Posts filtered by tags: Community[x]


 

Strategy Before Technology

We’re working with a client to launch a new community in a competitive space. A review of competitor communities noted a growing trend in people sharing the lessons learned from achieving their specific goal. This trend could be the basis of a powerful community concept. Instead of creating another generic forum about the topic, similar to competitors, we could laser focus on the part people really love. It would be a completely unique community concept. Instead of posting a question,...
Tags: Community, Community Management, Online Communities, Online Community


Real Change Happens Among Small Groups of Peers

Joining a community dedicated to quitting smoking will make you slightly more likely to quit smoking than not. But connecting with a small group of peers within that community will make you much more likely to quit smoking. This shows up in many studies. People who join the community are already more likely to join the behavior. The real power of an online community is to help members establish a peer group who they want to impress and emulate. Most online communities are meant t...
Tags: Community, Online Community, Speaking, Community Management, Online Communities


Supporting Members Who Stumble

What do you do when someone in your community stumbles (professionally or personally)? Do a number of members respond with encouraging words to cheer them up? “You’ll do better next time!” “Don’t worry, things will be ok!” “You deserve better than that anyway!” While well intentioned, the authors would probably admit they really have no idea if these are true.   Blind empathy between strangers isn’t very useful in the long-term. Any random group of friends can give the member ...
Tags: Community, Online Community, Speaking, Community Management, Online Communities


Car-free Sundays are the norm in Colombia's capital city, Bogot

Imagine your city without cars — every single Sunday. At first, you might be frustrated by the inconvenience and inability to complete errands, but once you embrace the throngs of bikes, recognize your friends and neighbors among the people out for a stroll or attend a Zumba class at what was once a congested intersection, it’s likely to become one of your favorite traditions. For 45 years, the Colombian city of Bogotá has closed its major roads for Ciclovía, a weekly event where cyclists and p...
Tags: Design, France, La, Features, Colombia, Public Health, Bicycles, South Africa, Cycling, Bicycle, Cape Town, Community, Vox, National Geographic, Bogota, Green Transportation


Community meetings in the San Fernando Valley, April 15-22

  Homelessness panel discussion on April 18 at Platt Branch Library on Victory Boulevard in Woodland Hills. (Google Street View)   Community meetings bring people together for exchange of ideas and memorable shared experiences plus the potential for positive personal and community enrichment. Here are this week’s, and upcoming, get-togethers. Wings Over Wendy’s: Veterans of all services and their supporters meet, 8:30-10:30 a.m. April 15, and Mondays. Wendy’s Restaurant, 22611 Ventura Blvd....
Tags: Health, California, Los Angeles, Sport, Soccer, Veterans, Community, Homeless, Book Club, Osborne, Local News, Wendy, MPR, Rotary Club, Tarzana, Woodland Hills


Getting More Of Your Community’s Questions Answered

In a mature community, the challenge isn’t getting more questions, but getting better questions. You have to tackle several challenges at once: Repeat questions. Questions with terrible headlines.Poorly tagged or categorized questions. Questions which don’t provide enough detail. Mature communities should make it slightly harder for non-veteran members to ask a question, not easier. StackOverflow is a good example of this process. If you want to ask a question, you can either go th...
Tags: Community, Online Community, Speaking, Community Management, Online Communities


「Visual Anthropology of Japan: Neighborhood Fall Festival」Presentation at AJJ 2019 Spring Workshop @ Minpaku

Anthropology of Japan in Japan 2019 Spring Workshop April 20-21, 2019 The National Museum of Ethnology (Minpaku), Suita City, Osaka http://www.minpaku.ac.jp See schedule below for other presentations. 「Visual Anthropology of Japan: Neighborhood Fall Festival」 Sunday, April 21, 2019 14:30, Conference Room 6 Abstract: For over fifteen years, I have been living in Shirogaki-cho in Kadoma City, Osaka Prefecture, a small bedroom community conveniently located between a...
Tags: Photography, Japan, Anthropology, Community, Shinto, Visual Anthropology, Visual Ethnography, Fall Festival, Minpaku, Danjiri, Shirogaki, Kadoma City Osaka Prefecture, Ronald Dore, Eyal Ben Ari, Ted Bestor, Lucile Druet


Volunteers remove trash and other debris from creek in Van Nuys

Volunteers helped clean up trash and other debris in the Sepulveda Basin Wildlife Reserve’s Haskell Creek in Van Nuys on Saturday, April 13, 2019. Volunteers Sunil Thankamushy, from left, Brenda Citrom, Ione Bustos, 18, and Avery King, 16, help clean up trash and other debris in the Sepulveda Basin Wildlife Reserve’s Haskell Creek in Van Nuys on Saturday, April 13, 2019. (Photo by Ed Crisostomo, Contributing Photographer) Volunteers Julie Nugent, from left, Krishna Thankamushy, 15, his fat...
Tags: News, Environment, Sport, LA River, Soccer, Community, Local News, Water Pollution, Southern California, Big Bear Lake, Van Nuys, La Canada Flintridge, Avery King, Rick Lee, Top Stories LADN, Ed Crisostomo


Full Circle: Ida Sargent Begins Her Next Chapter In the Northeast Kingdom

Ida Sargent of the U.S. Ski Team racing in Québec City at the 2019 World Cup finals. (Photo: John Lazenby/lazenbyphoto.com) As winter wanes and spring looms, many athletes choose to announce the bittersweet change of their own season of life, retirement from the sport to embark on a new pursuit. This March, after seven seasons on the U.S. Ski Team, 31-year-old Ida Sargent decided the time had come for something new. “I knew after Sochi that I wanted to go to one more Olympics,” Sargent told ...
Tags: South Korea, Usa, News, Sweden, Retirement, US, Sport, Skiing, Dartmouth, World Cup, Community, Norway, Anna, Sochi, Quebec, Vermont


Get Closer

The data is pretty clear. You don’t need a huge mass of members to reach a critical mass, you need a relatively small group of super passionate members. 10 super-committed members trumps 1000 casual visitors. This is implicit in too. You don’t grow by nurturing the masses, with big promotional pushes, or paid advertising. At least not at the beginning. You grow by identifying the most passionate members and engaging with each of them directly so they feel they can make usef...
Tags: Community, Online Community, Speaking, Community Management, Online Communities


That One Motivated Member

One client’s community has seen a huge increase in responses all because of 1 member. The community manager reached out to 5 members for interviews and found 1 who was enthusiastic and eager to help. That one member is now providing 30% of all accepted solutions in the community. If you could put your members on a bell curve of enthusiasm, there will always be a tiny few who are a few standard deviations from the norm. They typically want to feel connected, have access to you, and se...
Tags: Community, Online Community, Speaking, Community Management, Online Communities


Grief Is Less Heavy in Community

I never wanted to be a part of this club. I never imagined when I was a bride sailing down the aisle at age twenty-five that twelve years later I would be living “‘til death do us part.” This wasn’t part of the plan or part of a future I had ever imagined. I am a widow. That word defines me in some sense as one who has lost a husband. It also reminds me that I have loved and grieved deeply. I remember the early days of my widow journey when the grief was fresh and the future seemed ominous. I wa...
Tags: Facebook, Grief, Hope, Inspiration, Community, Jesus, Christ, Corinthians, Jesus Christ, Widow, Patty, PAUL, Janine, Encouragement, Recommended Reads, Widow Mama Collective


Trusted Advisors

Too many professional communities fall into the trap of becoming a place of frustration. Members only visit when something is broken and they want it fixed. Once they get a solution, they leave and don’t come back. You can change this by proving value members didn’t expect. The easiest value is often career advice. In B2B communities, most people have similar careers and a lot of expertise they can share. This means changing the content, activities, and discussions members see on the...
Tags: Community, Online Community, Speaking, Community Management, Online Communities


Designing A World-Class Online Community Experience [free video]

I’m constantly astounded by the vast number of brands who invest hundreds of thousands of dollars in a platform and end up offering a subpar community experience. Most of the problems in a community experience are fixable and there is plenty of low-hanging fruit for improvement. In the below webinar, I’ve pulled together our best examples, advice, and practical steps you can take to improve your community website. (if video doesn’t show, click here) I recommend tak...
Tags: Community, Online Community, Speaking, Community Management, Online Communities


Community meetings in the San Fernando Valley, April 8-15

  A workshop meeting about plans for the upper Los Angeles River will be held on April 9 at the Rose Goldwater Community Center in Canoga Park. (Google Street View)   Community meetings bring people together for exchange of ideas and memorable shared experiences plus the potential for positive personal and community enrichment. Here are this week’s, and upcoming, get-togethers. Wings Over Wendy’s: Veterans of all services and their supporters meet, 8:30-10:30 a.m. April 8, and Mondays. Wend...
Tags: Australia, California, Sport, Soccer, Community, Book Club, Chatsworth, Local News, Agatha Christie, Malibu, Wendy, Rotary Club, Sun Valley, Tarzana, Woodland Hills, San Fernando Valley


If You Can’t Prove It, It Doesn’t Count

A scientist who doesn’t publish dies in obscurity. Scientists know publishing results is simply part of the job and give it the time it deserves. Community organizers (those in your local neighborhood) can spend as much time proving they had an impact as doing the work. They know success is only one half of their job. The other half is proving their success. It doesn’t matter if you do a good job this month if your funding is cut next month. Failure to gain internal support kills...
Tags: Community, Online Community, Speaking, Community Management, Online Communities


Using art, Paper Earth Fair in Tarzana offers vision for trash-free world

Sunny day. Arts, crafts, food, music. Earth. As rocker Lou Reed once sang, “It’s such a Perfect Day, I’m glad I spent it with you.” So the Paper Earth Fair at Tarzana Community Center on Sunday couldn’t have come at a better time. Local people enjoy Sunday’s Paper Earth Fair in Tarzana. It was organized by 11:11, a San Fernando Valley-based art collective. Photo by Gene Blevins/Contributing Photographer Local people enjoy Sunday’s Paper Earth Fair. Photo by Gene Blevins/Contributing Photog...
Tags: Art, Environment, Sport, Things To Do, Soccer, Community, Local News, Lou Reed, Valley, Tarzana, San Fernando Valley, Reseda, Top Stories LADN, Gene Blevins, Reseda Rising Artwalk, Gene Blevins Contributing


Teach People About The Topic, Not About The Platform

Don’t teach newcomers how to use the platform, teach them about the topic. Typically around 70% of your newcomers are new to the topic too. Learning how a platform works is boring, learning about the topic (which brought them to the community) is far more interesting. I recommend inviting all newcomers to watch a recorded webinar offering a 101 beginners guide to the topic. You can include an overview of the topics, lessons from top members (what do they wish they knew when they ...
Tags: Community, Online Community, Speaking, Community Management, Online Communities


Two Types Of Community Trust

Online communities have different trust requirements compared with your local community. These can be defined as cognitive and affective trust. Cognitive Trust Cognitive trust is the belief that other members are reliable, dependable, and skillful (or competent) at what they do. This specifically means: Confidence in the skills of other members with relevance to the topic. Confidence in the knowledge of other members about the subject. Believing other members have specialised capa...
Tags: Community, Online Community, Speaking, Community Management, Online Communities


Sometimes I’m an Island

I wandered through my church lobby on a quest for another cup of morning coffee. It always helps when I have a mission, so I walk with purpose. It doesn’t allow me to feel so alone in the crowd. It’s not like me, this feeling of isolation. Emotionally and socially, I’ve been an island, with occasional jaunts over to the mainland. I pour my coffee, hug it tight, and head back to the church sanctuary. The countdown clock on the screen notifies me to take my place on the stage. Over the next few ho...
Tags: Friendship, Isolation, Inspiration, David, Community, John, Hospitality, Just Open The Door, Open Door Living


Improving The Sense of Community

The purpose of a sense of community survey isn’t to discover whether members feel connected to one another, it’s to identify the areas where you can have the biggest impact. The end result of the survey is a scorecard broken down by four categories. You then design interventions to improve the scoring in the weakest areas. For example: If members score low in membership, you might narrow the focus of the community (or create more sub-groups), solicit more immediate personal investments i...
Tags: Community, Online Community, Speaking, Sense of Community, Community Management, Online Communities


Guiding Principles

Most of our strategies have guiding principles. These are the assumptions upon which the success of the community is built. They often cover a combination of: 1. The unique target audience we’re targeting. Who is the community for and who is it not for? What is the rationale (data) behind this? 2. The unique advantage of the organization. What does the organization bring to the table which no-one else building a similar community can match? 3. The unique value to members. What is the u...
Tags: Google, Community, Online Community, Speaking, Community Management, Online Communities


Volunteer to Cuddle Babies in the NICU

When Carol Skrysak’s daughter gave birth to premature triplets in Illinois, she got a months-long, inside look at how preemies are cared for in the NICU. Besides the exceptional care she witnessed on a daily basis, one other thing stood out to her: Some of the babies’ parents were unable to spend as much time holding…Read more...
Tags: Preemies, Community, Volunteer, Lifehacks, Illinois, Newborns, NICU, Cuddle Babies, Carol Skrysak


Hannibal Lokumbe: Always Go With the Feeling

Video Presentations and Photography by Molly Sheridan Transcription by Julia Lu For the past three years, composer/trumpeter/raconteur/poet/community activist/force of nature Hannibal Lokumbe has served as a composer-in-residence with the Philadelphia Orchestra under the auspices of Music Alive, a program which New Music USA administers in partnership with the League of American Orchestras. The culmination of this residency is Hannibal’s massive oratorio Healing Tones, which at the end of March ...
Tags: Japan, Texas, London, Berlin, New York City, Africa, Religion, Atlanta, Rome, Jimi Hendrix, Soul, Brooklyn, United States, South Dakota, Tennessee, Community


Community meetings in the San Fernando Valley, April 1-8, 2019

  Lake Balboa Neighborhood Council presents candidates for council board election at their April 3 meeting at Gault Street Elementary School. (Google Street View)   Community meetings bring people together for exchange of ideas and memorable shared experiences plus the potential for positive personal and community enrichment. Here are this week’s, and upcoming, get-togethers. Wings Over Wendy’s: Veterans of all services and their supporters meet, 8:30-10:30 a.m. April 1, and Mondays. Wendy’...
Tags: California, Los Angeles, Sport, Soccer, Community, Book Club, Chatsworth, Local News, Agatha Christie, Northern California, Wendy, Rotary Club, Burbank, Sun Valley, Tarzana, Millie


Addressing Anger

Angry members make angry posts. If a member is angry when they visit the community, you can’t stop them from making an angry post. But remember it’s the previous touchpoints (frustration with product, customer support etc…) which made them angry, it’s not the community. But you can address and resolve their anger. You can make members feel listened to, understood, and respected. You can give them a sense of influence and control over the outcome. You can make them less angry and les...
Tags: Community, Online Community, Speaking, Community Management, Online Communities


Division 2 Players Really Want Some Flashlights

The Division 2 is a game filled with some incredible technology. Players can use automated turrets, bullet blocking drones and hyper-advanced weaponry. But currently, a lot of Division 2 players just want a simple flashlight.Read more...
Tags: Science, Community, Kotaku Core, Ubisoft, The Division, Tom Clancy, Flashlights, The Division 2


Southern California woman meets son she gave up at birth — 33 years ago

Laurie DeVicariis had good reason to check her DNA. As the mother of two 16-year-old adoptees from Russia, the 60-year-old Murrieta resident wanted to see if any unexpected medical conditions would pop up in her family history that would disrupt her parenting duties. The results from the saliva test just after Thanksgiving came via email quicker than expected. They showed no indicators for Alzheimer’s or any other illnesses. They did show a link to William Bradford, who came to the U.S. on the M...
Tags: California, Russia, Sport, Soccer, Arizona, Community, Local News, Bishop, Huntington Beach, Tarzana, Corona, Woodland Hills, San Fernando Valley, Murrieta, Plymouth Colony, Hyman


Pizza Cookery, one of Woodland Hills’ oldest restaurants, is moving

One of Woodland Hills’ oldest restaurants is about to close its doors at its west Valley spot. The Original Pizza Cookery at 6209 Topanga Canyon Blvd., known for its vintage cigarette vending machine and garlic and cheese rolls, will close at the end of May after almost 45 years in business. The restaurant, opened in 1975 at a small plaza that now anchors Office Depot and See’s Candies, has old rustic walls made of wood and boards, vintage lamps and the sawdust covered floor. It’s where founder ...
Tags: Business, News, Sport, Soccer, Community, Southern California, Gymboree, Woodland Hills, San Fernando Valley, West Valley, Los Angeles Daily News, David Crane, Thousand Oaks, Westfield Topanga, West Hills, Van Nuys Airport


Selfies From The Past: Celebrating A Birmingham Community’s Selfies From 40 Years Ago

Derek Bishton/Brian Homer/John Reardon/Handsworth Self Portrait Project A 1979 photography project asked passers-by to take snaps of themselves using a makeshift studio built on a street in a multicultural Birmingham suburb. A new exhibition of the Handsworth Self Portrait images showcases how people interacted with the idea of the ‘selfie’ 40 years ago. Running on weekends from August to October... Source
Tags: Photography, UK, Design, Selfies, Community, Birmingham, Retro, Project, Street, 1970s, Birmingham Community, Derek Bishton Brian Homer John Reardon Handsworth