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In the News, 90% of Retail Businesses Fail to Account for Lost Sales

The budgeting you did at the end of last year for 2019 was really important work. We, of course, assume you did some budgeting at some point before the start of this year. As we said, it’s really important work. But new data that we got in this week suggests you may want to go back and look at your figures. Make sure you’re accounting for everything. In one report from Neogrid, we learn that 90% of retail businesses are not accounting for lost sales when doing sales forecasts. If you’re not tra...
Tags: Facebook, Instagram, Sales, Fox Business, Bedford, Daily Caller News Foundation, Dunkin Donuts, Charles Payne, NowSourcing, DepositPhotos, Small Business News, ZipWhip, Messenger Instagram, BAE Systems Applied Intelligence, Neogrid, Chris Bedford


Men Start More But Their Businesses Have the Same Survival Rate as Those Founded by Women

The gender pay gap has long been a problem in the workplace, and it continues to this day in 2019. Women entrepreneurs have overcome this disparity by opening their own business to control their destiny. But a report released by the JPMorgan Chase Institute has revealed there are also noticeable gaps when it comes to the revenue between men and women-owned small businesses. According to the “Gender, Age, and Small Business Financial Outcomes” report, the revenue of women-owned businesses was 34...
Tags: US, Sales, Startup, DepositPhotos, JPMorgan Chase Institute, Small Business Financial Outcomes, Chase Business Banking


Master the Art of Data Collection: 22 Things Big Tech Companies Know about Their Customers

You’d be surprised just how much big tech companies like Google, Facebook, Apple, Twitter, and Amazon know about you. They’re   about you and your habits right now. This information is being used to market specifically to your preferences. Wondering just how much they know about you? What Companies Know About You Here are 22 things they’re collecting data on, based on data from Visual Capitalist. 1. Personal Information First of all is basic information like your name, gender, birthday, con...
Tags: Google, Amazon, Facebook, Youtube, China, Sales, Skype, Amazon Alexa, Facebook News, Technology Trends, DepositPhotos, Publisher Channel Content, Google Facebook Apple Twitter, Educational Background College, Facial Recognition Data Face, Purchase History Naturally


Wondering About Customer Satisfaction? Use Some of the Survey Questions Here to Learn More

Customer satisfaction is more important today than ever before. Given the large number of choices consumers have in almost every market, companies that listen to their customers have a distinct advantage. A customer satisfaction survey is an invaluable tool for both small business owners and large corporations. Surveys can help determine how customers are feeling about an organization’s customer service, web experience, products or services. They can also help an organization get to know their ...
Tags: Sales, Nps, Marketing Tips, DepositPhotos, Nextiva, Customer Service Specific Customer, Product Shipping and Warranty Questions, General Satisfaction and Demographics Questions


Only 1 in 10 Federal Employees Turn to Side Business During Government Shutdown

The last government shutdown showed how vulnerable we all can be when the paychecks we rely on to survive suddenly stop. For the hundreds of thousands of federal workers who didn’t have a paycheck during the shutdown, it meant finding an alternative source of income until it opened. Government Shutdown Side Hustles A survey of 500 federal government workers carried out by OnePoll on behalf of GoDaddy revealed 1 in 10 federal employees turned to a side business/hustle to make ends meet. The su...
Tags: Sales, Godaddy, Startup, Schneider, DepositPhotos, OnePoll, Melissa Schneider


39% of Businesses Use Texting to Talk to Customers – How Can Yours?

A new study from Zipwhip   underlines the importance texts have on making your small business a success.  In fact, their 2019 State of Texting Report  says that 39% of businesses use some kind of texting to communicate with clients. Small Business Trends got in touch with Scott Heimes, Chief Marketing Officer at Zipwhip, to find out more about the study and how small businesses can take advantage of texting. He started by pointing out where other more popular methods are falling short. “Most b...
Tags: Sales, North America, Don, Technology Trends, DepositPhotos, ZipWhip, Scott Heimes, Heimes


In the News: Main Street Lending Rates Tell of Unsure Economic Future

We saw more signs this week that the economy may be slowing down a bit. And it’s getting a little tougher to keep your business going. For instance, a new report from Lending Tree saw a reduction in the amount of borrowing among Main Street businesses. Perhaps the recent prolonged government shutdown had some impact on that figure, but it matches with reports in previous weeks. The economy may not be going downhill but it definitely looks to be leveling. The lack of borrowing may be an issue wh...
Tags: Sales, ADP, Doodle, Small Business Trends, DepositPhotos, Small Business News, Menlo Park HQ, Facebook Communities Summit, Sarah Binder Mehta, Facebook Summit Facebook


How to Increase Social Media Engagement for your Brand with Animated Videos

Today’s Internet users are posting, watching and sharing video with greater frequency. This trend has led business to use video as a tool for connecting and engaging with their audience on websites, blogs, and social media. And one of these tools is animation. An infographic by Prismart titled, “Standing Out on Social Media with Animated Videos” looks at the benefit using animation to engage with users. Compared to the high cost of live video production, animation provides an affordable solutio...
Tags: Sales, Social Media, Intel, Ovum, DepositPhotos, Small Business Growth, Prismart


Websites Average 3 Hours of Host Downtime a Month, How Does Your Business Site Fare?

The latest research from Hosting Facts has revealed the average website is down three hours a month due to the downtime of web host providers. With 99.9% uptime promises, guarantees and refunds from host providers, Hosting Facts says it doesn’t really matter when your site is down if you have lost all traffic. According to the research, on average businesses can lose around $10.6m a year. The loss for small businesses may not be as high, but the loss is relative to the size of the company. And ...
Tags: Google, Sales, Research, Pingdom, Sla, Stevens, John Stevens, Bluehost, DepositPhotos, Siteground, FactComet, Importance of Uptime As, HostingFacts


What is a Mind Map and Can It Help You Organize Your Small Business?

A mind map is essentially a diagram used to visually organize information, designed to help businesses improve brainstorming sessions, as well as collaboration and communication. A mind map can be used by businesses to brainstorm thoughts and ideas organically. By plotting ideas into a diagram, you can turn often complex, monotonous information into an organized, colorful and memorable centralized format. There are hordes of mind mapping tools available to small businesses, designed to enhance ...
Tags: Sales, Management, What Is, DepositPhotos, Mind Map, Chuck Frey, MindManager


You’re Probably Wasting 13 Days a Year in Pointless Meetings

Even though there are more tools than ever to schedule and carry out meetings, there doesn’t seem to be a shortage of wasted time. A recent multinational research from Doodle came to the same conclusion as it revealed the average professional spends 13 days a year in pointless meetings. The amount of time which will be lost in the coming year comes out to a total of 24 billion hours. In terms of monetary value, the report said these meetings will waste more than $541 billion of resources around...
Tags: Usa, Sales, Nielsen, Doodle, DepositPhotos, Small Business Operations, Small Business Growth, Gabriele Ottino, Ottino, UK Switzerland Germany


3 Rules to Help Your Retail Business Provide the New Products Customers Demand

Blame it on Amazon, on the constant stream of social media feeds, or on sheer boredom, but shoppers today increasingly crave new merchandise from retailers. According to , a new study from Publicis.Sapient and Salesforce based on data from half a billion shoppers worldwide, 69% of shoppers expect to see new products every time they enter a store . Here’s what the study uncovered and how your retail store or ecommerce website can keep up with shoppers’ insatiable thirst for the new. Offering N...
Tags: Amazon, Sales, Startup, DepositPhotos, Publicis Sapient


70% of Your Customers Say Page Load Speed Impacts Buying Decisions

Did you know a staggering 70% of consumers admit that the speed pages load on a website affects their buying decisions? Page Load Speed Impacts Buying Decisions This was the finding of Unbounce’s 2019 Page Speed Report, which surveyed 750 consumers and 395 marketers. The survey also found that the majority of marketers aren’t making page speed a priority, despite knowing it is important. According to Google, the average time it takes for a page to load on mobile devices is 15 seconds. Given t...
Tags: Google, Sales, Shake Shack, Small Business Trends, Technology Trends, DepositPhotos, Unbounce, Ryan Engley, Engley, Ensure Pages Load Within


Introduction to Different Types of Financing

So you want to secure business financing? That’s great — but there are tons of different options that you need to consider before selecting one. Here are some of the main options to consider. Different Types of Financing for Your Small Business SBA Loans The U.S. Small Business Administration’s 7(a) loan program is designed to provide guaranteed financing options for qualified small businesses in need of working capital. You can apply for these loans through SBA-backed banks and financial i...
Tags: Sales, Usda, Small Business Loans, U S Department of Agriculture, Small Business Administration, SBA, DepositPhotos, Lines of Credit Lines, Equipment Financing Equipment, Business Credit Cards Similar


U.S. Wages Grew 2.8% in 2018, Should You Increase Staff Compensation?

Unemployment numbers have been at historic lows recently, and this is having a positive effect on the stagnant wages of the past decade. According to the ADP Research Institute Workforce Vitality Report (WVR), the fourth quarter of 2018 delivered year-over-year wage growth of 3.4% to end the year. 2018 Wage Growth Statistics Overall, 2018 provided wage growth of 2.8% compared to 2.6% in 2017. The steady wage growth is being driven by a tight labor market as businesses are competing with a few...
Tags: US, Sales, Economy, ADP, Northeast, ADP Research Institute, DepositPhotos, Ahu Yildirmaz, Yildirmaz, Small Business Growth, WVR, ADP Research Institute Workforce Vitality


In the News: Former NFLer Turning Attention to Mom-and-Pop Businesses

Earlier this week, we all snoozed through a large portion of the Super Bowl. Hopefully, before you dozed off, you were able to catch the story of former NFL star Nolan Carroll. Nolan never got to play in the Super Bowl during his NFL career, but like nearly 1 in 4 former pro football players, he’s making a play in small business afterward. He’s teaming up with an international human rights lawyer and launching an app called YOOTROO. It’s designed to help local mom-and-pop businesses, probably j...
Tags: Google, NFL, Sales, Rob, Mom, Department of Labor DOL, DepositPhotos, Small Business News, Chris Gronkowski, Nolan Carroll Nolan, Center for Generational Kinetics Research


Cracking the Code on the Business Plan – with Explanations and Examples

Whether you want to create the next unicorn startup or lay the groundwork for a successful and sustainable business, the process starts with your business plan. Every business plan should include the following elements: Executive Summary: Start off with an overview of your company’s purpose and goals, and why you believe it will be successful. Company Overview and Objectives: Now you can take a deep dive into the problem your company wants to solve, how it will do so, and any competitive advan...
Tags: Sales, Startup, Management Team, Shopify, Don, U S Small Business Administration, DepositPhotos, Services Medical, ACCA Global ACCA Global


26% of Gen Z Wants to be Entertained by Your Online Content

Content is the engine that drives today’s digital ecosystem. Whether it is a website, blog, social media channel or even e-commerce, you have to have the right content. And for 26% of Gen Z consumers, you will do better if you entertain them. The data comes from an international study commissioned by WP Engine and conducted by The Center for Generational Kinetics. And it explores the relationship Gen Z has with digital technology by looking at three specific aspects: being online, buying online...
Tags: US, Sales, Content Marketing, Dugan, Center for Generational Kinetics, Jason Dorsey, Marketing Tips, DepositPhotos, Mary Ellen Dugan


5 Things to Demystify Hiring Disabled Employees

According to DOL statistics, 11.9% of the total U.S. population has a disability (29.6% when it comes to those 65 and older). But only 18.7% of those who are disabled are in the labor force. With the continuing tight job market, employers should not overlook the opportunity to hire valuable talent despite disabilities. Hiring Disabled Employees Here are 5 things to know when tapping into this pool of workers. ADA Protection Starts with the Interview It’s 19 years since enactment of the Amer...
Tags: Congress, Sales, Ada, Irs, DOL, DepositPhotos, Small Business Operations, Things You Didn't Know, Tax Credit for Hiring, Tax Credit for Assistance Small, DOL s Office of Disability Employment Policy


10 Ways to Improve Your Company’s Office Culture

The numbers speak for themselves—having a work environment that engages employees is just as important as good sales numbers and loyal customers. How to Improve Office Culture Here’s 10 ways you can make your company’s office culture better. Be Transparent   A company that wants to build an office culture where everyone feels engaged needs to be open and transparent. Making sure that your office is positioned for growth means spotting and fixing problems before they knock everyone off cours...
Tags: Sales, Don, DepositPhotos, Small Business Operations, Ways to Improve Your Company s Office Culture, Alexa For Business This


Top 20 Types of Self Employment for Entrepreneurs

Interested in working for yourself and building a business as a solopreneur? There are more opportunities than ever for individuals to make a solid living while being self-employed. No matter your skills, interests or experience, there’s sure to be a type of self-employment that is well suited to your needs. Types of Self-Employment Here are 20 of the top self-employed business opportunities right now. Virtual Assistant Service If you want to work from home and enjoy a fairly flexible sched...
Tags: Amazon, Ebay, Sales, Startup, Women Entrepreneurs, DepositPhotos, Handyman Service, Types of Self Employment Here, Etsy Social Media Consulting For


What is Fatigue and Why Does it Plague your Small Business Team? (INFOGRAPHIC)

If you think you have to do a physically demanding job to get fatigued, think again. The fact is, sitting at your desk all day long can leave you fatigued, with other symptoms to go along with it. According to a new infographic from Psych Degrees, “The Psychology of Work Fatigue: Trying to figure out why sitting at a desk all day makes you so tired?” scientists don’t exactly have the answer. Getting fatigued by sitting at your desk all day long is counterintuitive to what we believe causes phys...
Tags: Sales, What Is, DepositPhotos, Small Business Operations, Small Business Team, Things You Didn't Know


20 Types of YouTube Videos You Can Use to Promote Your Business

You can’t ignore YouTube if you’re looking to promote any type of business these days. There are 1.9 billion monthly users and over 30 million daily users. With numbers like that, you’ll want to know about the 20 types of YouTube videos you can use to promote your business. Types of YouTube Videos Testimonials These have a great impact but you need to be careful. Stay away from just having a talking head in the video. It’s best if you can show a customer using your product while they talk a...
Tags: Sales, Don, Marketing Tips, DepositPhotos, Explainer Videos Animation, Staff Videos YouTube Analytics


Top Stories: How Poor Communications Hurt Productivity and How Emoji can Help

At the end of the week, do you feel like sometimes your message isn’t getting through to your team? We got two new pieces of data in this week that suggest one, it’s not, and two (and better) there’s a way to improve it … maybe. A new study released this week shows that 82% of employees believe their productivity is suffering due to poor communication. Specifically, this study looked at information management. And in a lot of ways, that is just as vital to your success as any face-to-face commu...
Tags: Facebook, Instagram, Youtube, Sales, West Virginia, House, Marty, Giant Food Stores, DepositPhotos, Barry Moltz, Small Business News, Alfredo Ortiz, WhatsApp Instagram, Keap, Small Business Radio Show, Pennsylvania Maryland Virginia


25 Signs of a Shoplifter in Your Store

Retail businesses lose nearly $50 billion per year due to shoplifting and similar types of theft. Though you may not be able to eliminate theft completely, you can dramatically reduce the impact by knowing the signs and training your employees to be on the lookout. Signs of a Shoplifter Shoplifters can be any age, race, gender and social class. So you have to go beyond the basics and look for specific mannerisms and signs to minimize the effects of shoplifting on your business. Here are some ...
Tags: Sales, Ucla, Lillian Glass, DepositPhotos, Retail Trends, Kogniz, Daniel Putterman, Examining Multiple Items Shoplifters


50 Service Business Ideas

If you love serving others, you may be interested in starting your very own service business. There are opportunities in nearly every industry in niche, from tech to fashion. So no matter your interests or area of expertise, you can find a service business that is well suited to your strengths. Here are 50 service business ideas to consider. Service Business Ideas Business Consulting If you have business experience, you could work with other entrepreneurs to provide guidance and expertise a...
Tags: Sales, DepositPhotos, Product Lists, HVAC Service, Copywriting Writers, Research Service, Transportation Service Another, Moving Service, Tutoring If education, Valet Service Valet


20 Ways to Make Money with Your Car

You probably already know that it’s possible to make some extra money by signing up as an Uber driver or working for a service that delivers groceries or food. But beyond that, there are plenty of ways you can make extra money with your car. Make Money with Your Car If you’re looking for a side hustle or want to build an entire business that’s based out of your vehicle, here are 20 of the top ideas. Corporate Car Service You can still offer on-demand transportation service without driving f...
Tags: Sales, Startup, DepositPhotos, Turo, Errand Service, Lyft Start, Medical Transportation Service, Equipment Transportation Service, Mobile Advertising Service, Prop Vehicle Rental Service


10 Small Business Security Systems

You’ve worked hard to grow your business. So the last thing you want is for a theft or disaster to destroy what you’ve built. A security system can help you monitor your business and lessen the impact of burglary, fire or similar incidents. Each business will need a different type of security, so it’s important to carefully consider your specific needs before making this decision. Daniel Putterman, CEO of computer vision and AI security company Kogniz said in a phone interview with Small Busine...
Tags: Amazon, Sales, Startup, DepositPhotos, Google Home, Putterman, Kogniz, Kogniz Kogniz, Daniel Putterman, Small Business Security Systems, ADT ADT, Vector Security Vector Security, ADT Protection


20 Point Checklist to Start a Courier Business

As more and more people shop for items on the internet rather than on the high street, the demand for courier services is on the rise. Within the climate of growing reliance on quality and reliable courier services, starting a courier business can be a shrewd move for entrepreneurs wanting to be their own boss and run their own flexible, in-demand business. There are different types of courier businesses that you could set up in the United States, including: Bicycle courier Motorcycle courier ...
Tags: Facebook, Sales, Startup, United States, DepositPhotos, Business Bank


Survey Reveals YouTube Most Popular Social Media Channel to Reach Generation Z

The latest survey from Visual Objects has revealed YouTube is the most popular social media platform among Generation Z. This is the coveted 18-24-year-old demographic brands want to connect with early because it can potentially translate to life-long loyalty. The popularity of YouTube is being driven because it provides a platform where anyone can launch a channel and monetize it with the right content and message. Influencers in every imaginable industry have channels which is allowing them t...
Tags: Google, Facebook, Youtube, US, Sales, Social Media, Jordan, McKeon, DepositPhotos, Brave UX, Visual Objects, Takeaway Kelsey McKeon