Posts filtered by tags: Center for Hospitality Research[x]


 

Cornell Roundtable Recap: Sustainability in the era of COVID-19 | By Aaron Adalja

As with all things 2020, the 11th annual Center for Hospitality Research Sustainability Roundtable took on a distinctively different format, a virtual webinar format. It would have been easy to "take a pass" on holding the Roundtable given the dire state of the hospitality industry and the inability to gather in person. However, even though issues surrounding sustainability may not be at the forefront for operators, brands, or owners of hotels, it is still considered an important pillar i...
Tags: Travel, Cornell University, School of Hotel Administration, Center for Hospitality Research, SC Johnson College of Business, Cornell Roundtable Recap, Aaron Adalja


Cornell Center for Hospitality Research Hosts Panel on Reimagining Travel

The virtual keynote, hosted by the Center for Hospitality Research and moderated by School of Hotel Administration lecturer Dave Roberts '87 (ENG), MS '88 (ORIE), featured experts in the travel and guest intelligence industries. The event explored the analytics, use cases, and organizational challenges that will shape travel's rebound in 2021 and beyond.
Tags: Travel, DAVE ROBERTS, School of Hotel Administration, Center for Hospitality Research


Managing a Wine Cellar Using a Spreadsheet | By Gary Thompson

Using examples from Version 4 of Wine Cellar Management Tool, this report describes the many spreadsheet-based analyses in this tool that can assist an individual, restaurant, or bar in managing a wine cellar. The primary motivation for developing Version 4 was to expand the capability of the tool to assist cellar owners in making decisions about how to manage a purposeful decrease in the size of their cellars. In addition to providing insight into the key questions of what to consume and...
Tags: Travel, Cornell University, Gary Thompson, Center for Hospitality Research, Wine Cellar Management Tool


2019 CHR Roundtable Addresses Sustainability Initiatives in Hospitality Industry

Sustainability initiatives in the hospitality industry address an extensive variety of issues. Each year for the past 10 years, The Center for Hospitality Research at The School of Hotel Administration in the SC Johnson College of Business at Cornell University, has hosted a Sustainability Roundtable that focuses on issues in the hospitality industry. This year, participants representing the sectors of hotels, restaurants, non-profits and academic institutions, gathered to discuss the pre...
Tags: Travel, School of Hotel Administration, Center for Hospitality Research, Excess Food or Food Rescue


Cornell Center for Hospitality Research publishes hotel brand reputation analysis

Cornell University’s Center for Hospitality Research has released an index and analysis of hotel brand reputation in the United States and Canada.
Tags: Hotels, United States, Cornell University, Cornell Center for Hospitality Research, Center for Hospitality Research


Cornell Roundtable focuses on high-tech adoption in hospitality industry

A wide-ranging discussion at Cornell University on the impact of technology in the hospitality realm, involving two- dozen industry leaders, touched on such topics as the adoption of cloud computing, best practices for rolling out new technologies, and online marketing strategies.A full report on the event, "High-Tech, High-Touch: Highlights from the 2016 Entrepreneurship Roundtable," by Mona Anita K. Olsen and Jennifer Blumenfeld, is available from the Cornell Center for Hospitality R...
Tags: Travel, Cornell University, Barclaycard, Tata Consultancy Services, Jules, Marriott International, NTT, Mona Anita K Olsen, Jules Sieburgh, Sieburgh LLC, School of Hotel Administration, Pillsbury Institute, LLP, Davis Gilbert, Deloitte Touche USA LLP, Fox Rothschild LLP


Cornell Tool Allows Restaurants to Evaluate Menu Specials

Ithaca, NY -- A new tool published by the Cornell Center for Hospitality Research (CHR) helps restaurant operators calculate the likely monetary outcomes of offering off-peak specials. The tool and its accompanying explanation, "Instructions for the Early Bird & Night Owl Evaluation Tool (EBNOET) v2015," were developed by Gary M. Thompson, a professor at the School of Hotel Administration. Both documents are available at no charge from the CHR."I wanted to provide restaurant owners with a...
Tags: Thompson, School of Hotel, School of Hotel Administration, Cornell Center for Hospitality Research CHR, Ithaca NY, Center for Hospitality Research


Changing Regulations Dominate Cornell Human Resources Roundtable

Tighter interpretations of labor regulations by the National Labor Relations Board (NLRB) engaged participants in the 14th annual Labor and Employment Roundtable, hosted by the Cornell Institute for Hospitality Labor and Employment Relations(CIHLER) at the School of Hotel Administration. A full explanation of the roundtable's deliberations is found in a report that is available at no charge from CIHLER and Cornell's Center for Hospitality Research, CIHLER Roundtable Highlights: Dealin...
Tags: Court, Las Vegas, BFI, Beverly Hills Hotel, National Labor Relations Board, Nlrb, Barclaycard, Tata Consultancy Services, U S Supreme Court, McDonald, Marriott International, NTT, National Labor Relations Board NLRB, Starwood Hotels, Littler Mendelson, School of Hotel Administration


Social Entrepreneurs Outline Challenges and Successes

Mission-driven companies that provide needed community services face the same issues that affect all businesses, but social entrepreneurs also see multiple benefits from their operations, as detailed in the first Sustainable and Social Entrepreneurship Enterprises Roundtable conducted by Cornell's Pillsbury Institute for Hospitality Entrepreneurship. A report of "Highlights from the 2016 Sustainable and Social Entrepreneurship Enterprises Roundtable," by Jeanne Varney, is available at no ...
Tags: Cornell, Barclaycard, Tata Consultancy Services, Marriott International, NTT, InterContinental Hotels Group, Varney, Cornell School of Hotel Administration, School of Hotel Administration, Pillsbury Institute, LLP, Davis Gilbert, Deloitte Touche USA LLP, Fox Rothschild LLP, Center for Hospitality Research, Sabre Hospitality Solutions


Cornell Study Issues Call for Sustainability in China's Hotels

Even though growth in China has eased, the nation's hotel industry continues to expand at a rate far exceeding other parts of the world. However, many of the new hotels in China do not meet international sustainability standards, according to a new analysis published by the Center for Hospitality Research (CHR) at the Cornell School of Hotel Administration. The report, "Environmental Implications of Hotel Growth in China: Integrating Sustainability with Hotel Development," by Gert Noordzy...
Tags: China, Cornell, James, Wu, Center for Hospitality Research CHR, Cornell School of Hotel Administration, School of Hotel Administration, Ricaurte, Center for Hospitality Research


Unlocking insight with guest feedback text analytics | hotelsmag.com

Written guest comments contain the specifics on how to improve your hotels. Today, there exists significant opportunity for our industry to process this feedback for better operational and marketing insights. That’s the message of a new paper from Cornell’s Center for Hospitality Research: What Guests Really Think of Your Hotel: Text Analytics of Online Customer Reviews. I encourage you to read the full report, but key takeaways include the following:
Tags: Cornell, Center for Hospitality Research


What guests really think of your hotel

Hotel guests often post a review of their stay along with a numerical rating of the hotel, but a new study from the Center for Hospitality Research finds that the comments and the ratings don't always match up.
Tags: Center for Hospitality Research


Robert Mandelbaum selected as 2016 Cornell Hotel Society president

The School of Hotel Administration (SHA) at Cornell University announces that Robert Mandelbaum is the new president of the Cornell Hotel Society (CHS) for 2016. Mandelbaum will lead the executive board of CHS, the 87- year-old alumni association that represents SHA graduates in more than 53 active chapters worldwide. Mandelbaum's twelve-month term as president began January 1, 2016.In 2016, CHS will continue their fundraising efforts to support SHA student scholarships, as well as fac...
Tags: Georgia, Memphis, Cornell University, Northern California, SHA, School of Hotel Administration SHA, Mandelbaum, Robert Mandelbaum, Cornell Hotel Society, CBRE Hotels Americas Research, Center for Hospitality Research, Cornell Hotel Society CHS, Mandelbaum Mandelbaum, CHS Mandelbaum


Hotel improvisation boosts guest satisfaction, says Cornell study

Hotel managers should encourage their employees to improvise service processes, as necessary, with a goal of improving guest satisfaction, according to a new report from the Center for Hospitality Research at the Cornell University School of Hotel Administration.
Tags: Cornell, Center for Hospitality Research