Posts filtered by tags: Experience[x]


 

What Should Managers Look For In A Mentor?

Positivity may not be the most important factor Image Credit: Brian Ujiie In order to become better managers, we all realize that there are a number of ways to make this happen. We can go seek manager training and try to develop the manager skills that we know that we need. However, there is another way to go about becoming better: get a mentor. If you decide to go this route, right off the bat you’ll be faced with a difficult question: what should you look for in a mentor? Wha...
Tags: Career, Expertise, Careers, Experience, Mentor, Positive, Gruff, Jim Anderson, Cheerleader, IT manager skills, IT manager training, IT team building, Brian Ujiie, Tough Talker, Underperforming


How Managers Can Manage A Hybrid Work Environment

Managers need to find new ways to engage team members Image Credit: Z33 House for Contemporary Art, Design & Architecture The world of workplaces has undergone a great deal of change. It used to be that everyone would go into work, sit at a desk, and then go home again at the end of the day. The pandemic sent everyone home for a year and the workplace that we all knew and loved appears to be gone for good. What is taking its place is being called a “hybrid work environment”. In this ...
Tags: Relationships, Careers, Management, Experience, Managers, Jim Anderson, Pandemic, Returning, IT manager skills, IT manager training, IT team building, Intentional Engagement, Z33 House


Making Your Presentation an Immersive Experience

A presentation occurs during a set time frame. It has a beginning and an ending. This might be comforting to think about if you are nervous about it. But all presenters want our words to have impact outside of our presentations. In order to do that, we have to think about the presentation less like an event and more like an immersive experience. Today we’ll take some cues from film director James Cameron and apply them to the world of presenting. Lessons from Avatar In his book The Art of Imme...
Tags: Experience, Avatar, Cameron, Event, James Cameron, Immersion, Speaking, Rose, Immersive, Sensory, Presentation Hacks, Multimodal, Multimedia Presentation, The Art Of Immersion, Immersion Frank Rose


6 Female Leaders Discuss Gender Equality in Banking

Top women leaders share their insights on gender bias, the changing opportunities for women in banking and advice on how women can advance. The post 6 Female Leaders Discuss Gender Equality in Banking appeared first on The Financial Brand.
Tags: Leadership, Finance, Women, Spotlight, Experience, Culture, Strategic Planning, Culture & Leadership, Female Leaders Discuss Gender Equality in Banking


6 Women Leaders Discuss Progress of Gender Equality in Banking

Top women leaders share their insights on gender bias, the changing opportunities for women in banking and advice on how women can advance. The post 6 Women Leaders Discuss Progress of Gender Equality in Banking appeared first on The Financial Brand.
Tags: Leadership, Finance, Women, Spotlight, Experience, Culture, Strategic Planning, Culture & Leadership


Digital Banking Transformation Requires Employee Engagement

The correlation between positive employee and customer experiences offers a chance to improve the odds for digital transformation success. The post Digital Banking Transformation Requires Employee Engagement appeared first on The Financial Brand.
Tags: Digital Transformation, Finance, Customer Experience, Experience, Employees, Transformation, Culture & Leadership, Featured Content, Banking Transformed


Engaging Employees to Accelerate Digital Banking Transformation

The correlation between positive employee and customer experiences offers a chance to improve the odds for digital transformation success. The post Engaging Employees to Accelerate Digital Banking Transformation appeared first on The Financial Brand.
Tags: Digital Transformation, Finance, Customer Experience, Experience, Employees, Transformation, Culture & Leadership, Featured Content, Banking Transformed, Accelerate Digital Banking Transformation


Retail Banking Year in Review 2020: A Reflection in 20 Charts

A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.
Tags: Technology, Digital Transformation, Finance, Customer Experience, Marketing Strategy, Spotlight, Experience, Digital Marketing, Digital Banking, Most Popular, Data Analytics, Customer Journey, Digital Banking Strategies, Digital Banking Report, Innovation Strategies, Technology Strategies


Agent/broker perspective: How should agents handle inexperienced deal partners?

An agent is tired of working with other inexperienced agents who lack basic professionalism. What should her broker say? Anthony Askowitz explores this hypothetical real estate situation from both sides of the broker/agent dynamic.
Tags: Communication, Service, Experience, Radio, Agent, Satire, Columns, Coaching, Mentoring, Professionalism, Brokerage, Select, Anthony Askowitz, Inexperienced Agents, Agent/broker


Data and AI will Drive Autonomous Finance Future in Banking

With consumer expectations outstripping institutions' ability to deliver strong CX, automation of engagement may be the only solution. The post Data and AI will Drive Autonomous Finance Future in Banking appeared first on The Financial Brand.
Tags: Digital Transformation, Finance, Customer Experience, Marketing Strategy, Spotlight, Experience, Personalization, Data Analytics, CX, Digital Banking Strategies, Technology Strategies, Featured Content


Data and AI Will Drive Autonomous Future in Banking

With consumer expectations outstripping institutions' ability to deliver strong CX, automation of engagement may be the only solution. The post Data and AI Will Drive Autonomous Future in Banking appeared first on The Financial Brand.
Tags: Digital Transformation, Finance, Customer Experience, Marketing Strategy, Spotlight, Experience, Personalization, Data Analytics, CX, Digital Banking Strategies, Technology Strategies, Featured Content


Autonomous Finance Required for Digital Banking Success

With consumer expectations outstripping institutions' ability to deliver strong CX, automation of engagement may be the only solution. The post Autonomous Finance Required for Digital Banking Success appeared first on The Financial Brand.
Tags: Digital Transformation, Finance, Customer Experience, Marketing Strategy, Spotlight, Experience, Personalization, Data Analytics, CX, Digital Banking Strategies, Technology Strategies, Featured Content


Digital Banking Must Include Personalization and Human Components to Succeed

While consumers were pleased by the response of banking to the COVID crisis, digital expectations are rising as trust in banking is decreasing. The post Digital Banking Must Include Personalization and Human Components to Succeed appeared first on The Financial Brand.
Tags: Finance, Customer Experience, Spotlight, Experience, Personalization, Digital Banking, Customer Centric, Digital Banking Strategies, Innovation Strategies, Default Category, Technology Strategies


Banking Must Measure Customer Experiences Across Entire Journey

Measurement of experiences throughout the entire customer journey provides banking a way to foster loyalty and increase revenue. The post Banking Must Measure Customer Experiences Across Entire Journey appeared first on The Financial Brand.
Tags: Finance, Customer Experience, Marketing Strategy, Spotlight, Experience, Satisfaction, CX, Customer Journey, Digital Banking Strategies, Digital Banking Report


Top 7 Customer Experience Trends in Banking for 2021

As we enter 2021, there is a customer experience disconnect between what a banking customer wants and what is being delivered. The post Top 7 Customer Experience Trends in Banking for 2021 appeared first on The Financial Brand.
Tags: Finance, Customer Experience, Spotlight, Experience, Engagement, CX, Digital Banking Strategies, Digital Banking Report, Featured Content


The Qualities of Digital Banking Champions

In uncertain times, the commitment to being a digital banking champion is more important than ever, providing financial growth and resilience. The post The Qualities of Digital Banking Champions appeared first on The Financial Brand.
Tags: Digital Transformation, Finance, Customer Experience, Spotlight, Experience, Ux, Digital Banking, CX, Digital Banking Strategies, Technology Strategies, Digital Banking Champions


The Qualities of a Digital Banking Champion

In uncertain times, the commitment to being a digital banking champion is more important than ever, providing financial growth and resilience. The post The Qualities of a Digital Banking Champion appeared first on The Financial Brand.
Tags: Digital Transformation, Finance, Customer Experience, Spotlight, Experience, Ux, Digital Banking, CX, Digital Banking Strategies, Technology Strategies, Digital Banking Champion


7 Essential Components of Digital Transformation Success

The pandemic increased the importance of digital transformation. Financial institutions must move forward aggressively to succeed. The post 7 Essential Components of Digital Transformation Success appeared first on The Financial Brand.
Tags: Leadership, Digital Transformation, Finance, Future Of Work, Spotlight, Experience, Culture, Innovation, Ai, Transformation, Data Analytics, Digital Banking Strategies, Innovation Strategies, Technology Strategies, Culture & Leadership


7 Essentials of Digital Transformation Success

The pandemic increased the importance of digital transformation. Financial institutions must move forward aggressively to succeed. The post 7 Essentials of Digital Transformation Success appeared first on The Financial Brand.
Tags: Leadership, Digital Transformation, Finance, Future Of Work, Spotlight, Experience, Culture, Innovation, Ai, Transformation, Data Analytics, Digital Banking Strategies, Innovation Strategies, Technology Strategies, Culture & Leadership


Century 21 CMO on how to grow by focusing on the little things

In this podcast, Century 21 Real Estate's global CMO Cara Whitley reflects on her career journey and chimes in on the things agents can do to stand out from the crowd.
Tags: Podcast, Real Estate, Value, Marketing, Communication, CMO, Service, Experience, Radio, Teams, Agent, Brokerage, Select, Transaction, Century 21, Cara Whitley


5 Key Ways to Identify Your New Strengths in 2020

Editor’s note: This is a guest post by Jenn Labin. Starting March 13th of this year, the concepts of routine, consistency, and productivity evaporated from many people’s lives, including mine. (Side note: I wanted to use “sublimated” but found out that word also means, “to divert something into a more socially acceptable activity” and now we’ve all learned something.) As I was saying, many people have been floundering around for months, trying to find stabilization. I’ve observed resilient, upb...
Tags: Work, Productivity, Motivation, Life, Inspiration, Experience, Lifehacks, Personal Development, Empowerment, Flourishing, Minute Journal, Productive Capacity, Jenn Labin, Motivation/Inspiration, NOT Daily Anchor


5 Trends Shaping the Post Pandemic Future of Financial Marketing

Financial marketing has increased in importance as a result of COVID-19. Financial institutions must understand the trends and respond accordingly. The post 5 Trends Shaping the Post Pandemic Future of Financial Marketing appeared first on The Financial Brand.
Tags: Technology, Big Data, Finance, Trust, Brand, Marketing Strategy, Spotlight, Experience, Gartner, Digital Marketing, Customer Journey, COVID


5 Trends Shaping the Future of Financial Marketing Post Pandemic

Financial marketing has increased in importance as a result of COVID-19. Financial institutions must understand the trends and respond accordingly. The post 5 Trends Shaping the Future of Financial Marketing Post Pandemic appeared first on The Financial Brand.
Tags: Technology, Big Data, Finance, Trust, Brand, Marketing Strategy, Spotlight, Experience, Gartner, Digital Marketing, Customer Journey, COVID


5 Trends Shaping the Future of Financial Marketing

Financial marketing has increased in importance as a result of COVID-19. Financial institutions must understand the trends and respond accordingly. The post 5 Trends Shaping the Future of Financial Marketing appeared first on The Financial Brand.
Tags: Technology, Big Data, Finance, Trust, Brand, Marketing Strategy, Spotlight, Experience, Gartner, Digital Marketing, Customer Journey, COVID


3 essential coaching techniques every leader should know

If you're in the position of leadership, coaching your agents is an essential part of the job. It's also what will help propel them to success. Know how to do it well by sticking to these three techniques.
Tags: Leadership, Knowledge, Service, Experience, Radio, Teams, Agent, Team, Meetings, Coaching, Sessions, Follow-up, Brokerage, Select, Team Leaders, Zoom meetings


Banking Providers Can No Longer Use COVID-19 As An Excuse

Consumers no longer are accepting sub-standard digital experiences from their financial institution, or customer care that lacks a human touch. The post Banking Providers Can No Longer Use COVID-19 As An Excuse appeared first on The Financial Brand.
Tags: Finance, Customer Experience, Spotlight, Experience, Digital Banking, Customer Journey, Digital Banking Strategies, Digital Account Opening


COVID Crisis Creates Unprecedented Digital Banking Pivot Point

Consumers no longer are accepting sub-standard digital experiences from their financial institution, or customer care that lacks a human touch. The post COVID Crisis Creates Unprecedented Digital Banking Pivot Point appeared first on The Financial Brand.
Tags: Finance, Customer Experience, Spotlight, Experience, Digital Banking, Customer Journey, Digital Banking Strategies, Digital Account Opening


Banking Can No Longer Use COVID-19 As An Excuse

Consumers no longer are accepting sub-standard digital experiences from their financial institution, or customer care that lacks a human touch. The post Banking Can No Longer Use COVID-19 As An Excuse appeared first on The Financial Brand.
Tags: Finance, Customer Experience, Spotlight, Experience, Digital Banking, Customer Journey, Digital Banking Strategies, Digital Account Opening


Banking Industry Faces Critical Role In Saving Small Businesses

Many small businesses that are suffering as a result of COVID-19 need a partnership with their financial institution in order to survive. The post Banking Industry Faces Critical Role In Saving Small Businesses appeared first on The Financial Brand.
Tags: Small Business, Finance, Customer Experience, Spotlight, Experience, Digital Banking, CX, Digital Banking Strategies


Banking Industry Has Critical Role In Saving Small Businesses

Many small businesses that are suffering as a result of COVID-19 need a partnership with their financial institution in order to survive. The post Banking Industry Has Critical Role In Saving Small Businesses appeared first on The Financial Brand.
Tags: Small Business, Finance, Customer Experience, Spotlight, Experience, Digital Banking, CX, Digital Banking Strategies