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3 costly mistakes I learned the hard way being the landlord of a 12-unit apartment complex

Ryan Lais. Ryan Lais Ryan Lais is a career counselor for high school students with disabilities and real estate entrepreneur. After several years as landlord of an apartment complex, Lais says he learned to communicate more with tenants. Ask your tenants to share any issues up front, and be on top of garbage and parking lot maintenance. See more stories on Insider's business page. In October of 2018, my in-laws, wife, and I purchased a 12-unit apartment complex in Madelia, Minnesota. I...
Tags: Real Estate, Landlord, Minnesota, Trends, Strategy, Investing, Nordic, Don, Madelia Minnesota, Property Management, Passive Income, Rental Property, Side Hustles, Lais, Real Estate Advice, BI-freelancer


I work at a 5-star resort as an 'Instagram concierge' who helps guests get the best Instagram shots. Here's what it's like living out my dream job.

Eduardo Vallin. Courtesy of W Punta de Mita Eduardo Vallin, 30, is an 'Instagram Concierge' at the W Punta de Mita 5-star resort in Mexico. Vallin analyzes guests' profiles to recommend the best Insta-worthy photo locations to fit their aesthetic. This is what his job is like, as told to freelance writer Kaila Yu. See more stories on Insider's business page. I like to think I have the best job in the world, since every day I get to work in paradise at the W Punta de Mita, a...
Tags: Travel, Instagram, Mexico, Careers, Trends, Strategy, Luxury, Mexico City, Hotel, Vacation, Resort, Guadalajara, Nordic, Punta de Mita, W Punta de Mita, Kaila Yu


I own 2 Hamptons hot spots that are busier than ever - but the worker shortage is crushing us

Zach Erdem seated at his Southampton restaurant Blu Mar. Zach Erdem Zach Erdem is the owner of 75 Main and Blu Mar, two eateries in Southampton, New York. Since reopening in June, Erdem says he's struggled to find workers despite increasing the hourly pay. Here's what hiring has been like for him post-pandemic, as told to freelance writer Jenny Powers. See more stories on Insider's business page. This summer has been busier than ever, and while it's wonderful to finally be ...
Tags: Work, Jobs, Summer, Trends, Strategy, Unemployment, Southampton, Retail, Hiring, POS, Hospitality, Hamptons, Nordic, Erdem, Personal Essay, Small Business Owner


6 ways to test out your business idea before spending money to officially start it

Before investing your own money into a small business idea, test it out with your target audience. Georgijevic/Getty Images Having a business idea is easy, but putting that idea to the test is where the real work comes in. Entrepreneur Jen Glantz says aspiring founders should test ideas thoroughly to vet their viability. Write out a business plan, research competitors, and ask your target audience for feedback. See more stories on Insider's business page. When I first had the thought s...
Tags: Google, Facebook, Small Business, Entrepreneurship, Entrepreneurs, Trends, Strategy, Nordic, Business Idea, Business Plan, Jen Glantz, Quora Reddit, Gaby Deimeke, BI-freelancer, Contributor 2019


People with a 'growth mindset' are better problem-solving - here are 4 ways to develop one, according to experts

A growth mindset is when you have an evolving arsenal of interests and passions. Martin Steinthaler/Getty Images People with healthy growth mindsets are often more curious and motivated to learn new things. Researchers from Yale-National University of Singapore say this mindset can be developed with practice. Instead of expecting to simply 'find' your passions, make an intentional effort to nurture and develop them. See more stories on Insider's business page. If the pandemic t...
Tags: Psychology, Google, Trends, Strategy, Skills, Passion, Problem Solving, Nus, Mindset, Nordic, Harry Houdini, Keefe, Growth Mindset, Paul O Keefe, Yale National University of Singapore, Yale NUS


A software CEO reveals how she used the lessons of the pandemic to create a more diverse and inclusive workplace

Insider's Rebecca Knight (l) interviews Jessie Woolley-Wilson, CEO of educational-software firm, DreamBox Insider Events DreamBox CEO Jessie Woolley-Wilson says diversity should be leveraged for success. Employers must understand what workers want and need, as they now have the upper hand. This was part of Insider's event "What's next: CEOs on How Talent Drives Transformation," presented by ProEdge, a PwC Product, on June 29. Click here to watch a recording of the full event. T...
Tags: Leadership, Justice, Careers, Trends, Strategy, Diversity, Workplace Diversity, Equity, Nordic, Inclusion, Diverse, Dreambox, Dei, Jessie Woolley Wilson, COVID, George Floyd


How major PR firms Ogilvy and Weber Shandwick are preparing for the new hybrid workplace

Insider's Tanya Dua (L) interviews Gail Heimann (C), CEO of Weber Shandwick, and Devika Bulchandani (R), North America CEO of Ogilvy. Insider Events Businesses are investing in processes and technologies to manage the new normal. Two CEOs said now is an opportunity to foster inclusion and positive well-being in the workplace. This was part of Insider's "What's next: CEOs on How Talent Drives Transformation" presented by ProEdge, a PwC Product. Click here to watch a recording of...
Tags: Work From Home, New York, Leadership, Minneapolis, Office, US, Trends, Strategy, Remote Work, Diversity, Weber Shandwick, C, North America, Flexibility, Ogilvy, Nordic


Investing in mentorship and upskilling employees is the key to building a high-performing team

This panel, titled "Mentorship and Upskilling" was moderated by Insider senior editor Chris Weller (l), and featured Annette Richardson, managing partner of Richardson Partners LLC and Suneet Dua, chief product officer at PwC. Insider Events CEOs are keen to upskill employees, yet one in five haven't started the journey yet, PwC found. Today's employees need to become "lifelong learners" and digital citizens, experts told Insider. This was part of Insider's virtual event "CEOs ...
Tags: Leadership, Jobs, Learning, Careers, Trends, Strategy, Automation, Pwc, Performance, Mentorship, Nordic, Skills Training, Richardson, Job Performance, Dua, Chris Weller


I made an extra $16,000 a year by renting out my spare bedroom on Airbnb - and it was the easiest way I ever made money. Here's what the experience gave me beyond an extra income.

Sasha Im says she had a great experience renting out her spare bedroom on Airbnb. Sasha Im Sasha Im is a web producer and nonfiction writer based in Seattle, Washington. For three years, Im rented out a spare room in her home on Airbnb, earning about $16,000 each year. Im says it was "the easiest way" she ever made money as well as a great way to connect with others. See more stories on Insider's business page. From 2016 to 2019, I rented out a spare room in my house in Seattle through...
Tags: Trends, Strategy, Barcelona, IM, Airbnb, Seattle, Nordic, Sapporo, Tony Hsieh, Seattle Washington, Zappo, Side Hustles, Extra Income, Airbnb Host, KNKX, BI-freelancer


3 ways managers can support employees living with chronic pain and fatigue

Managers should focus on ways to make workers with chronic pain more comfortable in the office - or let them work from home. kokouu/Getty Images Around one in five adults in the US lives with chronic pain. To better support employees living with chronic pain, meet them with compassion. Accommodations like a standing desk or WFH schedule can improve their experience. See more stories on Insider's business page. Around one in five adults in the United States lives with chronic pain, acco...
Tags: Work From Home, Leadership, Fatigue, US, Careers, Trends, Strategy, Management, Compassion, Disability, United States, Illinois, Pain, Chronic Pain, Nordic, Accomodation


How baristas really feel when you camp out all day at their coffee shop

Kat Möller is the owner of Kat's Coffee in Thalpe, Southern Province, Sri Lanka. Kat Möller As coffee shops reopen, more remote workers are returning for the strong brew and free WiFi. Writer Melissa Petro spoke to coffee shop owners and baristas about the etiquette of spending hours at their eateries. Kat Möller of Kat's Coffee says purchasing one item per hour is appreciated from remote workers. See more stories on Insider's business page. Coffeehouses have always offered r...
Tags: Etiquette, Careers, Trends, Remote Work, Barista, Digital Nomads, Nordic, Amy, Coffee Shops, Don, Sánchez, KAT, Dino, Yellow Springs Ohio, Moller, Melissa Petro


I own 2 Hamptons hot spots that have been booked solid for a month. People will do just about anything to snag a table, from flashing cash to pretending they know me.

Since reopening in June, restaurant owner Zach Erdem says demand in the Hamptons has skyrocketed. Provided by Zach Erdem Zach Erdem is the owner of 75 Main and Blu Mar, two hotspot restaurant and bar destinations in Southampton, New York. His restaurants reopened at full capacity on June 1, and have been booked solid ever since. Here's what it's like running his restaurants post-pandemic, as told to freelance writer Jenny Powers. See more stories on Insider's business page. Reo...
Tags: New York, Restaurants, Careers, Trends, Wealth, Luxury, Manhattan, Miami, Hospitality, Hamptons, The Hamptons, Nordic, Erdem, Jenny Powers, Southampton New York, Reopening


I repossess private yachts worth up to $20 million when owners default on their loans. Here's what happens when I track them down.

Ken Cage has been a high-asset repo man for over a decade. Provided by Ken Cage Ken Cage repossesses high-end luxury assets like yachts and jets whose owners have failed to pay their loans. Since 2005, Cage's team has repossessed 2,000 boats, some of which are worth as much as $20 million. Here's what his job is like, as told to freelance writer Jenny Powers. See more stories on Insider's business page. I first met my buddy Bob Weeks when we were 10 years old, growing up in the...
Tags: Business, Florida, Maryland, Careers, Trends, Luxury, Philadelphia, Bob, Private Jets, Nordic, Yachts, US Coast Guard, Danny, Benetti, Bob Weeks, Repo


How Raleigh-Durham is prioritizing innovation and entrepreneurship to build a strong tech workforce as companies like Apple and Google move to the region

Insider Raleigh, North Carolina. Shutterstock.com Companies like Apple and Google have announced plans to build campuses in the Raleigh-Durham region. To stimulate growth, Raleigh-Durham is focused on cultivating innovation and entrepreneurship. Here are some initiatives the region is working on to build and retain a tech-savvy workforce. This article is part of a series focused on American cities building a better tomorrow called "Advancing Cities." Apple announced in April t...
Tags: Apple, Google, Entrepreneurship, Trends, Strategy, Features, Innovation, North Carolina, Durham, Ryan Smith, Nordic, Ruhe, Durham North Carolina, Chapel Hill, University Of North Carolina, Raleigh


A nonprofit HR exec on the 2 things every company should consider when building an inclusive culture

BI Graphics Marsha Bonner. Marsha Bonner Marsha Bonner is VP of people and culture at NY-based nonprofit Urban Resource Institute. As a 20-year HR veteran, she says diversity and inclusion need to be looked at separately. Leaders and organizations should value the journey of creating a more welcoming culture. This article is part of a series called "Secrets of Success," which examines specific leadership tips from prominent business leaders. Marsha Bonner is vice president of...
Tags: Leadership, New York City, Trends, Strategy, New York Times, Nonprofit, Nordic, Crain, Bonner, New Jersey Performing Arts Center, Diversity and Inclusion, Urban Resource Institute, Secrets Of Success, Edit Series, BI-freelancer, Contributor 2019


It's time to ditch annual reviews and embrace continuous performance management, where teams are equipped with the tools and feedback they need to succeed all year round

Insider's Aman Kidwai speaks to Delida Costin (c) from Grove Collaborative and Kelli Jordan from IBM. Insider Post-pandemic, companies need to focus on giving employees feedback and support continuously. This is according to IBM Director Kelli Jordan and Delida Costin, CPO at Grove Collaborative. This was part of Insider's event "Transforming HR in the Digital Era," presented by Paycom, on June 15. Click here to watch a recording of the full event. Performance reviews and assessmen...
Tags: Careers, Trends, Strategy, Managing, HR, Ibm, Jordan, Feedback, Performance Reviews, Nordic, Don, Grove, Performance Review, Grove Collaborative, Kelli Jordan, Costin


HR leaders at Zoom and WayUp reveal how a strong virtual recruiting process can improve diversity and inclusion

Insider's Shana Lebowitz Gaynor with speakers Lynne Oldham of Zoom (c) and Liz Wessel of WayUp Insider Adding the word "remote" to a job isn't enough - think smartly about how you recruit virtually. A thorough hiring process that's inclusive includes plenty of face time and transparency. This was part of Insider's virtual event "Transforming HR in the Digital Era," presented by Paycom, on June 15. Click here to watch a recording of the full event. Supporting new hires throu...
Tags: US, Careers, San Francisco, Trends, Strategy, Remote Work, Recruiting, Unilever, HR, Hiring, Oldham, Blackrock, Zoom, Nordic, Wayup, Liz Wessel


Here's how to use data to improve employee satisfaction, promote diversity, and retain talent

Insider's Shana Lebowitz Gaynor with speakers Vincent Chee of Bevel PR (c) and Dane Holmes of Eskalera Insider People analytics is all about using data to understand your teams' motivations and work smarter. It doesn't have to be complicated - Vincent Chee, director at Bevel PR, uses employee surveys. This is part of Insider's virtual event "Transforming HR in the Digital Era" presented by Paycom. Click here to watch a recording of the event. Businesses need to start think...
Tags: Leadership, Trends, Strategy, Company Culture, Analytics, HR, Bevel, Nordic, Holmes, People Analytics, Chee, Chro, Paycom, Dane Holmes, Shana Lebowitz Gaynor, Edit Series


How one Durham-based foundation is investing in North Carolina's entrepreneurs and growing the state's innovation footprint

Insider Thom Ruhe and Roy Cooper. NC IDEA The NC IDEA foundation supports entrepreneurship and economic development across North Carolina. Using grants, seed funding, mentoring, and other programs, NC IDEA helps entrepreneurs directly. Some initiatives include the NC Black Entrepreneurship Council, NC IDEA SOAR, and NC IDEA LABS. This article is part of a series focused on American cities building a better tomorrow called "Advancing Cities." From a non-dairy cheese brand and s...
Tags: Apple, Google, Small Business, Entrepreneurship, Funding, Support, Entrepreneurs, Trends, Strategy, North Carolina, Gates Foundation, Durham, Mentorship, Grants, Nordic, Ruhe


I tested out the writing routines of 5 famous authors to see which would make me the most productive

Mel Burke. Mel Burke Mel Burke is a culture writer who recently quit her full-time job to become a novelist. To find a routine that works for her, she tried the schedules of famous writers like Maya Angelou. She liked Schwab's 25-minute word sprints and Murakami's afternoon exercise, but none were perfect. See more stories on Insider's business page. I recently "millennial YOLO'd" my stable content-management job to become a full-time novelist, and I wanted to have unshakea...
Tags: Productivity, Writing, Neil Gaiman, Careers, Trends, Strategy, New York Times, Haruki Murakami, Authors, Routines, Sandman, Writers, Nordic, George Plimpton, Angelou, Schwab


I'm a notoriously bad sleeper who tried Sleep by Headspace for a month to stop waking up in the middle of the night - here's how it went

The Headspace app. Headspace Freelance writer Zoe Rosenberg has struggled with getting a good night's sleep for years. She decided to download Sleep by Headspace, which costs $69.99 a year. She liked the wind-down and mid-night exercises, which helped her get to sleep after waking up. See more stories on Insider's business page. I don't remember when it started, but somewhere along the way, I became bad at sleeping. This was way before the pandemic made sleep practically imposs...
Tags: Google, Apps, Sleep, Life, Trends, Strategy, Linkedin, Meditation, Anxiety, Jeff Weiner, Sleeping, Alexa, Nordic, Headspace, Sleep Aid, Buddhist


I visited one of the most iconic neighborhood bars in NYC after it reopened - here's what it was like

The bar at Bemelmans in New York City. Michelle Gross Michelle Gross is a freelance writer based in New York. Recently, she spent a Friday night out at Bemelmans, the iconic bar at The Carlyle Hotel on the Upper East Side. Although reopened at only 50% capacity, Gross says the bar was bustling with music and a new drinks menu. See more stories on Insider's business page. In a city like New York, there's no shortage of neighborhood bars. And while everyone has their favorite, for me...
Tags: Travel, New York, News, Gross, NYC, Restaurants, New York City, Bars, Trends, Retail, John F Kennedy, Gillespie, Upper East Side, Dining, Frank Sinatra, Nordic


I'm a freelancer and mother who banished burnout by scheduling my own summer Fridays just for me - here's how I make the time

Alesandra Dubin. Alice Dubin Alesandra Dubin is a freelancer who ends work at noon every Friday from Memorial Day to Labor Day. She frees the afternoons by setting earlier deadlines for herself and putting the effort in upfront. This time to herself makes her a better professional and mother during the rest of the year. See more stories on Insider's business page. I'm a proud mom to six-year-old twins and also a proud professional with a demanding, deadline-driven solo practice. Mo...
Tags: Freelancing, Small Business, New York City, Summer, Trends, Strategy, Mental Health, Mother, Vacation, Wife, Freelancer, Nordic, Self Care, Gretchen Rubin, Rockwell, Rubin


How Raleigh-based nonprofit RIoT is boosting entrepreneurship and job growth in the city

Insider Rachael Newberry, RIoT's program director, connecting virtually with a cohort of startups during the pandemic. Katherine Dupree RIoT is a nonprofit organization driving innovation and entrepreneurship in the Raleigh area. One program, RIoT Your Reality, is a competition where teams pitch AR ideas to improve the city. Other initiatives include an accelerator program and a data-centric stormwater management project. This article is part of a series focused on America...
Tags: Small Business, Colorado, Entrepreneurship, Virginia, Trends, Strategy, Startup, Cisco, Innovation, Ibm, Ar, North Carolina, Tech Jobs, Nonprofits, Accelerators, Sas


I ditched my iPhone and used a 'dumb' phone to fight my tech addiction. Here's what I learned after 2 weeks of staying offline.

The Light Phone 2. Jenni Gritters Jenni Gritters tried the Light Phone 2, a basic cell phone that only allows for texts and calls. As her two-week iPhone hiatus went by, she got used to the quiet, but she missed receiving photos. She also wished for GPS services and thinks the phone could be most useful for kids and seniors. See more stories on Insider's business page. If you're like me, you might sometimes dream about just turning your phone off. In that dream world, there are no ...
Tags: Samsung, Trends, Social Media, Smartphone, Sprint, Cell Phone, Facetime, Nordic, US Mobile, Cell Phone Addiction, Tech Insider, Light Phone, Jenni Gritters, I Tried It, Joe Hollier, Light Phone 2


I listened in on the first-ever Clubhouse wedding along with 26,000 other people. It included heartwarming vows, a registry to gift a $5,000 Caribbean getaway, and snapshots of the happy couple.

Natasha Grano and Michael Graziano. Misha Krutiy Photography Natasha Grano and Michael Graziano are the first-ever couple to get married on the audio-only app. The two-hour traditional ceremony included the walk down the aisle and a Corinthians reading. Guests were instructed to "Push to Refresh" to update the couple's profile photos as it went on. See more stories on Insider's business page. Natasha Grano and Michael Graziano made history on the Clubhouse app yesterday when they b...
Tags: Apps, Life, Trends, Tech, Netflix, Wedding, Gang, Weddings, Vancouver, Caribbean, Corinthians, Clubhouse, Michael, Digital Marketing, Nordic, SAN JUAN Puerto Rico


The best kind of music for improving your work productivity, according to a psychotherapist

Listening to specific music while working from home can make you more productive. Oscar Wong/Getty Images Amy Morin is an author, psychotherapist, and host of The Verywell Mind Podcast. She says several studies have found that listening to music while working can make you more productive. Listening to happy music makes you happy, and when you feel happy you often work better. See more stories on Insider's business page. If you struggle to be productive while working from home, you'...
Tags: Productivity, Music, Trends, Strategy, Remote Work, James Brown, Bruno Mars, University of Oxford, Bob Marley, Pharrell Williams, Nordic, Sean Combs, Psychologist, Amy Morin, Saïd Business School, WFH


How to clear the search history on your iPhone

You can clear your browsing history on Safari, Chrome, and Firefox. YouTube/MKBHD Table of Contents: Masthead Sticky To clear the browsing history on your iPhone, delete it directly from the browser you use. You can also delete your Siri search history and data. Browsing the web in private mode can eliminate the need for clearing your iPhone's history. Visit Insider's Tech Reference library for more stories. The reason for wanting to clear the search history on your iPhone is...
Tags: Iphone, Apple, Firefox, Google, Trends, Siri, Safari, Steven John, Tech Insider, Search History, Safari Chrome Firefox, BI-freelancer, Tech Reference, Tech How To, Smartphones (Reference, Firefox YouTube


How leaders can better support their burned out Gen Z staffers, according to a psychotherapist

Gen Z workers have reported mental health challenges during the pandemic. ArtMarie / Getty Images Amy Morin is an author, psychotherapist, and host of The Verywell Mind Podcast. In a recent survey, Morin found that Gen Z respondents reported more mental health challenges than other generations. To better support young workers, Morin says employers should provide stress management resources. See more stories on Insider's business page. You might expect older generations to be the most...
Tags: America, Trends, Strategy, Remote Work, Mental Health, Nordic, Psychologist, Morin, Gen Z, Employers, Gen Zers, Amy Morin, WFH, Verywell Mind, BI-freelancer, Contributor 2019


I became a cop after 9/11, when support for police officers was high. These days, it's a whole different story.

"As a police officer, the bulk of your day is encountering people who want nothing to do with you." J.Castro/Getty Images Dave (not his real name) is in his 40s and is a sergeant at a large police department within the tri-state area. He chose to remain anonymous to protect his identity. His employment was confirmed by Insider. He describes the pressures of the job and how public sentiment toward cops has changed over his career, as told to freelance writer Meira Gebel. See more stories on...
Tags: New York, News, Cops, Careers, America, Trends, Law Enforcement, Police Officer, Police Brutality, Seattle, COP, Nordic, Long Island New York, Police Reform, Personal Essay, Meira Gebel