Posts filtered by tags: Leadership[x]


The Ethics Of Consulting

Sometimes the world of consulting is seen like the world of insurance salespeople, and that’s not meant to denigrate them. When someone asks you what you do for a living and you say “consultant”, they look at you like they believe your job is to go into businesses and tell them everything they already know. […]
Tags: Leadership, Ethics, Consulting, General Business

An extraordinary book

Great non-fiction helps us see the unseen, plants and nurtures ideas that matter, and, sometimes, can leave us better than we were. Isabel Wilkerson’s new book Caste does all of those things. It uses language, analogy and history to pull together disparate threads into a coherent, devastating whole. Highly recommended.
Tags: Leadership, Uncategorized, Isabel Wilkerson

Full-Spectrum Thinking

FULL-SPECTRUM THINKING is not common, and never has it been. And as the world becomes more complex, confused, and scrambled, it has never been more critical. Bob Johansen describes full-spectrum thinking as “the ability to seek patterns and clarity across gradients of possibility—outside, across, beyond, or maybe even without any boxes or categories—while resisting false certainty.” In Full-Spectrum Thinking, Johansen writes that “the future will punish categorical thinking but reward full-spec...
Tags: Facebook, Leadership, Instagram, Faith, U S Army, Johansen, Bob Johansen

In praise of good trouble

“Unbelievable how fast a year goes by! I just got the email that it’s time to fill out the 360 evaluation on the boss. Are we sticking with our usual ‘ he’s great’ storyline again this year?” “Well of course, we are. Why tell the truth and rock the boat? I don’t want to look for another job in this economy.” This small work team had given their boss Joe good marks on his 360-evaluation for the last two years, even though those positives weren’t warranted. Those who had dared in the past ...
Tags: John Lewis, Leadership, Inspiration, Behavior Change, Mindset, Status Quo, Joe, Lewis, Neuroleadership Institute, Rebecca Solnit, Jon Meacham, Growth Mindset, Make Your Voice Heard, Speak Up

Business & Racial Awareness – Full Video

Recently, I partnered with Diversity, Equity, and Inclusion expert, Glen Guyton from GuyStar Enterprises, to help business executives better address racial inequality in their workplace and industry. This 1 hour session was an abridged version of a 4 part, 4 hour series, based on the following books: White Fragility: Why it’s so Hard for White People to Talk About Racism Whistling Vivaldi: How Stereotypes Affect Us and What We Can Do Diversity in the Workplace: Eye-Opening Interviews to Jumpsta...
Tags: Videos, Business, Leadership, Workplace, Diversity, Racism, White People, Equity, Vivaldi, Inclusion, Glen, Servant Leadership, Diversity Equity, Glen Guyton, GuyStar Enterprises, Jumpstart Conversations

Selling your time

We don’t pay surgeons by the hour. And if the person who cuts the lawn shows up with a very fast riding mower, we don’t insist on paying less because they didn’t have to work as hard. Often, what we care about is the work done, not how long it took to do it. And yet, some jobs, from law to programming, charge by the hour. When you sell your time, you’re giving away your ability to be a thoughtful, productivity-improving professional. Sell results.   [Today’s one of the last days of 2020 to enrol...
Tags: Leadership, Uncategorized

How to Talk To Your Sales Force About Prospecting

This is the first in a series of posts for sales leaders. There are a few common reasons sales organizations struggle to produce the revenue necessary to reach their goals. Still, one of the most common causes is a lack of new opportunities. Without creating enough new opportunities, you make it less likely that you create incremental revenue or reach your goals. The activities that result in new opportunities all come from prospecting. Here is how you talk to your sales force about prospecting....
Tags: Leadership, Sales, How to Talk to Your Sales Force

Women are Leading the Fight Against COVID-19

“Our findings show that COVID-19 outcomes are systematically and significantly better in countries led by women and, to some extent, this may be explained by the proactive policy responses they adopted. Even accounting for institutional context and other controls, being female-led has provided countries with an advantage in the current crisis.” -Supriya Garikipati, Uma Kambhampati, “Women leaders are better at fighting the pandemic“ A recent study by two economists in the United Kingdom explor...
Tags: Featured, Leadership, Germany, Angela Merkel, Women, Inspiration, Global, Sales, United Kingdom, New Zealand, Brazil, Women in Leadership, Carolyn, Lynda, Fillion, Global News

Leaders: Do You Know What Your Perception Gap Is?

For many years I have been discussing how the skills of leaders needs to change to meet the needs and demands of the 21 st century workforce, and the recent pandemic has just highlighted this even more. According to a study by Gartner last year titled, “Reshaping Leadership for the Future,” 50% of leaders surveyed didn’t believe they’re well equipped to lead their organization into the future. Similarly, only half the team members surveyed for the same study said that their leaders eff...
Tags: Leadership, Gartner, Simon Sinek, Self-reflection, Sinek, Leadership Skills, Effective Leadership, Leadership Gap, Perception Gap, Stefan Wissenbach

Simple tips for security and serial numbers

[This probably impacts every person reading this, but few of us get to decide to fix it. I figured it was worth sharing so you can share it…] Don’t require special characters (like ! or worse, ‘) in the passwords created in your app or on your site. You’re simply training people to either forget them or to write them down in an unsafe location. Instead, require long passwords. When you set up a wifi password that others have to use, there’s really no reason to use capital letters, special charac...
Tags: Leadership, Uncategorized, Don

Don’t waste the lesson

Things rarely turn out precisely the way we hoped. Sometimes, if we’re lucky, we can figure out why. If we find the lesson and learn from it, it might be even more valuable than if we’d simply gotten lucky.
Tags: Leadership, Uncategorized, Don

Drop in

One of the most difficult things to do in skateboarding is to learn to ‘drop in’. This is the commitment at the top of the ramp. One moment, you’re standing still, at the abyss, and the next you’re committed, fully engaged with gravity. The worse thing you can do is half. When you sort of commit, you’re likely to fall. The rule is pretty simple: If you’re going to bother going skateboarding, then you’ve already decided. In this moment, you’re not making a new decision. You’re simply acting on wh...
Tags: Leadership, Uncategorized

Feeling Safe in an Unsafe World

To talk about feeling safe in an unsafe world, I'm going to use a very reductive model of the universe. This is admittedly oversimplified, but it’s useful as a starting point: A profound psychological need that we have as human beings is a sense of safety. We yearn for safety. To some extent, this is the result of evolution. Our distant ancestors who were more attuned to danger were much more likely to pass their genes down. And as a consequence of thousands of generations of human beings, t...
Tags: Leadership, Stanford, Happiness, Harvard Business Review, Don, Els, Christopher Barnes, Stephanie Vozza, Harvard Gazette, Richard Davidson, Gretchen Reynolds, McGreevy, Steve Magness, Jon Brooks, Jessica Pierce, Kelly McGonigal

The Predictable Recipe Of Branding

From an interview/podcast I just made with the great Chiara Covone on Marketing & Branding. Great discussion. Today we are going to talk about brands, brands from today and tomorrow. You worked with many well known brands over the years, in very different industries. What do you think all successful brands have in common? I agree with the definition of Professor Sharp, which is very clear in this respect. Successful brands usually command a vast market share, generated by mental an...
Tags: Asia, Business, Leadership, Disruption, China, India, Africa, Marketing, Digital, Brands, Innovation, Sharp, Hermès, Florence, Coke, Alexa

Lessons learned from the move to remote working – Interview with Dean Robison of ServiceNow

Today’s interview is with Dean Robison who is the SVP of Global Technical Support at ServiceNow. Dean joins me today to talk about his experience of […]
Tags: Productivity, Business, Technology, Leadership, Interview, Interviews, Relationships, Management, Customer Experience, Customer Service, Employee Engagement, Change, Culture, Team, Servicenow, SVP

Mitsubishi Chairman Osamu Masuko Abruptly Resigns

A longtime presence at the top of Mitsubishi Motors departed his post Friday morning, marking the end of an era for the embattled Japanese automaker. Company Chairman Osamu Masuko, 71, resigned effective immediately today, following a six-year tenure at the top of a company he joined in 1972. Masuko, who rose to become president of […] The post Mitsubishi Chairman Osamu Masuko Abruptly Resigns appeared first on The Truth About Cars.
Tags: Leadership, Autos, Mitsubishi, Executives, Mitsubishi Motors, News Blog, Osamu Masuko, Masuko

What do you own?

Your skills. Your reputation. The noise in your head, your attitude, your personal passions… But after that, it starts to diverge. Some own real estate. Some own machines. Some own trademarks, or the permission asset of being able to interact with people who want to be interacted with. If you want to build a career as a freelancer, or a business as an entrepreneur, it helps to own something. Really valuable public companies are worth so much because of the assets they own and the market position...
Tags: Leadership, Uncategorized

Leading Thoughts for August 6, 2020

IDEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Alan Weiss on the fact that most fears are learned as are leadership behaviors, and we have to understand the causes: “We cannot create improved behavior contingently, that is, simply patching up leaks and putting on band-aids. We have to prevent the fearful behavior in the future by eliminating the probable causes. The therapist’s admonition to “face...
Tags: Facebook, Leadership, Instagram, Alan Weiss, Brian Resnick, Leading Thoughts

Mastering your Inner Game of Leadership

Guest post from Ron Garonzik and Rick Lash: In 1938 archeologists in Israel made a remarkable discovery – a cache of 2,500-year-old letters between officers and their commanders. They provide a unique window on the impact overly controlling, self-centered leadership styles can have on others: “Regarding the letter you sent, the heart of your servant is ill, when my lord said: Don’t you know how to read a letter?   As God lives, for every letter that comes to me, it is read.”   Even M...
Tags: Leadership, Israel, Harvard, Canada, United States, Moses, Harvard Business Review, Jethro, McClelland, Ibarra, Dan McCarthy, David McClelland, Rick Lash, Ron Garonzik, Hermina Ibarra, Verity International

ANC still at odds over how to tackle leaders facing serious graft allegations

The ANC’s top six has been mandated to work closely with its integrity committee to tackle claims of corruption against senior party members The post ANC still at odds over how to tackle leaders facing serious graft allegations appeared first on The Mail & Guardian.
Tags: Corruption, Politics, Leadership, Procurement, Openaccess, ANC, Cyril Ramaphosa, Limpopo, Personal Protective Equipment, Panyaza Lesufi, ANC NEC, Sihle Zikalala, Ace Magashule, Khusela Diko, VBS Mutual Bank, Florence Radzilani

The 5 Demands of a Competent Sales Leader

The word “demand” or “demanding” can induce an adverse reaction, and not without good reason. The way we are using the word “demanding” here does not point to the autocrat or despotic leader, who doesn’t care about their people. The term “demand” as we are using it here means being uncompromising when it comes to a leader’s expectations. The following five demands are part of being a good and effective b2b sales leader. High Standards In Sales Competent sales leaders are demanding leaders, rai...
Tags: Leadership, Sales, Demanding, High Standards

Asking the “Six Whats” Will Help You Strengthen Workplace Problem Solving

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Tags: Leadership, Problem Solving, Decision-making, Leadership Caffeine, Just One Thing, Art of Managing, Leadership Power-Ups, Think Differently, What's Your Problem, 5 Whys, Conclusion Trap, How to Solve Problems at Work

3 essential coaching techniques every leader should know

If you're in the position of leadership, coaching your agents is an essential part of the job. It's also what will help propel them to success. Know how to do it well by sticking to these three techniques.
Tags: Leadership, Knowledge, Service, Experience, Radio, Teams, Agent, Team, Meetings, Coaching, Sessions, Follow-up, Brokerage, Select, Team Leaders, Zoom meetings

Posing for selfies

We act differently when we know we’re about to be on display. Aim a camera at someone and they tense up. I guess we call it “taking” a picture for a reason. We feel defensive. Social media multiplies this by counting “likes” (which doesn’t mean someone actually likes us) or “friends” (which doesn’t mean that someone is actually our friend.) The irony is that the people we’re most likely to want to trust and engage with are the ones who don’t pose. They’re consistent, committed and clear, but the...
Tags: Leadership, Uncategorized

The Strategic Importance of Empathy

One of the most common themes in my work as an executive coach is what I'd call people problems. Almost all of my clients are CEOs, and the vast majority of the rest are leaders of some group of people, and a dilemma that they want to work with me on is the difficulty that they're experiencing with the people they lead and manage, with their peers, or with investors or other stakeholders or authority figures. In that work I'm reminded of a great line from the eminent French film director Je...
Tags: Leadership, Stanford, Management, Communication, Jean Renoir, Edbatista, Allison Felt, Beth Rimbey, Better Communication Many

How Leaders Can Bring More Humanity To Their Leadership

There’s been a growing demand for leaders to be more ‘human’ in the way they lead. While this approach offers many benefits, it also can amplify our inner negativity that leaves us doubting our abilities. So how can leaders balance being more human with overcoming these negative elements that can ... Click to continue reading
Tags: Leadership, Accountability, Change, Perception, Growth, Recent Posts, Inner Voice, Leadership Biz Cafe

Win Every Day: Proven Practices For Extraordinary Results

All high performance organizations have one thing in common: they excel at execution. The men and women who work there sustain performance at seemingly otherworldly levels of precision, accuracy, and consistency. How do you get your entire organization to work together, move in the same direction, and get things done? How can you cultivate the kind of everyday habits that create extraordinary results? Best-selling author and leadership expert Mark Miller will be building on ideas from his latest...
Tags: Motivation, Video, Leadership, Organization, Webinar, Webinars, Mark Miller, Team Work, Organizational Performance, High Performance

Shipping creative work

If it doesn’t ship, it doesn’t count. If it’s not creatively productive, it’s not helpful. And if we’re lucky, this is the heart of our work. The work of creation in our chosen medium, putting ourselves on the hook, being asked to do something that’s never been done quite this way before. Call this the work of a Creative, with a capital C. Someone who commits to making things better by leading through their work, and bringing insight and magic and utility to interesting problems. It requires us ...
Tags: Leadership, Uncategorized

Patient Accounting Managers Helping Themselves

It’s time for someone to stand up for the patient accounting manager, supervisor, director, team leader,… whatever position you happen to occupy at this point, stand up and give yourself a pat on the back from me. If I could, I’d round all of you up and take you all out to lunch at a […]
Tags: Leadership

BREAKING: Ford CEO Jim Hackett to Retire; Farley Tapped As New Boss

A bombshell just landed from Ford, as the automaker announced the impending retirement of CEO Jim Hackett and his replacement by Chief Operating Officer Jim Farley, effective October 1st. Ford said Tuesday that Hackett, 65, whose tenure has been the subject of much speculation and criticism as the company navigates wildly turbulent waters, “elected” to […] The post BREAKING: Ford CEO Jim Hackett to Retire; Farley Tapped As New Boss appeared first on The Truth About Cars.
Tags: Leadership, Ford, Autos, Farley, Executives, Jim Hackett, Hackett, CEOs, Jim Farley, News Blog, Executive Shuffle