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American has been building an team of airline partners to fill the gaps in its network, even if it means aligning with budget carriers and startups

American Airlines is expanding its international presence with new airline partners. Mike Blake / Reuters American Airlines is taking on new airline partners to rebuild its global route network. South America is of particular importance as American recently lost its larger partner in the region. In the US, Alaska Airlines and JetBlue Airways help American expand its presence on both coasts. See more stories on Insider's business page. American Airlines is planning to get by with a lit...
Tags: Travel, Transportation, New York, News, Air Travel, Boston, Air Canada, Planes, US, America, Trends, Spain, Chicago, Colombia, Flying, Canada


I went to France and it was shockingly easy to enter as a vaccinated American tourist

Visiting Paris, France during the pandemic. Thomas Pallini/Insider France and many other European countries are once again open to American tourists. Vaccinated Americans can often enter with just their vaccination certificate, without also having to get tested Other countries, like the UK, require stringent and expensive pre-departure and post-arrival tests. See more stories on Insider's business page. Europe is once again open to Americans after more than a year of closed border...
Tags: Europe, UK, Shutterstock, London, France, US, America, Trends, Spain, European Union, Austria, Marseille, Gare du Nord, Paris, Croatia, Jetblue


I used a credit card perk to get a free airport meals in the UK for myself and a friend and it's still my favorite travel hack

Using Priority Pass in London's Heathrow Airport. Thomas Pallini/Insider Chase Sapphire Reserve cardholders receive a complimentary Priority Pass membership, offering access to airport lounges and restaurants. When dining at certain airport restaurants, members receive a spending allowance for meals. I frequently use the perk when traveling in the US and was able to make good use of it when flying home from London. See more stories on Insider's business page. Dining at an ai...
Tags: Europe, UK, New York, London, US, Trends, Atlantic, Heathrow, Taylor, Heathrow Airport, Jetblue, Jetblue Airways, Priority Pass, Chase Sapphire Reserve, Sapphire Reserve, David Slotnick


Dramatic video footage shows a couple being aggressive towards JetBlue flight attendants, then threatening to sue over mask dispute

A husband and wife were kicked off a JetBlue flight from Fort Lauderdale to San Diego. Getty Images JetBlue banned a couple from flying with the airline for failing to wear masks properly. Video of the incident shows the unnamed couple causing a ruckus on a Fort Lauderdale to San Diego flight. In the clip, the woman threatens to sue JetBlue. See more stories on Insider's business page. JetBlue banned a husband and wife from flying with the airline after refusing to wear face masks prop...
Tags: Travel, Transportation, News, Instagram, Trends, News UK, Viral Videos, San Diego, Passengers, Jetblue, Alice, Flight Attendants, Fort Lauderdale, Getty Images JetBlue, UK Weekend, Joshua Zitser


JetBlue bans a husband and wife from using the airline for refusing to wear masks properly and swearing at staff, a report says

Passengers on the JetBlue flight reportedly cheered after the couple left the plane. AaronP/Bauer-Griffin/GC/Getty JetBlue said it removed a Florida couple from a flight for refusing to wear their masks properly. The airline told NBC News that the man became verbally and physically aggressive. The couple have subsequently been banned from flying on JetBlue again in the future. See more stories on Insider's business page. A couple is said to have caused significant disruption to a JetB...
Tags: Florida, Nbc News, Trends, San Diego, Southwest Airlines, Jetblue, American Airlines, Fort Lauderdale, Louis Armstrong New Orleans International Airport, Sarah Jackson, Zahra Tayeb, Bauer Griffin GC Getty JetBlue, NBC News JetBlue


Action This Day: Biden Administration Advances Sustainable Fuels in American Aviation

Today, President Biden is taking steps to coordinate leadership and innovation across the federal government, aircraft manufacturers, airlines, fuel producers, airports, and non-governmental organizations to advance the use of cleaner and more sustainable fuels in American aviation. These steps will help make progress toward our climate goals for 2030 and are essential to unlocking the potential for a fully zero-carbon aviation sector by 2050. Today’s executive actions across the Departments of...
Tags: Google, White House, America, Usda, Indianapolis, Nasa, UPS, Delta Airlines, United States, General Services Administration, Epa, Salt Lake City, States, Airlines, Air Force, Biden


9/11 gave Southern California security measures that aren’t going away

Flying low above Disneyland, or putting a drone above it, is off-limits except for police and a few others. So is cutting across the skies in a plane or maneuvering a drone above a packed Los Angeles Memorial Coliseum or Angel Stadium. The Super Bowl and the World Series — once just traffic nightmares to law enforcement, they now include weeks of deep security analysis ahead of time. Large public gatherings, such as Riverside’s annual Festival of Lights, may include police officers strategically...
Tags: News, Police, America, Sport, Fbi, Soccer, Long Beach, Cia, Department Of Justice, Disneyland, Jetblue, Esri, Southern California, Riverside, Los Angeles Memorial Coliseum, Orange County Sheriff s Department


Woman was late for flight so she told airlines there was a bomb on board

On Monday, Marina Verbitsky and her husband and son arrived too late to board their JetBlue flight at the Fort Lauderdale-Hollywood International Airport. Apparently the boarding doors had closed and Verbitsky tried to convince the airline workers to open them. They refused. — Read the rest
Tags: Travel, Post, News, Oops, Airplanes, Airlines, Flights, Jetblue, Fort Lauderdale Hollywood International Airport, Verbitsky, Marina Verbitsky


I flew to the UK for the first time during the pandemic. It wasn’t easy or cheap.

Getting a COVID-19 test to travel to the UK Thomas Pallini/Insider The UK is open to vaccinated Americans but multiple tests are required for entry. Travelers need a pre-departure test and post-arrival test while in the UK, regardless of the length of stay. Tests are costly and a weekend trip to the UK and France cost me more than $200 in testing. See more stories on Insider's business page. The UK is finally open to Americans after more than a year of closed borders. s4s...
Tags: Europe, UK, England, Shutterstock, New York, London, France, US, Trends, Getty Images, Manhattan, Jetblue, British Airways, Cvs, Jetblue Airways, Bush


How to Make Money on Your Phone in 2021

You can make money with nothing but your phone. Below, I’ve listed best advice for how to make money on your phone. To be clear, you’re not likely to get rich (at least not quickly) with these methods. We did put together the options  that have the most potential, even if they take some extra work. That’s why we skipped common options like survey apps. They do make money on your phone but the hourly rate won’t be nearly as good as the list below. How to Make Money on Your Phone: 13 Eas...
Tags: Amazon, Freelancing, Lyft, Uber, Business, Craigslist, Marketing, Remote Work, Paypal, Ikea, Nielsen, Foap, Jetblue, Betterment, Taskrabbit, Upwork


A flight attendant says she was too exhausted to report a passenger who shoved her when a flight was overbooked: report

Flight attendants they have gotten sick less due to pandemic-era cleaning protocols. Kent Nishimura / Los Angeles Times via Getty Images A flight attendant told The NYT that she was too exhausted to report a passenger who shoved her. The passenger was upset about not boarding an overbooked flight, Nas Lewis said. Attendants are "at our wits' end" and airlines are understaffed, she said. See more stories on Insider's business page. A flight attendant told The New York Times she was ...
Tags: Florida, Trends, Getty Images, Chicago, The Times, The New York Times, Times, Faa, Jetblue, American Airlines, Frontier, Lewis, Federal Aviation Administration FAA, United Delta, Kate Duffy, Kent Nishimura Los Angeles Times


The FAA released an ominous video with sounds of screaming passengers to warn people against unruly behavior

The Federal Aviation Administration has received 3,988 reports of unruly passenger behavior in 2021. EMS-FORSTER-PRODUCTIONS via Getty Images The Federal Aviation Administration (FAA) released a video designed to deter unruly passengers. The FAA used audio clips of shouting passengers and pilots speaking to control rooms. 73% of unruly passenger reports in 2021 have involved people refusing to wear masks, it said. See more stories on Insider's business page. The Federal Aviation Admi...
Tags: New York, Trends, Faa, Jetblue, United Airlines, Orlando, Federal Aviation Administration, American Airlines, Federal Aviation Administration FAA, United Delta, Anna Cooban


The FAA wants to fine a passenger $45,000 for throwing luggage and putting his head up a flight attendant's skirt

Mehmet Ali Ozcan/Anadolu Agency/Getty Images The Federal Aviation Administration announced $531,545 in civil penalties against unruly passengers. One passenger was fined $45,000 for throwing luggage and sticking his head up an attendant's skirt. The latest penalties bring the total for 2021 to more than $1 million, with 4 months remaining. See more stories on Insider's business page. Shortly after departure from New York on May 24, a JetBlue passenger allegedly threw his carry-on ...
Tags: Transportation, Politics, New York, News, Minneapolis, US, Trends, Airlines, Faa, Jetblue, Federal Aviation Administration, Flight Attendants, Richmond Virginia, Alaskan Airlines, DOMINICK REUTER, Federal Aviation Administration Read


I flew JetBlue's new London to New York route in Mint business class. It's a premium leisure traveler's dream but some kinks need to be ironed out.

Flying JetBlue Airways from London to New York in Mint business class. Thomas Pallini/Insider JetBlue Airways just started flying between New York and London with flights boasting a brand-new Mint business class cabin. A total of 24 seats are offered with all offering direct aisle access and incredible amounts of privacy and entertainment. Some kinks, such as the speed of the meal service, remain to be worked out as the crew adjusts to the route. See more stories on Insider's busines...
Tags: New York, London, US, Trends, Atlantic, Heathrow Airport, North Atlantic, Jetblue, Long Island, British Airways, Jetblue Airways, Big Apple, Thomas, PAUL, Ryan Hardy, Thomas Pallini


Uber hires JetBlue exec for marketing role

Elizabeth Windram joins ride-hailing brand as global head of mobility marketing.  
Tags: Advertising, Jetblue, Elizabeth Windram


Influencer and model Olivia Culpo tearfully criticized JetBlue Airways after her dog was banned from flying with her

Olivia Culpo. Jordan Strauss/AP Olivia Culpo criticized JetBlue Airways after saying her dog had been banned from her flight. The former Miss USA claimed in an Instagram story that her dog was pre-approved to fly. In a statement to Fox News, JetBlue said its policies did not allow untrained service animals. See more stories on Insider's business page. Sports Illustrated model Olivia Culpo was reportedly distraught after a recent experience flying with JetBlue Airways.Culpo slammed th...
Tags: Instagram, Trends, Sports Illustrated, Jetblue, Jetblue Airways, Miss USA, Olivia Culpo, Culpo, Zahra Tayeb, Olivia Culpo Jordan Strauss AP Olivia Culpo, Fox News JetBlue, JetBlue Airways Culpo


16 Great Customer Service Tips and Examples

“I’m never shopping here again.” Words no business owner wants to hear, yet words that can easily be triggered by a bad customer service experience. In this guide, we’ll help you avoid these situations by sharing 16 tips for providing amazing customer service, along with examples of real-life companies who put them into practice. What is Great Customer Service? Customer service in the U.S. is a multi-billion dollar industry, one that’s growing all the time. But don’t make the mistake of think...
Tags: Apple, Microsoft, Disney, Sales, Los Angeles, Customer Service, Atlanta, Alaska, Delta, Starbucks, Zappos, Costco, Jetblue, Harvard Business Review, Dick, Sephora


I flew on JetBlue's historic first trip to London and saw how low fares and great service will give competitors a run for their money

Flying JetBlue Airways from New York to London. Thomas Pallini/Insider JetBlue Airways flew its first flight between New York and London on Wednesday. The airline is using brand-new Airbus A321neoLR aircraft with new Mint business class seats and meal services in economy. The flight was seamless and enjoyable, although there are a few kinks to be worked out. See more stories on Insider's business page. JetBlue Airways has finally landed in London. Flying JetBlue Airways fr...
Tags: Travel, Transportation, Europe, UK, England, New York, London, News, Air Travel, Boston, Planes, US, Trends, Transatlantic, Features, Flying


What happened on board JetBlue's first NY-London flight

CNN's Richard Quest was on board Jet Blue's first transatlantic flight, which the airline hopes will prove popular despite the impact of Covid-19 on international travel.
Tags: London, Cnn, Jetblue, Richard Quest


Joby Aviation makes its public trading debut on the NYSE

Joby Aviation is now public, twelve years after JoeBen Benvirt founded the company at his ranch in the Santa Cruz mountains. The air taxi developer began trading on the New York Stock Exchange on Wednesday under the ticker symbol “JOBY,” after completing a merger with special purpose acquisition company Reinvent Technology Partners. As of 10:00 AM ET, the price per share was at $11.01, up 9.8% from its prior-day closing amount. Joby’s post-transaction valuation now stands at $4.5 billion, the la...
Tags: Transportation, Linkedin, Tech, Reid Hoffman, Archer, Toyota, New York Stock Exchange, Jetblue, TechCrunch, Securities And Exchange Commission, Nyse, Santa Cruz, SPAC, Joby, RTP, Sciarra


Spirit Finally Starts Climbing Its Way Out of the Doom Spiral

Operational disruptions happen all the time, but an operational disruption like the one Spirit has been experiencing? That is much rarer event. The last time I can remember something like this happening was the JetBlue Valentine’s Day Massacre in 2007. That was a long time ago, and it had far-reaching impacts on the airline. Spirit’s disruption looks like it’s probably even worse. Things had been going swimmingly for Spirit for the last couple years with just a few hiccups. Former CEO Bob...
Tags: Travel, Weather, New York, Spirit, Bob, Houston, West Coast, Afa, Jetblue, Orlando, Operations, San Juan, DFW, Bob Fornaro, David Neeleman, Dave Barger


JetBlue to launch NY-UK flights despite pandemic

The airline says there is "strong demand" for the route as the global travel industry recovers.
Tags: UK, News, Jetblue


Delta and United Set Schedules Until the Holidays, Frontier Goes Capacity Crazy

On the surface, the Cirium data made it look like a relatively quiet week in Airlineville. Maybe they were all masked up, isolating in their homes just like I was. Or maybe they were quietly hatching plans for the future. It was most certainly the latter for both the Widget and the Globe. It may not have looked like much, but they both seem to have made their plans all the way until the holidays hit in December. That just seems so far away. Meanwhile, the Animal behaved like a fast-grow...
Tags: Travel, New York, La, Boston, Uncategorized, US, Toronto, Chicago, Canada, Santiago, Alaska, Delta, Portland, Miami, San Jose, Vancouver


I flew on JetBlue founder David Neeleman's new airline, Breeze Airways, and saw how easy it is to have a great experience for dirt cheap

The inaugural flight of David Neeleman's Breeze Airways. Thomas Pallini/Insider David Neeleman's Breeze Airways is an ultra-low-cost carrier that's directly the opposite of his famed JetBlue Airways. Flyers pay low fares but are then enticed to spend more on extras like baggage and seat assignments. Avoiding extra fees on Breeze is quite easy, as I found when taking two flights on the airline. See more stories on Insider's business page. Flying during the summer of vacc...
Tags: Travel, Transportation, News, Air Travel, Planes, US, America, Trends, Flying, Portugal, Aviation, Airlines, Faa, Jetblue, Federal Aviation Administration, Jetblue Airways


A new airline wants to connect the US and Asia with low fares and Alaskan stopover programs: Meet Northern Pacific Airways

Northern Pacific Airways will soon fly between Asia and North America. Northern Pacific Airways Northern Pacific Airways is a new low-cost airline looking to connect the US and Asia through Alaska. Asian destinations as far as Tokyo, Japan and Seoul, South Korea are planned for a 2022 launch. Travelers will be encouraged to spend a day or two in Alaska on their way to or from Asia. See more stories on Insider's business page. Conventional wisdom dictates that the quickest way to fly ...
Tags: Asia, South Korea, Europe, Florida, US, Trends, Alaska, North America, Boeing, Jetblue, Orlando, Copa Airlines, Travelers, Soviet Union, Anchorage, Seoul South Korea


FullStory raises $103M at a $1.8B valuation to combat rage clicks on websites and apps

Even with all the years of work that have been put into improving how screen-based interfaces work, our experiences with websites, mobile apps, and any other interactive service you might use still often come up short: we can’t find what we want, we’re bombarded with exactly what we don’t need, or the flow is just buggy in one way or another. Now, FullStory, one of the startups that’s built a platform to identify when all of the above happens and provide suggestions to publishers for fixing it —...
Tags: Ecommerce, Europe, Enterprise, Funding, Tech, Atlanta, Analytics, Asia Pacific, Salesforce, Jetblue, Permira, Klarna, Voigt, Peloton, Digital Experience, Glynn Capital


Delta Next Airline to Roll Out M1 iPad Pro to Pilots

Delta Air Lines will upgrade all of its pilots to the cellular M1 iPad Pro, AT&T has today announced. Following the announcement that all Delta flight attendants would receive an iPhone 12 in April, the airline has now said that all pilots will be given an ‌M1‌ ‌iPad Pro‌ as part of their pilot electronic flight bags (EFB). The ‌iPad Pro‌ will be used for a range of pre-flight management tasks and processes, where flight data and aircraft load information will be delivered directly to each p...
Tags: Apple, Delta, Jetblue, Delta Air Lines, AT&, T, iPad Pro 12.9, iPad Pro 11, Delta Next Airline, AT T Delta


Should United Eliminate Bag Fees?

It’s fun to sit back and ponder “what if” scenarios, so when I saw Holly Hegeman mention in PlaneBusiness a recent note from Wolfe Research analyst Hunter Keay, it caught my attention. The note is entitled “What if UAL adopts Bags Fly Free?” and Hunter was kind enough to provide me with a copy. As Hunter says in the note, this isn’t meant to advocate for United to actually eliminate bag fees. Instead, the note reads like a bunch of smart avgeeks sitting around on a Friday night with a beer ...
Tags: Travel, Alaska, Delta, Chase, United, Jetblue, Southwest, Hunter, Wolfe Research, UAL, Hunter Keay, Holly Hegeman, Chase Hunter, Cirium Hunter