Posts filtered by tags: General Business[x]


Horst Schulze: 4 Decisions Every Leader Must Make

HORST SCHULZE knew from the time he was eleven years old that he wanted to work in a hotel. It was at the end of his first apprenticeship in an assigned essay he coined the phrase that would guide him the rest of his life: “Ladies and Gentlemen Serving Ladies and Gentlemen.” This guiding principle—Ladies and Gentlemen Serving Ladies and Gentlemen—is the bedrock of everything Schulze does and teaches. It has a wide application because it is about having enough self-respect to treat all others w...
Tags: Facebook, Leadership, Instagram, Schultz, Horst Schulze, Schulze, Ritz Carlton Hotel Co, General Business, Capella Hotels Resorts

35 Leadership Quotes from the 10th Global Peter Drucker Forum

THE 10th annual Global Peter Drucker Forum was held in November 2018 in Drucker's home town of Vienna, Austria. This year’s theme was Management: The Human Dimension. The following are 35 quotes from the two-day event that are worth reflecting on: ► Innovation doesn’t happen by one person having an aha moment. —Linda Hill, Harvard Business School ► It is the age of the employees. Trust them and they will create magic. —Vineet Nayar, Sampark Foundation ► The most important person is not the C...
Tags: Facebook, Leadership, Instagram, Power, London Business School, McGill University, Plato, Vienna Austria, Peter Drucker, Harvard University Press, Drucker, Harvard Business School, John Hagel, Linda Hill, Kellogg School of Management, General Business

Workplace and Life Advice You Can Use

THIRTY-NINE LEADERS were interviewed on subjects related to leadership and were assembled by Roger Dean Duncan into LeaderSHOP Volume 1: Workplace, Career, and Life Advice from Today’s Top Thought Leaders (not to be confused with the LeaderShop). Duncan asks great questions, and the responses are interesting and well worth reading. The book is organized around 10 topics. Here is a sample from each: Meaning and Purpose Bill George: “Almost everything we do as young people is based on individual...
Tags: Facebook, Hollywood, Leadership, Instagram, Bill George, Brian Tracy, Jon Acuff, General Business, Carmine Gallo, Robert E Quinn, Ira Chaleff, Jodi Glickman, Edgar H Schein, Mark Nevins, Roger Dean Duncan, Workplace Career

14th Anniversary Of Mitch’s Blog; Who I Am, What I Do

Today is the 14th year that I’ve been writing on this blog. Since I took a moment for myself for my 13th anniversary, I’ll bypass that for now because it’s a bit too ingratiating to do it two years in a row; at least that’s how I see it. Most of the time when I […]
Tags: Leadership, Diversity, Health Care, Mitch, Self Employment, General Business

How to Win in Africa

IN THE WESTERN WORLD, we often do not have an accurate picture of Africa as a growing marketplace. We frequently imagine a continent of villages and stories of corruption and violence dominate our perspective. Authors Acha Leke, Mutsa Chironga and Georges Desvaux of McKinsey and Company, take a different view in Africa’s Business Revolution. They say business leaders tend to “underestimate Africa’s size and potential as a market, and overestimate the challenges of doing business there.” There ...
Tags: Facebook, Leadership, Instagram, Africa, Mckinsey, General Business, Georges Desvaux

10 Things To Know If You Want To Go Into Business For Yourself

I’ve been in business over 17 years. When I started out, I had no idea what I was doing or what to do. I came from health care, hospitals in particular, and always worked in markets where mine was the only hospital in the area. This means we didn’t worry about marketing all that much, […]
Tags: Business, Leadership, Consulting, Self Employment, Business Tips, General Business

Clarity First

T O BE CLEAR, we live in a VUCA (volatile, uncertain, complex and ambiguous) world. In most cases, it is all man-made, but it is our reality. To be clearer, while our environment may be ambiguous, our organizations should never be. Ambiguity will always be with us and must be dealt with constructively. Ambiguity can create forward momentum, or it can stop us in our tracks unable to move at all. If ambiguity is pervasive throughout an organization, it will fail. Great leaders work with it and u...
Tags: Facebook, Leadership, Instagram, Martin, General Business, Karen Martin, Maritn

John Chambers: Connecting the Dots

S INCE STEPPING DOWN as CEO of Cisco in 2015, John Chambers founded the venture capital firm JC2 Ventures specializing in startups. That experience has led him to write Connecting the Dots as a way to help others to learn from the key events in his life and career as they navigate business and life. It has always been true, but it is worth repeating: “What will differentiate the winners from the losers won’t be technology or capital but leadership and a willingness to learn.” Experiences early...
Tags: Facebook, Leadership, Instagram, America, West Virginia, Cisco, United States, Chambers, John Chambers, General Business, JC2 Ventures

Smart Business is Business Redefined

I N CHINA, near the turn of the century, Singles Day (11/11) was celebrated as a time for single people to meet. In 2009 it was reimagined as an online shopping festival. It is now the biggest shopping event in the world. In 2016, Alibaba facilitated sales of $15 billion. In 2016, Black Friday and Cyber Monday saw less than 3.5 billion dollars. In 2017, three minutes after the day opened at midnight, $1.5 billion in sales had been transacted. At the peak, Alibaba’s technology platforms process...
Tags: Amazon, Facebook, Leadership, Instagram, China, Shanghai, Alibaba, Pacific, Lin, Taobao Alibaba, Amazon Alibaba, Ningbo, General Business, Zeng, Ming Zeng, Academic Council of the Alibaba Group

I Love Capitalism!

I N ONE WAY OR ANOTHER, we all feel a bit entitled. “Entitlement, writes John Townsend in The Entitlement Cure, “is the belief that I am exempt from responsibility and I am owed special treatment.” It’s about choosing the easy way instead of the hard way. Ultimately capitalism is about personal responsibility, ownership, and commitment. That can be hard to swallow in an age that encourages entitlement. Ken Langone, the now-billionaire co-founder of Home Depot among other accomplishments, wrote...
Tags: Facebook, Home Depot, Leadership, Instagram, John, Angie, Louis Pasteur, John Townsend, Kai Ryssdal, Bucknell, Ken Langone, Headley, General Business, Bernie Marcus, Langone, Pressprich

17th Year Of Self Employment; 17 Small Business Lessons

Happy Anniversary to me! On this date, June 24th, in 2001 I officially went into business for myself. I started off with a business license in the state of New York, and then a few years later I became incorporated… and that’s the story of the beginning as short and sweet as possible. Dad & […]
Tags: Business, New York, Leadership, Small Business, Self Employment, Small Business Tips, General Business

Everyone Needs To Be Educated

I’m often asked what I do for business. I answer that differently depending upon who I’m talking to. If I’m talking to people in health care, I mentioned that I’m a health care finance consultant. If I’m talking to people who work in large organizations, mentioned that I am a leadership and diversity presenter and […]
Tags: Leadership, Education, Training, General Business

What if Sellers Behaved as Leaders?

J AMES KOUZES,, Barry Posner and Deb Calvert have taken the ideas from the classic leadership book, The Leadership Challenge and asked, “What if sellers behaved as leaders?” What is sellers stopped selling and started leading? In Stop Selling and Start Leading, the authors report that buyers what sellers who create personalized value and build bonds of trust, sellers who provide a meaningful and relevant experience, and sellers who demonstrate genuine leadership. Your buyers want you to inspire...
Tags: Leadership, Instagram and Facebook, General Business, Barry Posner, Deb Calvert

Illiteracy In The Workplace?

I’ve wondered what’s up with today’s employees when it comes to writing skills. Doesn’t anyone know how to spell anymore? Whatever happened to punctuation and capitalization? I’d be hard pressed to find much nice to say about the educational system today based on some of the writing I’ve seen, but it would be disingenuous to the younger people to put out a belief that only the young seem illiterate. When I was a patient accounting director, I used to allow my employees to writ...
Tags: Leadership, Literacy, Communications, General Business, Digiprove, Writing Skills

Killing It! How to Run a Startup in a Healthy, Joyful Way

A MERICA WAS FOUNDED by entrepreneurs. Along with all of the other freedoms granted to its citizens, the freedom to risk and to fail encourages our culture of innovation and entrepreneurship. Entrepreneurship has never seemed so popular as it is today no doubt because it is easier than ever to start a company. Especially in the tech sector, barriers to entry have fallen, and there is greater access to risk capital for startups. Steve Anderson, the founder of Baseline Ventures, said, “Ten years...
Tags: Facebook, Leadership, Buddhist, Sheryl, Steve Anderson, Stanford Graduate School of Business, Baseline Ventures, General Business, Clif Bar, Plum Organics, Will Rosenzweig, Sheryl O Loughlin

Being An Empathetic Leader

There must be something with me thinking about empathy and snow at this time of year, even though the last time I wrote about it was in 2010. Strangely enough, many of the circumstances are the same; too much snow in some places, icy cold in others, or barely snow and ice in many places but they still closed schools, roads and in some instances businesses. This time around we had a bit of the same. Although our total accumulation was “only” around 15″, at one point it snowed for ...
Tags: Leadership, Empathy, General Business, Digiprove

12 Lessons for Entrepreneurs from Richard Branson

R ICHARD BRANSON titled his autobiography Finding My Virginity because “You can only lose your virginity once. But in every aspect of my life—building businesses, raising a family, embarking upon adventures—I try to do things for the first time every day.” His child-like, curious approach to life has served him well. In Finding My Virginity, Branson shares his ups and downs in his entertaining, candid style. “If your life is one long success story it won’t make for a good read. What's more, yo...
Tags: Facebook, Leadership, Virgin, Richard Branson, Branson, General Business, ICHARD BRANSON, Virginity Branson

Leadership Lessons from a 19th Century Genius

W ILLIAM JAMES, one of the great thinkers of the late 19th century and the father of modern American psychology, has much to offer the modern executive. Here is just a small sample of how James’s insights have helped me in my career: “A great many people think they are thinking when they are merely rearranging their prejudices.” Much of the time we should spend listening is spent preparing a response instead. As we progress through our careers, keeping a truly open mind becomes increasingly d...
Tags: Facebook, Leadership, Rush, James, Mike, Neil Peart, General Business, Mike Tierney, Veriato

10 Tips To Better Organize Your Workspace

All of us have problems with organization. There’s just so much stuff and too little time to get to all of it. When we have to deal with our office space, the desk becomes the repository for all sorts of clutter. If you’re like me, sometimes the piles end up being taller than I am […]
Tags: Leadership, Business Productivity, General Business, Desk Organizing, Better Organize Your Workspace

The Reciprocity Advantage

G IVE TO GROW. Partner for greater value for more players. In The Reciprocity Advantage, authors Bob Johansen and Karl Ronn state that the next competitive advantage will be reciprocity advantage. Reciprocity and advantage will spark new business models for innovation and growth. Most business is transactional but “reciprocity is the practice of exchanging with others for mutual benefit. In a reciprocity-based model, I give you something, and at some later point in time, I trust that I will lea...
Tags: Facebook, Leadership, General Business, Product Service, Bob Johansen, Karl Ronn

5 Motivational Messages

Just over 5 years ago I wrote an article on one of my other blogs that I titled 46 Ways To Reach Your Own Super Bowl. The article contained 46 motivational thoughts (since it was posted around the 46th Super Bowl) that I thought were pretty cool to share. my motivational mantra What I didn’t […]
Tags: Motivation, Leadership, Inspiration, General Business

Kaleidoscope: 9 Foundational Stones that Drive Sparkling Service

PEOPLE DON'T talk about good service, “they boast about unique, captivating services experiences.” In Kaleidoscope, Chip Bell explores what makes an experience so good that people want to tell their friends about it. What makes people become zealous advocates of your business? Creating these kinds of customer experiences works in much the same way a kaleidoscope works. Every time you turn a kaleidoscope you get a unique image, but the stones inside that form those images never change. They are...
Tags: Facebook, Leadership, Bell, General Business, Kaleidoscope Chip Bell

Ryan Blair’s Five Rules for Being a Rock Star

RYAN BLAIR is a serial entrepreneur and the co-founder and CEO of ViSalus Sciences. In Rock Bottom to Rock Star he shares lessons from his own journey. Not surprisingly, the journey begins with taking personal responsibility. Without it you can’t move up from your rock bottom. You are your own competition. Blair explains, “There is a way to shape everything in life so that it serves you and drives you toward success.” In whatever you chose to do “your timeline will be filled with smile sand cri...
Tags: Facebook, Leadership, Blair, Ryan Blair, Rock Star, General Business, ViSalus Sciences In Rock Bottom to Rock Star, Blari

Different Types Of Positive Motivation

Holidays bring celebrations that make employees and employers alike very happy. Even if times are tough, there’s something about holidays that make most people have a little extra hop in their step, and a smile is quicker to appear. Hartwig HKD via Compfight It’s also the one time of the year where the adage about happy employees being the most productive employees isn’t quite true. Most people are thinking about celebrations, both at the office and at home, gifts or food, de...
Tags: Motivation, Leadership, Time, Positivity, Dale Carnegie, Zig Ziglar, General Business, Digiprove, Hartwig

Shoe Dog: How to Succeed in Business with a Little Luck

PHIL KNIGHT'S memoir about creating Nike, Shoe Dog, covers the time from his “Crazy Idea” to going public in 1980. It is a down-to-earth account of the sacrifices and struggles, failures and successes of what it takes to succeed in business. Any would-be entrepreneur would do well to read it before venturing out on their own. Knight says that the act alone is the destination. “Let everyone else call your idea crazy . . . just keep going. Don’t stop. Don’t even think about stopping until you g...
Tags: Facebook, Leadership, Nike, Tao, Knight, Phil Knight, General Business

Hopping Over the Rabbit Hole

SO MUCH OF SUCCESSFUL ENTREPRENEURSHIP is learning to lead yourself. It requires some luck, but more than anything it means always pressing forward and a good dose of creativity especially when things don’t look good. It’s not surprising then that Anthony Scaramucci’s book, Hopping Over The Rabbit Hole: How Entrepreneurs Turn Failure Into Success is not just an important read for would-be entrepreneurs but anyone who looking move through life in a forward direction. Scaramucci is the founder o...
Tags: Facebook, Leadership, Goldman Sachs, Anthony Scaramucci, SkyBridge Capital, General Business, Scaramucci, Skybridge

Succession Planning for Leadership Diversity – Part One

I gave a presentation on the above topic in 2005, then again in 2009, but I geared it towards hospitals and health care. That’s because I know from personal interaction that hospitals are pretty bad at this, no matter how much every administrator I’ve ever mentioned it to tries to say it’s not true. If it weren’t true, we’d definitely see a better balance across the board, especially with minorities in leadership positions… it’s just not there. mimitalks, married, under grace via Compfig...
Tags: Texas, Leadership, New York City, Diversity, United States, New Jersey, Dallas, Silicon Valley, Harlem, Westchester County, Leadership Training, General Business, Succession Planning, Digiprove

Putting Your Career At Risk Because Of Your Behavior On Social Media

Last week I led a presentation for my consultant’s group entitled Public Professionalism & Social Media. The overall discussion was about business people, whether they’re working for themselves or for someone else, needing to control their language as well as what and how they say things, even if it’s something they truly believe in, if it can negatively affect their business. I led with this image, which led to audible gasps in the room. It turns out no one had seen it, which sh...
Tags: Business, Leadership, Social Media, Communication, Behavior, Don, General Business, Digiprove, Personal Behavior

Richard Koch on Principles

PRINCIPLES ARE WONDERFUL THINGS, because if they are really powerful they can save us enormous effort and stop us going down dead ends. In science and business there are just a few such principles; but whereas most scientists are aware of the beautiful principles in their field, few business people are guided by principles in their daily work, preferring to rely on methods—the next level down. Yet as the nineteenth-century philosopher Ralph Waldo Emerson said, “As to methods there may be a mil...
Tags: Leadership, Ralph Waldo Emerson, Richard Koch, General Business

Are Women In Leadership Different Than Men?

A few weeks ago I was talking to someone on Twitter, a writer. We were both lamenting the need to think about hiring others to do some of the more mundane things we have to do, being self employed, that could possibly leave us more time to work on our craft. I said that one of my goals was to get to the point where I could hire someone to clean my house once a week. She said that she couldn’t imagine anyone else cleaning her house and that if she actually did hire someone she’d ...
Tags: Leadership, General Business, Digiprove