Posts filtered by tags: Apple Authorized Service[x]


 

Apple's Anti-Reflective Coating Repair Program Still in Effect for Some MacBooks With New Mail-In Policy

In an internal memo obtained by MacRumors, Apple recently informed its network of Apple Authorized Service Providers that mail-in repair is now required for Mac notebooks with anti-reflective coating issues in the United States. The new policy went into effect January 4, 2021 and means that customers who take an eligible 12-inch MacBook or MacBook Pro exhibiting this issue to an Apple Authorized Service Provider will have their notebook mailed to a centralized Apple depot for the repair to be...
Tags: Apple, United States, Anti-reflective Coating, MacRumors Apple, Apple Authorized Service, Apple Authorized Service Providers


Apple Lists M1-Based Mac Mini Logic Boards With 10 Gigabit Ethernet in Internal Parts Ordering System

While the new Mac mini with the M1 chip is only available with Gigabit Ethernet, Apple has listed multiple M1-based Mac mini logic boards with 10 Gigabit Ethernet in an internal parts list for Apple Authorized Service Providers. For every Mac mini logic board with Gigabit Ethernet in the parts list, obtained by MacRumors, there is a corresponding logic board with 10 Gigabit Ethernet: While the boards are available to order (in limited quantities), it is unclear why at this point. There are...
Tags: Apple, Featured, Mac, Intel, Mac Mini, Apple Authorized Service


Apple Expands Its Independent Repair Program To Mac

Apple is expanding its program that provides parts, resources and training to independent repair shops to now include support for Mac computers. From a report: The repair program was first announced last fall, with the goal of making it easier for consumers to repair their out-of-warranty iPhones by allowing them to use third-party shops, including small businesses, that would now have access to official repair parts and other tools. The program was meant to complement Apple's existing network o...
Tags: Apple, Europe, Mac, Tech, Canada, Apple Authorized Service


Apple expands its independent repair program to Mac, after US antitrust investigation examined company’s repair policies

Apple is expanding its program that provides parts, resources and training to independent repair shops to now include support for Mac computers. The repair program was first announced last fall, with the goal of making it easier for consumers to repair their out-of-warranty iPhones by allowing them to use third-party shops, including small businesses, that would now have access to official repair parts and other tools. The program was meant to complement Apple’s existing network of over 5,000...
Tags: Apple, TC, Europe, Mac, US, Tech, Repair, Canada, Tim Cook, Reuters, Congressional, Mac Apple, Apple Authorized Service, U S House Antitrust Subcommittee


Apple Assisting Authorized Repair Shops With COVID-Related Expenses

In an internal memo last week, obtained by MacRumors, Apple has indicated that it will assist its third-party repair partners around the world with COVID-19-related expenses, such as cleaning supplies and personal protective equipment. All eligible Apple Authorized Service Providers will receive a subsidy from Apple by way of increased payouts for each completed repair. The subsidy is retroactive and the length it is offered will depend on stay-at-home guidelines in each country. Service prov...
Tags: Apple, MacRumors Apple, AASP, Apple Authorized Service, Apple Authorized Service Providers, COVID-19 Coronavirus


Apple Adds Some 2013 and 2014 MacBook Air and MacBook Pro Models to Vintage Products List

A little later than expected, Apple has added the following 2013 and 2014 models of the MacBook Air and MacBook Pro to its vintage and obsolete products list: ‌MacBook Air‌ (11-inch, Mid 2013) ‌MacBook Air‌ (13-inch, Mid 2013) ‌MacBook Air‌ (11-inch, Early 2014) ‌MacBook Air‌ (13-inch, Early 2014) ‌MacBook Pro‌ (13-inch, Mid 2014) Also today, Apple added the iPod touch (5th generation) to its vintage products, defined as those that have not been manufactured for more than five but les...
Tags: Apple, MacBook Air, Apple Authorized Service, Vintage And Obsolete


Apple announces hardware issues with its iPhone X and 13-inch MacBook Pro

On Friday, Apple announced that two of its products — the iPhone X and the 13-inch MacBook Pro (non Touch Bar) — have known hardware issues. Apple said that some iPhone X screens do not respond or intermittently respond to touch. For the 13-inch MacBook Pro, Apple said some devices might have an issue that causes data loss or drive failure. Customers with eligible devices can have both issues fixed for free at an Apple retail store or with an Apple Authorized Service Provider. On Friday, Appl...
Tags: Apple, Amazon, Trends, Bloomberg, MacBook Pro Apple, Apple Authorized Service, MacBook Pro non Touch Bar


Apple Launches Free Repair Program For 'No Service' IPhone 7 Bug

Mark Wilson writes: Apple has launched a new repair program aimed at iPhone 7 users who are experiencing a "No Service" problem. Apple says that affected models that were sold since September 2016 will be repaired free of charge. The company explains that the No Service bug only affects a "small number" of handsets, and it is caused by a failed component on the main logic board... Apple says that the problematic iPhone 7s were sold in China, Hong Kong, Japan, Macao, and the US between September...
Tags: Apple, US, Tech, Mark Wilson, Apple Authorized Service, No Service, China Hong Kong Japan Macao


T-Mobile’s insurance now includes AppleCare for free in the US

If you use an iOS device on T-Mobile, the carrier is throwing in a neat extra: AppleCare is now included with your mobile insurance. Basically, if you’ve signed up for T-Mobile’s ‘Jump’ or Premium Device Protection plans, both of which cost $12 a month, you’ll have access to AppleCare. For reference, AppleCare normally costs $129 on top of your device purchase, and includes: $29 screen repairs $0 battery repairs Service at an Apple Store or Apple Authorized Service providers 24/7 technical suppo...
Tags: Apple, Startups, Mobile, US, T Mobile, Premium Device Protection, Apple Authorized Service