel Macron Larry Elliott Davos 2019
Sorrell's S4 Capital seeks more deals in digital-only drive Sun, 20 Jan 2019 06:46:34 +0000 BlogLikes - Find Most Popular Blogs Money businessNews Martin Sorrell Sorrell S4 Capital The best Apple Watch bands and straps for 2019 If you have an Apple Watch, you know how easy it is to take off the strap it came with, so why not buy yourself another one? Here, we've gathered the best Apple Watch bands we've seen so far. There's something for everyone.

The post The best Apple Watch bands and straps for 2019 appeared first on Digital Trends.

Sun, 20 Jan 2019 06:30:23 +0000 BlogLikes - Find Most Popular Blogs Apple Mobile Wearables Trends Apple Watch Bands Buying Guides Straps Accessory of the Week
HSBC tells Welsh customer not to complain in 'foreign' language Bank asked ‘shocked’ customer to resend message in English

A major bank told a customer who wrote to it in Welsh to complain that some services were not available in her language that she should communicate with it in English rather than a “foreign” tongue.

Nia Lloyd, a classroom assistant from Wrexham in north Wales, wrote to HSBC pointing out that online services were not available in Welsh.

Continue reading...]]>
Sun, 20 Jan 2019 05:24:09 +0000 BlogLikes - Find Most Popular Blogs Business Wales UK News Banking Hsbc Bank Wrexham Nia Lloyd
SBI says lenders awaiting SEBI decision on Etihad offer for Jet Airways: paper Sun, 20 Jan 2019 05:19:46 +0000 BlogLikes - Find Most Popular Blogs Money businessNews Etihad Jet Airways Etihad Airways SEBI Securities and Exchange Board of India SEBI SBI Business Standard State Bank of India SBI Rajnish Kumar Jet Airways SBI Playing the customer experience game to win – Interview with Nienke Bloem … ]]> Sun, 20 Jan 2019 05:12:20 +0000 BlogLikes - Find Most Popular Blogs Business Coventry Building Society Rachel Haworth Nienke Bloem Nienke Bloom Nienke Babs Asselbergs 4 Twitter Profiles That Young Entrepreneurs Should Follow

If you’re a young entrepreneur, you probably have a few highly successful entrepreneurs that you follow to the T. After all, if we want to attain incredible success, it’s a good idea to follow in the footsteps of those who already have. I’ve found quite a bit of value in following successful Twitter profiles. The character count limit ensures that the message is received quickly. While some aren’t so good at making use of the minimalistic approach to communication, some are incredible, and give young entrepreneurs a new chance to learn every day.

Here are 4 Twitter profiles that young entrepreneurs simply must follow!

Profile #1: T. Harv Eker.

Harv Eker is, for all intensive purposes, a normal guy. He wasn’t born into riches and he had to work hard for everything he has. However, what he’s got over the masses is an incredible rags-to-riches success story. His journey from zero to millionaire took only two and a half years. Today, he makes his millions teaching others how to follow that same journey.

Harv’s Twitter profile is filled with great snippets of information. He regularly shares advice with regard to money management, motivational quotes, tips on how to become a happier individual and tips on how to become more successful. So, if you’re not already following him, now is the time to start.

Profile #2: Kevin Rose.

Kevin Rose is a serial entrepreneur with quite a bit of success under his belt. He is the co-founder of several startups, including Revision3, Digg, Pownce and Milk. Today, Rose enjoys positions as a member of the Board of Directors at the Tony Hawk Foundation and an advisor at Google Ventures.

Kevin’s Twitter profile is an interesting one to say the least. As with most entrepreneurs, he uses the platform to share his favorite new products and services. He’s also very engaging. He commonly asks his followers questions and provides details about his personal life. Finally, Mr. Rose offers plenty of opportunities to learn with quick snippets of tips from a successful mind.

Profile #3: Randi Zuckerberg.

If the name sounds familiar, don’t worry it should, and yes, there is a relation. Randi Zuckerberg is the sister of Facebook founder, Mark Zuckerberg. However, she’s not riding on his coattails. In fact, Randi is an entrepreneur in and of herself. In fact, she’s the CEO and founder of Zuckerberg Media and has been noted as a powerful voice for women.

If you’re looking for introductions to other entrepreneurs, following Ms. Zuckerberg is a good idea. She is known for sparking conversations with her followers, and creating a conversation that becomes a group chat. She’s also known for introducing entrepreneurs that follow her to others and sharing helpful business lessons. Don’t worry, she also sprinkles in plenty of personality with plenty of bubbly, optimistic posts.

Profile #4: Steve Blank.

Finally, we have Steve Blank. Blank is a serial entrepreneur and professor at Stanford, Berkeley and Columbia. Noted as one of the most brilliant minds of today, he’s definitely worth following, especially if you’re interested in tech.

On Twitter, Steve Blank shares plenty of tips and hints that entrepreneurs will likely find valuable. He often shares posts about product marketing, enterprise software, creativity, venture capital and plenty more topics to help his followers reach success.

Final Thoughts.

If you want to reach a high level of success, one of the best things that you can do is follow those who already have. The Twitter profiles above are chock full of tips, hints, and inspiration to help followers become happier, more successful, and all around better people. So, what are you waiting for? It’s time to get your follow on!

Sun, 20 Jan 2019 05:05:04 +0000 BlogLikes - Find Most Popular Blogs Startups Facebook Mark Zuckerberg Twitter Entrepreneur Zuckerberg Rose Randi Randi Zuckerberg Stanford Berkeley Steve Blank Blank Advice For The Young At Heart Entrepreneur Advice Zuckerberg Media Harv Tony Hawk Foundation Harv Eker Harv Eker Kevin Rose Kevin Rose Revision3 Digg Pownce Google Ventures Kevin Columbia Noted Twitter Steve Blank
Government sacks PNB executives for lapses in $2 billion fraud in first firings: sources Sun, 20 Jan 2019 04:49:02 +0000 BlogLikes - Find Most Popular Blogs Money businessNews PNB Punjab National Bank PNB