Posts filtered by tags: Leadership[x]


 

Weather Systems (Power, Charisma and Leadership)

Powerful, charismatic leaders are like weather systems. They change the atmosphere, and people around them adjust accordingly. In many cases a leader's charisma played a role in enabling them to achieve a powerful position in the first place--and in most cases the trappings and rewards that accompany leadership roles contribute to an environment that enhances their power. Some of this is deliberate and intentional, but that doesn't mean it's inauthentic or should be characterized as manipulati...
Tags: Leadership, Communication, Edbatista


You Need a Transformational Business Coach

We live in a volatile, uncertain, complex, and ambiguous world. Today, as cycles of technology, market conditions, and competitive environments continue to accelerate, responding in an agile and flexible fashion to that world requires clarity, more than ever before. However, how do you get better in the face of increasing complexity? I would suggest that focusing on how good you are going to be is what matters. The problem often is, however, that you may not recognise the issues standing in yo...
Tags: Business, Leadership, Entrepreneurs, Professional Development, Coach, Coaching, Leadership Qualities, VUCA, Transformative Leader


What would a punk rock version of CX look and feel like?

Back in December 2017 I was sat with a friend of mine, Oisin Lunny, in the Basketmakers pub in Brighton. After 2-3 pints of Guinness, I started on a bit of a rant about the state of customer experience (CX) and what we needed was for someone to do something more ‘punk’ if they really wanted to stand out and lead their fields. That idea sat with me for a good six months. However, in the summer of 2018, the idea popped back into my head again and I started to think more deeply about what punk is a...
Tags: Business, Leadership, Marketing, Business Growth, Customer Experience, Customer Service, Employee Engagement, Change, Culture, Innovation, Team, Customer Loyalty, Customer Relationship Management, Business Development, Customer Retention, Employee Experience


Emerging Collaborative Tribes, Networks and Collectives 

It is becoming widely accepted that collaborative organisations adopt more fluid and loose structures, where individuals are given greater responsibility to take smart risks, make decisions appropriate to their role and the task concerned: Without hierarchy, status, power plays and the conventional “red tape” implicit rules, where people have a hunger to learn, are willing ...
Tags: Design, Leadership, Future, Success, Strategy, Change, Culture, Innovation, Collaboration, Growth, Business Models, Innovation Management


Three Conversations (On Better Communication)

When we're talking with another person, three conversations are being held at once: 1) The Script: The words being spoken and the other explicit verbal expressions that could be captured in a written document. 2) The Silent Movie: All other forms of interpersonal signalling, largely visual or non-verbal, but often easy to miss and hard to interpret. Facial expressions, body language, tone of voice, the rhythm and cadence of speech, heavy or shallow breathing, eye contact (or lack thereof), i...
Tags: Leadership, Stanford, Management, Communication, Ucla, Mckinsey, Daniel Kahneman, Klein, Albert Mehrabian, Mehrabian, Better Communication, Edbatista, Gary Klein, Olivia Mitchell, Richard Lennox, Better Information Diet


How Can Managers Get People To Work Together?

Collaboration by employees across departments is needed but difficult Image Credit: KaCey97078 More and more companies are starting to realize that if they want to get the most out of their employees, they are going to have to get employees from different departments to work together. It turns out that this can be difficult to do. How is a manager going to use their manager skills to get extroverted sales people to work with introverted IT staff? How can creative types work with detail orie...
Tags: Leadership, Isolation, Careers, Skills, Employees, Collaboration, Projects, Team, Departments, Changes, Jim Anderson, Good service, Silos, Disagree, Angering


Three Conversations

When we're talking with another person, three conversations are being held at once: 1) The Script: The words being spoken and the other explicit verbal expressions that could be captured in a written document. 2) The Silent Movie: All other forms of interpersonal signalling, largely visual or non-verbal, but often easy to miss and hard to interpret. Facial expressions, body language, tone of voice, the rhythm and cadence of speech, heavy or shallow breathing, eye contact (or lack thereof), i...
Tags: Leadership, Stanford, Management, Communication, Ucla, Mckinsey, Daniel Kahneman, Klein, Albert Mehrabian, Mehrabian, Edbatista, Gary Klein, Olivia Mitchell, Richard Lennox, Better Information Diet, Bonnie Wentworth


Employees Don’t Always Know

Some years ago, in a meeting, I learned that something was going awry as it pertained to a process that was being followed by a group of people I’d only met a week before. When I got back to my office, I decided to talk to the people who, I figured, would have noticed the […]
Tags: Leadership


The Real Truth About Learning

I was recently asked to coach an executive, who was having a difficult time assimilating into her new leadership role, even though her company had invested a ton of money sending her to an executive leadership program. She confided in me that she could barely recall what she had learned six months ago. I’m not surprised. I’m going to let you in on a secret, that will save your organization millions of dollars a year. Real learning takes place in real time. Think about it. You can’t learn how to...
Tags: Leadership


Even if You Predict the Future Perfectly You Still Won’t Capitalize On It

In 1993 AT&T predicted the future in one of the most successful and prescient ad campaigns ever. They still missed the boat. Here’s what you can learn from their mistake. Editor’s note: Portions of this post are excerpted from my latest book Revealing The Invisible: How Our Hidden Behaviors Are Becoming The Most Valuable Commodity ...
Tags: Technology, Leadership, Innovation


Combining lean startup and agile with a design-led approach reduces business risk

For most corporations, leading in quality means continually pursuing organizational excellence. This means leaders have to make sure that the organization is fit for its purpose, stays that way, and keeps improving over time. Maintaining quality is much easier when the risks involved are lower. Organizations tend to reduce risk by defining things that can be measured and incentivized. ...
Tags: Design, Leadership, Strategy, Management, Research, Creativity, Innovation, Governance, Collaboration, Flow, Agile, Lean, Designthinking, Riskmitigation


10 Harsh Realities of Leadership I have Experienced

I love leadership. I feel called to it. I realize the need for good leadership, but the fact is leadership is hard. In my last pastorate, I met regularly with some high-level, senior leaders to glean from them. We talked about our common challenges in attempting to lead others. One shared discovery we made in our time together was about the perception of people who haven’t served as a senior leader have about people in the role. We also agreed it is the same perception we had before we were in s...
Tags: Leadership, Church, Religion


Leadership styles for directing small teams

Leadership differs depending on the size of the group you’re leading. For most product managers, the people they lead work on different teams and the individuals they need to influence don’t report to them. Regardless of whether the people you … Continue reading →
Tags: Leadership, Organization, Strategy, People, Product Management, Principles


Dear Human, Master Your Emotions

Did you know the power to change our world exists within all of us? What if you could learn how to be the best version of yourself every day? Clearly, that’s hard to do when faced with so many daily demands, conflicts, and challenges. For most people, emotions like stress, anger, frustration, anxiety, and disappointment are an exhausting daily struggle. That makes it tough to consistently be the leader, parent, mate, colleague, friend, and person you truly want to be. The happy news is you can l...
Tags: Video, Leadership, Emotions, Webinar, Emotional Intelligence, Webinars, Mark, Bonnie, Becky Robinson, Bonnie Marcus, Mark Youngblood, Emotional Intellience


Leadership Lessons for Bankers from the Former CMO of Kodak

Key insights for banking execs into leadership, culture, and avoiding complacency when your industry is facing massive disruption. The post Leadership Lessons for Bankers from the Former CMO of Kodak appeared first on The Financial Brand.
Tags: Leadership, Finance, Kodak, CMO, Culture, Digital Banking, Culture & Leadership, Featured Content


Leadership Lessons from the Former CMO of Kodak

Former Kodak CMO Jeffrey Hayzlett discusses leadership, culture, and the need to avoid complacency in banking during times of strong corporate earnings. The post Leadership Lessons from the Former CMO of Kodak appeared first on The Financial Brand.
Tags: Leadership, Finance, Kodak, CMO, Culture, Digital Banking, Jeffrey Hayzlett, Culture & Leadership, Featured Content, Kodak CMO


Sage Advice For The First-Time Leader

Dear First-Time Leader: Congratulations! You’ve just been given a fantastic opportunity. But before you dive in, I’d like to pass along a little sage advice. I remember my first day as a leader, 35 years ago. I was not long out of college and I thought what I had learned in the classroom and my first few years in the working world would be enough. In school, my professors tried to teach me as much as they could about business and leadership, and in turn, I tried to absorb as much as I co...
Tags: Leadership, Terry


Leading Healthy Teams: Lessons from Leadercast 2019 for Solo PR Pros

Leadercast Live is a one-day leadership event held in Atlanta, Georgia and simulcast to host sites around the world. The Leadercast speakers tailored their talks to 2019’s theme, Leading Healthy Teams, providing actionable information that applies to those of us with teams of one and beyond. Here are the highlights. Ginger Hardage – Unstoppable Cultures Unstoppable Cultures continues the mission Ginger Hardage began during her time as Senior Vice President of Culture and Communications at ...
Tags: Leadership, Pr, Pennsylvania, Professional Development, Morgan Stanley, Southwest Airlines, Start, Whitespace, Atlanta Georgia, Patrick Lencioni, Carla Harris, Lencioni, FUNT, Solo Pr, Michelle Kane, Table Group


How Leaders Can Make Organizational Values Actionable To Drive Purpose-Led Work

These days there’s a lot of focus on organizational culture in terms of its ability to attract and retain employees in today’s shrinking labour market. Naturally, any discussion of an organization’s culture also includes an examination of its values, which serve to articulate what that culture looks like in action. ... Click to continue reading
Tags: Leadership, Failure, Empathy, Collaboration, Authenticity, Recent Posts, Leadership Biz Cafe, Organizational Values


10 Questions Leaders Must Answer When Making Big Decisions

Guest post from Greg Bustin:  Leaders are in the decision-making business. Some of your decisions are bigger than others, and so to be considered successful on your terms as well as the terms of others means you must make more good decisions than bad decisions when the stakes are highest. What’s your decision-making process? There are 10 questions leaders must answer—either intentionally or intuitively, either alone or collaboratively—when making big decisions.   At the heart...
Tags: Decision Making, Leadership, Leaders, Bill Gates, Questions, Wall Street Journal, Don, Greg, Franklin D Roosevelt, Dan McCarthy, Greg Bustin, Money Power Position Lives Reputation Your


Admitting You Aren’t the One – A Hard, but Critical Part of Leadership

Leadership is not about having all the answers. One sign of a great leader — in my opinion — is to be bold enough to say, “I don’t have all the answers”. Perhaps even harder, “I’m not the one to carry this task forward.” That takes humility. I observed the pressure some pastors and leaders place on themselves to have all the answers and to be good at everything they do. And churches and organizations sometimes hold leaders to this level of excellence and expectation. The fact is, however, that ...
Tags: Leadership, Church, Religion, David, William Vanderbloemen, Warren Bird


What Lies Behind Our Fear?

One thing I’ve learned about rescue dogs—they come with a lot of baggage. Not unlike every single one of us reading this blog. Since I’ve adopted Louie over five years ago, one thing remains constant: fear is his one of his top issues. While I continue to learn many valuable lessons as I work with Louie, one in particular will forever make an impact. I’ve learned not to let Louie act out in fear because that can be very dangerous. You can never be sure what a fearful dog might do, no matter how ...
Tags: Leadership, Reaction, Fear, Pride, Personal Development, Louie, Overcoming Fear


Zingerman’s Guide to Good Leading

Sometimes one good book leads to another — or, in this case, to a whole series of books. Last year I read The Positive Organization by Robert Quinn. Quinn mentions a deli in Ann Arbor, Michigan called Zingerman’s. “Zingerman’s is considered the epitome of a positive organization,” he writes. That got me curious. I looked up their website, saw that they have a training division, and ended up buying Zingerman’s Guide to Good Leading written by co-founder Ari Weinzweig. It’s led to some of th...
Tags: Featured, Leadership, Life, Book Reviews, Ann Arbor, Ann Arbor Michigan, Ari, Zingerman, Ari Weinzweig, Weinzweig, Positive Organization, Robert Quinn Quinn, Better LeaderA Lapsed Anarchist, Weinzweig He, Unique Weinzweig, Ann Arbor He


Top 20 Innovation Articles of April 2019

Drum roll please… At the beginning of each month we will profile the twenty posts from the previous month that generated the most traffic to Innovation Excellence. We also publish a weekly Top 8 as part of our FREE email newsletter. Did your favorite make the cut? But enough delay, here are April’s twenty most ...
Tags: Ipad, Mobile, Leadership, Kindle, Marketing, Strategy, Social Media, Management, Change, Innovation, Tablets, Nook, Top 10, Most Popular, Top 20


3 Lessons From Emerging Leaders On The Power of Differing Perspectives

Great leaders are those people that can view any situation through multiple lenses, and so find different perspectives that can yield different results. I’m sure many of you will be familiar with the three positions of perspective. This is an NLP phenomenon that, in essence, states that there at least three viewpoints through which you can look at any situation. The three perspectives are through the lenses of: Self The Other Person The Observer The perspective of self is naturally your own vi...
Tags: Leadership, Inspiration, Experience, Point Of View, Perspectives, Emerging Leaders, Past Experiences


Happiness at work is good for employees AND the bottom line

There is a tremendous amount of research that shows that happiness is great for employees AND for the company’s bottom line. In this speech from our conference in 2017, I go through all the research and show why the future belongs to the happy. The post Happiness at work is good for employees AND the bottom line appeared first on The Chief Happiness Officer Blog.
Tags: Productivity, Leadership, Careers, Happy At Work, Happy companies


The Journey of Servant Leadership: Iron Sharpens Iron

Each day I reflecting upon the journey of servant leadership, what I now define as “relational leadership”. Although I certainly do not intend to make this a post with any religious overtones, I’ve found the bible has an amazing quote that shapes my thinking on this topic. Proverbs 27:17 proclaims: “As iron sharpens iron, so one person sharpens another”. This simple statement has been a calling for all these years to understand that no one is alone. That in order to make yourself better, there i...
Tags: Leadership


Nine Ideas to Help You Lead Effectively in Pressure Environments

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Tags: Leadership, Management, Leadership Caffeine, Art of Managing, The Leadership Opportunity, Ideas to Help, Sustaining Leadership, Transactional Leadership


Psychology Around the Net: May 18, 2019

Could establishing a stronger life purpose help you maintain a healthier lifestyle? Which mental health concern is your state most interested in (and does it apply to you)? What’s the difference between healthy and dangerous narcissism and what’s the best way to deal with a narcissist? Find out the answers to these questions and more in this week’s Psychology Around the Net! Making Healthier Choices May Take Less Effort for People With Strong Life Purpose: If you struggle to meet fitness goal...
Tags: Psychology, Leadership, Workplace, Relationships, Friends, Happiness, Teenagers, Harvard University, Employees, Narcissism, University of Pennsylvania, Teen Angst, Psychology Around The Net, Ollie, Life Purpose, Healthy Diet


Career Reinvention Journal—Moving Beyond Daydreams to Your “Next”

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Tags: Career, Leadership, Job Change, Career Reinvention, Deliberate Action, Career Reinvention Journal, Career Daydreams, Career Dreams, Career Reinvention Actions