Posts filtered by tags: Rayna Katz[x]


 

Is Daily Housekeeping in Hotels a Relic of the Past? | By Rayna Katz

Hotels struggled to remain upright in 2o2o: just breaking even was considered a monumental feat. In order to do so, many hotels were forced with the unenviable—though necessary—task of slashing services where they could.
Tags: Travel, Rayna Katz


Hotel F&B is Following Two Cs Post-Pandemic: Careful and Creative | By Rayna Katz

In the wake of the coronavirus, and the issues it created—including a labor shortage—hoteliers are working to get their arms around food and beverage service.
Tags: Travel, Rayna Katz


Can Gig Workers Solve the Hotel Labor Crisis? | By Rayna Katz

When the pandemic shut down travel, forcing hoteliers to furlough or layoff large swaths of their teams, employers weren’t thinking about the long-term impact—they were in crisis mode, trying to staunch the bleeding.
Tags: Travel, Rayna Katz


Hotel Spas Give Expenses A Facelift | By Rayna Katz

The pandemic has made it difficult for anyone to relax. Beyond being a drag on a hotel’s core business—room sales—it’s also been an assault on ancillary revenues, such as spa business.
Tags: Travel, Rayna Katz


OTAs Deliver Business. Can Hoteliers Do Better? | By Rayna Katz

As COVID-19 roiled the globe, hoteliers, like 9/11 and the Global Recession before it, found online travel agencies (OTAs) throwing them a lifeline. Through extensive TV and online advertising, booking engines pull in heaps of business, but at typically high commission costs that eat into profit margins.
Tags: Travel, Rayna Katz


Hotel Labor Costs Are Up Across The Globe. Here’s How to Cope. | By Rayna Katz

The U.S. isn’t the only country having issues filling hotel positions. In the wake of pandemic-induced layoffs and furloughs, properties around the globe are having trouble staffing up.
Tags: Travel, Rayna Katz


How to Keep Hotel Expenses Down? Ask an Asset Manager. | By Rayna Katz

It doesn’t sound right to talk about the “benefits” of COVID-19, but if there’s any upside to the pandemic, it’s that massive disruption to business has forced hotels to find operational efficiencies—resulting in lower costs—without damaging the guest experience.
Tags: Travel, Rayna Katz


Hotels Are Slowly Recouping Business, But When Will the Corporate Guest Return? | By Rayna Katz

Predicting the return of corporate travel would be a cinch if foretelling the future was foolproof. No one, however, has that extraordinary prescience and even if they did, the future is, at best, murky.
Tags: Travel, Rayna Katz


The Hotel Industry Has a Labor Problem. Here’s How to Solve It. | By Rayna Katz

If you hadn't heard, hotels are facing a labor crisis. After major furloughs and layoffs last year due to the pandemic, properties now need to staff up to be prepared for the return of business. But they are facing a drought of workers, which some call the worst recruiting climate in the industry's history.
Tags: Travel, Rayna Katz


How To Keep Hotel Labor Costs Down When Business Ramps Up | By Rayna Katz

Some changes made to cope with the pandemic likely will be industry norms, while the crisis also spotlighted the need for new practices to be put in place.
Tags: Travel, Rayna Katz