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Tourism Tidbits: Developing Employee Loyalty In The Hope That Tourism Will Soon Return To Normal | By Peter Tarlow

One of the things that the tourism and travel industry learned from the Covid-10 Pandemic is the importance of good and loyal employees. Everyone seems to want loyal employees, yet few tourism businesses seem to know how to win this loyalty. In fact, tourism is known for high employee turnover, low pay, and often capricious management. It is a mistake to overlook the fact that employee-employer relations often impact the tourism experience and may become a major form of positive or negati...
Tags: Travel, Peter Tarlow, COVID


Tourism Tidbits: The Dark Side of Tourism | By Peter Tarlow

Tourism security has traditionally been about protecting visitors from themselves, from other tourists and from locals who seek to rob and or steal from them, commit fraud against them or in one way or another verbally or physically assault the visitor. Tourism security professionals must also deal with the threat pf terrorism, aimed at transportation hubs, major events, and the food and lodging side of the travel and tourism industry. In the world of pandemics, tourism security is also a...
Tags: Travel, Peter Tarlow


Tourism Tidbits: Some Merchandising Ideas in the Age of Pandemics | By Peter Tarlow

Even with the arrival of vaccines, and the hopeful large-scale inoculations, tourism leaders know that these next few months will not be easy. In many places there has been a second or third wave, and other nations are now dealing with alternative strains of the virus. Until the pandemic ends it will be necessary to increase our merchandizing skills both for tangible products and for those products that are intangible but very much a part of the travel and tourism experience.
Tags: Travel, Peter Tarlow


Tourism Tidbits: Looking Back at The Year That Wasn’t! | By Peter Tarlow

Most people in the tourism industry are more than willing to say adieu to the year 2020. The twenty-first century's third decade began with extremely high hopes. A mere year ago, no one could have conceived of the fact that by March of 2020 the tourism industry would have been in shambles.
Tags: Travel, Peter Tarlow


Tourism Tidbits: How to Re-Enchant Tourism | By Peter Tarlow

With the now real potential for a vaccine, we can begin to think about post - pandemic tourism. After Covid-19 becomes a tragic chapter in the history of tourism industry leaders shall have to find ways to rebuild the industry and to increase both the number of people traveling and regain profitability. The hoped for and desired boom of 2021 can be very positive, but the tourism industry must be careful not to repeat the failures of the pre-Covid-19 tourism world and once again create a w...
Tags: Travel, Peter Tarlow


Tourism Tidbits: Thinking About Our Security Needs Once We Have Gone Beyond COVID-19 | By Peter Tarlow

In today's very politically and economically unstable world the tourism and hospitality industries have no choice but to be sensitive to the needs of security and safety (S&S), and to emphasize public health requirements. Despite this needed emphasis on COVID-19 and the universal pandemic, other classical issues of tourism security and safety still exist and should not be ignored. Security and safety professionals continuously reexamine these issues and are constantly seeking new ways to ...
Tags: Travel, Peter Tarlow


Tourism Tidbits: Making Memories/Selling Memories in a Time of Too Few Good Memories | By Peter Tarlow

Throughout the northern hemisphere, October begins to set the stage for the winter months. Its tourism leaders think about travel during the winter months and although they know that weather conditions might be harsh, there are many new opportunities for winter sports and holiday festivals. In the southern hemisphere October is a time to plan for summer and school vacations. Soon people will have more time for leisure and visitors from harsh northern climates consider warmer locations as ...
Tags: Travel, Peter Tarlow


Tourism Tidbits: Travel Rage in a Time of Pandemics | By Peter Tarlow

During the last decade, tourism officials have noted the evolution of various types of angers among those in the general public and especially among those in the traveling public. These angers first became apparent in the form of road rage then became air-rage, morphed into full-blown travel rage, with verbal anger at times turning into physical violence. Now in a time of pandemic, with the public never sure about what is and will be open or closed, we face the newest form of rage: "Trave...
Tags: Travel, Peter Tarlow


Tourism Tidbits: Fundamental Questions to Ask When Developing a Tourism Business Plan in an Age of Pandemics | By Peter Tarlow

Traditionally, the summer months are a great time to see where one's business is headed and what future challenges it will have. In this period of rebuilding after so much of the tourism has closed down, the need for a new and updated business plan is more important than ever. Perhaps the number one reason why a tourism business fails be that business a place of lodging, an attraction, a place of dinning, or a form of transportation, is the lack of a well-thought-through business plan. Al...
Tags: Travel, Peter Tarlow


Tourism Tidbits: The Road to Recovery: The Rebirth of Tourism | By Peter Tarlow

During the last three months, the travel and tourism industry around much of the world for the most part came to an almost complete halt. Three months later we now face the new task of moving from the shock of what was to creating a world of what will be. It now becomes all of our jobs to find ways for the travel and tourism industry to be reborn. In the immediate future this process of renewal means that tourism leaders, both in the public and private sector, will have to accept the fact...
Tags: Travel, Peter Tarlow


Tourism Tidbits: After the Virus Passes: Travel Tips for Tourism Professionals | By Peter Tarlow

During the last three months, tourism has basically come to a halt. Organizations and business cancelled meetings one after another, hotels suffered from low to no occupancy, airlines faced their biggest challenge ever, and trade show ceased to exist. Yet despite the hardships of the last few months, slowly but surely tourism will be reborn and its leaders will once again have to create new ways not only for the pubic to travel but to lead by example and travel. Remember that the word hos...
Tags: Travel, Peter Tarlow


How is lock down in Middle America? College Station, Texas | By Peter Tarlow

In 1985 the great Colombian noble prize-winning author Gabriel García Márquez published his world-famous book: "El amor en los tiempos del cólera". Spanish speakers immediately caught the title's irony, lost in English translation. We can understand the title in four different ways. We can read it as: "Love in a time of rage" or "Love in a time of cholera", or "Love in raging weather" or even as "Love in a season filled with illness".
Tags: Travel, Gabriel García Márquez, Peter Tarlow, College Station Texas, Middle America


Tourism Tidbits: Tourism Confronts the Coronavirus | By Peter Tarlow

Only a few short months ago, the world first heard about a possibly new and deadly virus called the Coronavirus (CoVid-19). In these last few months what at first appeared to be a few isolated cases of an unknown form of influenza in a faraway province of China has now turned into a worldwide pandemic that threatens not only human life and wellbeing but also major portions of the tourism industry and economies around the world. For example during the last week of February world stock mark...
Tags: Travel, China, Peter Tarlow


In the Age of Pandemics: Some of the Reasons That Tourism Industries Fail: Part One of a Two-Part Series | By Peter Tarlow

Much of the tourism literature is dedicated to tourism successes or how to succeed. When not focusing in on successes, the literature often deals with crisis management, such as the most recent outbreak of CoVid -19 (Coronavirus). Rarely do we examine our self-inflict failures. The fact is that many tourism and travel businesses, however, do not succeed. The reasons for these failures may be of a personal nature, not enough passion or pure laziness, but the great majority of failures can ...
Tags: Travel, Peter Tarlow


Tourism Tidbits: The Rebirth of Tourism Security Conferences | By Peter Tarlow

This article is an update of one published in honor of the Twenty-fifth anniversary of the Las Vegas International Tourism Security and Safety Conference. The 27th conference will be “reborn” on April 26-30, 2020 and it is hoped that the “mother conference” will spawn new interest in the importance of tourism security and safety around the world.
Tags: Travel, Peter Tarlow


Tourism Tidbits: Working in a Global Tourism Market | By Peter Tarlow

The start of the new decade is a good time to take a deep breath and reflect upon the many changes and challenges that have occurred. The last decade has seen both political and economic turmoil in both Europe and Asia. Political changes have occurred throughout Latin America, Europe, Asia and the Middle East. Many nations have had to deal with failing economies. Other nations, such as the United States, have enjoyed unprecedented economic gains. Energy has also played a part. The US is n...
Tags: Travel, Europe, US, United States, Peter Tarlow, Middle East Many, Latin America Europe Asia


How Dangerous Is Travel According To Dr. Peter Tarlow | By Peter Tarlow

The recently concluded 26th International Tourism Security Conference in Las Vegas celebrated over a quarter Century of Tourism Safety and Security.
Tags: Travel, Las Vegas, Peter Tarlow


Marketing To and Protecting Visiting Children | By Peter Tarlow

Last month Tourism Tidbits examined the marketing issues that surround child or young adult tourism and travel. This month Tourism Tidbits takes on a second aspect of this segment of the tourism and travel industry. It is a specific and continuously more difficult issue: that of providing travel safety for the child and young adult market. Safety and security are always a concern of the travel industry, no matter who the traveler might be. A major issue when dealing with children is their...
Tags: Travel, Peter Tarlow


Marketing To and Protecting Visiting Children | By Peter Tarlow

One of the most difficult segments of the tourism industry to which to market protect the children or young adult segment, In reality, this segment breaks down into at least four sub-segments, and each of these has its own challenges and opportunities.
Tags: Travel, Peter Tarlow


Tourism Tidbits: "Tidbits" for February 2019 - Working with Meeting & Convention Planners | By Peter Tarlow

Meeting & Convention Planners (MCPs) play a vital part of the tourism industry. Not only do they often decide what community will receive a lucrative convention but their opinions also matter in the way a community is perceived and as such they act as part of a community's unofficial marketing team. Not only do their opinions matter, but tourism convention and meeting cities would be wise to remember that perceptions are often more powerful than facts and style all too often takes precede...
Tags: Travel, Peter Tarlow


Tourism Tidbits: Confronting the World’s Changing Economic Times | By Peter Tarlow

Perhaps Charles Dickens said it best when he stated that we live in the best and worst of times. There is little doubt that the tourism industry is facing some interesting and challenging times. Its transportation component has to deal with the irregular and hard to predict cost of fuel, both in the form of gasoline and jet plane fuel, but also the fact that antiquated air systems combined with a major decline in customer service have made millions of travelers understand why the we deriv...
Tags: Travel, Charles Dickens, Peter Tarlow, Changing Economic Times


Tourism Tidbits: Human Rights and Tourism | By Peter Tarlow

In the United States, the month of November is connected to the holiday of Thanksgiving. It is a day of contemplative thought, mixed with travel, large feasts, and sports. In the spirit of Thanksgiving, T&M offers this contemplative essay about human rights and giving thanks.
Tags: Travel, United States, Peter Tarlow


Developing a Tourism Marketing Plan in a Changing World | By Peter Tarlow

As noted in part one of this two part series, the tourism industry lives in a dynamic environment. Tourism is dependent on economic conditions, on climate, on political conditions and on local issues such a health and security. In all of these cases, the tourism professional is often in a reactive rather than proactive position. This need to react may lead to certain levels of frustration and even inaction. Although it is rare that a tourism professional can change major economic or polit...
Tags: Travel, Peter Tarlow


The Month of October’s Hard Start for Tourism | By Peter Tarlow

One day when historians of the tourism industry write about the first part of the twenty-first century they may view the week of October 1 as one of the tourism and travel industry's harder months. The week began with news of terrorism attacks in both France and Canada, and quickly moved onto the tragedy that took place in Las Vegas. Many people will desire to know the personal history of Stephen Paddock and what motivated him. In reality, there are other issues more important than his pe...
Tags: Travel, France, Canada, Las Vegas, Peter Tarlow, Las Vegas Many, Stephen Paddock


Tourism Tidbits - Natural Disasters and Tourism | By Peter Tarlow

The recent hurricanes in the United States and the Caribbean, the earthquake in Mexico, and floods occurring in parts of Europe ought to serve once again to remind us that much of the tourism industry is dependent on Mother Nature. Although we tend to focus tourism security more on human actions such as terrorism or crime, these acts of nature are as or often more deadly than acts perpetrated by humans. We tend to use terms such as "Acts of God" or "Natural Disasters", but in reality many...
Tags: Travel, Europe, Mexico, United States, Caribbean, Peter Tarlow


Natural Disasters and Tourism | By Peter Tarlow

The recent hurricanes in the United States and the Caribbean, the earthquake in Mexico, and floods occurring in parts of Europe ought to serve once again to remind us that much of the tourism industry is dependent on Mother Nature. Although we tend to focus tourism security more on human actions such as terrorism or crime, these acts of nature are as or often more deadly than acts perpetrated by humans. We tend to use terms such as "Acts of God" or "Natural Disasters", but in reality many...
Tags: Travel, Europe, Mexico, United States, Caribbean, Peter Tarlow


Tourism Tidbits - Still More on Old-New forms of Tourism Research and Product Development | By Peter Tarlow

The world is changing faster than most of can often comprehend. New threats seem to arise daily, from threats of nuclear war to threats of economic crises, from acts of low-tech terrorism, such as car ramming, to new computer scams. These accelerated changes means that tourism professionals must adapt to a world that is not only often incomprehensible to the professional but even more so to his/her client.
Tags: Travel, Peter Tarlow


Tourism Tidbits - Old-New forms of Tourism Product Development | By Peter Tarlow

The famous French phrase: "plus ça change, plus c'est la même chose" (the more things change the more they are the same) is a good starting point for tourism product development. Often what is old becomes new, and what we see as innovative was always right before our eyes. Some basic principles of tourism product development are that "every community has a unique tale to tell, we just have not yet uncovered it". Another key factor is: "Be who you are, do not be what you are not". Finally,...
Tags: Travel, Peter Tarlow


Tourism Tidbits - Some of the Best Practices in Tourism Security, Risk Management and Crisis Recovery, Part 2 | By Peter Tarlow

Travel and travelers are often more sophisticated than many of us tend to believe. Most travelers are now aware that travel involves hurdles, from dealing with airport security to worrying about airport attacks, from the reality that they may not only have to worry about criminal incidents, but that our world lives with the curse of terrorism. To add to these obstacles there are the additional challenges of natural disasters (earth and seaquakes, tsunamis, volcanic explosions, and incleme...
Tags: Travel, Mexico, New Orleans, Haiti, Indian Ocean, Peter Tarlow, Wilma


Tourism Tidbits - Some of the Best Practices in Tourism Security, Risk Management and Crisis Recovery, Part 1 | By Peter Tarlow

This June we shall be holding the 23rd Annual Las Vegas International Tourism Safety and Security conference and in honor of our conference, this month's Tourism Tidbits focuses on issues of security and safety. Although the public, media, and politicians expect continuous 100% safety and security, reality is that total security does not exist. What is true of the non-tourism and travel world is even more so in the world of travel and tourism. Not only are tourism and traveling security p...
Tags: Travel, Peter Tarlow, 23rd Annual Las Vegas International Tourism Safety