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Cornell Roundtable Recap: Sustainability in the era of COVID-19 | By Aaron Adalja

As with all things 2020, the 11th annual Center for Hospitality Research Sustainability Roundtable took on a distinctively different format, a virtual webinar format. It would have been easy to "take a pass" on holding the Roundtable given the dire state of the hospitality industry and the inability to gather in person. However, even though issues surrounding sustainability may not be at the forefront for operators, brands, or owners of hotels, it is still considered an important pillar i...
Tags: Travel, Cornell University, School of Hotel Administration, Center for Hospitality Research, SC Johnson College of Business, Cornell Roundtable Recap, Aaron Adalja


Cornell Center for Hospitality Research hosts panel with industry leaders on customer social engagement

The panel, led by School of Hotel Administration professor Christopher Anderson, featured Tammy Lucas, vice president of marketing for Best Western Hotels and Resorts, Michael Morton, vice president of operations for Best Western Hotels and Resorts, and Geoffrey Ryskamp, global head of hospitality for Medallia. The session explored how guest surveys can increase customer satisfaction and engagement.
Tags: Travel, Christopher Anderson, School of Hotel Administration, Cornell Center for Hospitality Research, Michael Morton, Tammy Lucas, Geoffrey Ryskamp


Cornell Center for Hospitality Research Hosts Panel on Reimagining Travel

The virtual keynote, hosted by the Center for Hospitality Research and moderated by School of Hotel Administration lecturer Dave Roberts '87 (ENG), MS '88 (ORIE), featured experts in the travel and guest intelligence industries. The event explored the analytics, use cases, and organizational challenges that will shape travel's rebound in 2021 and beyond.
Tags: Travel, DAVE ROBERTS, School of Hotel Administration, Center for Hospitality Research


Hotel Ezra Cornell Sponsors Virtual Conference on “Prioritizing People Over Dollars”

Industry leaders joined academic scholars from the School of Hotel Administration for a webinar titled, People Over Dollars: Prioritizing People-Oriented Solutions in a Business Landscape.
Tags: Travel, Ezra Cornell, School of Hotel Administration


Cornell Webcast: Innovating for a Post-Pandemic Future

On September 23, a panel of hotel industry leaders joined Kate Walsh, dean of the School of Hotel Administration and E. M. Statler Professor, for a webinar titled, Innovating for a Post-Pandemic Future: Challenges and Opportunities in the Hospitality Industry.
Tags: Travel, Cornell, School of Hotel Administration, Kate Walsh


Cornell Research Recap: The relationship satisfaction factor in successful brand-hotel partnerships | By Chekitan S. Dev

The more a hotel is required to make investments in brand standards, the more likely it is to engage in self-interested opportunism to recover investment costs and assert its independence, a new study co-authored by Chekitan Dev, professor of marketing at the School of Hotel Administration, shows.
Tags: Travel, Chekitan S Dev, School of Hotel Administration, Chekitan Dev, Cornell Research Recap


2019 CHR Roundtable Addresses Sustainability Initiatives in Hospitality Industry

Sustainability initiatives in the hospitality industry address an extensive variety of issues. Each year for the past 10 years, The Center for Hospitality Research at The School of Hotel Administration in the SC Johnson College of Business at Cornell University, has hosted a Sustainability Roundtable that focuses on issues in the hospitality industry. This year, participants representing the sectors of hotels, restaurants, non-profits and academic institutions, gathered to discuss the pre...
Tags: Travel, School of Hotel Administration, Center for Hospitality Research, Excess Food or Food Rescue


Four Seasons Hotels and Resorts establishes fund at the School of Hotel Administration in honor of former CEO J. Allen Smith

Four Seasons Hotels and Resorts has established an empowerment fund at the School of Hotel Administration in honor of their former chief executive officer, J. Allen Smith '80, MPS '86. The J. Allen and Katherine Smith / Four Seasons Hotels and Resorts Empowerment Fund will provide a holistic program supporting underrepresented minority and first generation students to help ensure their current and future success. This includes mentoring, professional development, and career guidance.
Tags: Travel, Four Seasons Hotels and Resorts, Allen, J Allen Smith, School of Hotel Administration, Katherine Smith


Cornell University and Marriott To Launch Innovative Global Design Certificate Program

Marriott International, the world's largest travel company, has teamed up with Cornell University's globally recognized School of Hotel Administration to launch the Marriott Global Design certificate, a custom corporate program centered on the Marriott approach to hotel planning and design.
Tags: Travel, Marriott, Cornell University, School of Hotel Administration, Marriott International the world


Hotel Ezra Cornell announces 2019 theme: Finding Synergy

For the students of the School of Hotel Administration, participating in Hotel Ezra Cornell (HEC) represents the pinnacle of what it means to be a Hotelie. For the alumni, it is a chance to reconnect with the school, network with other industry professionals (and perhaps even hire an intern or two), and luxuriate in the rare opportunity to be wined and dined by the students of the world's premier hospitality school.
Tags: Travel, Ezra Cornell, School of Hotel Administration, Hotel Ezra Cornell HEC


Meet Steve Wynn in NYC at Cornell's Icon & Innovator Awards Event

Join 2017 Cornell's Icon of the Industry Steve Wynn at the 9th annual Cornell Hospitality Icon & Innovator Awards. This celebration is the School of Hotel Administration's premier fundraising event, and a celebration to honor visionary leaders in hospitality, business and philanthropy. Contributions to the event support the school's annual fund, which provides key dollars to scholarships and programs. One lucky winner will be chosen to attend the awards with a friend in New York City and ...
Tags: Travel, New York City, Cornell, Steve Wynn, School of Hotel Administration


Call for Submissions: Cornell Hospitality Research Summit 2017 - Opportunities in an Era of Disruption

We live during an unprecedented period of political, economic, societal, and business disruption. Many traditional models for governance, wealth creation, and societal well-being are being challenged by new and emerging concepts around the globe. During this time period of disruption, the travel, tourism, and hospitality industries face many challenges, but also have many opportunities. These opportunities include the rapid rise of sharing-economy-driven business models; the significant g...
Tags: Travel, Cornell University, Ithaca New York, Cornell Hospitality Research Summit CHRS, School of Hotel Administration, Cornell Hospitality Research, SC Johnson College of Business, Selection Committee Both


Cornell Hospitality Business Plan Competition Highlights Student Entrepreneurs

A concept that delivers shelf-stable vegetables to food-service operations has taken first place in the annualCornell Hospitality Business Plan Competition. Natural Cuts, developed by Vipul Prakash Saran and Harrison Willis, was awarded the competition's $25,000 first prize. Saran is an MPS student at the College of Agriculture and Life Sciences (CALS), and Willis is studying for an MPS in the Baker Program in Real Estate. The competition is held annually during the student-led Hotel Ezra...
Tags: Travel, Mexico, Bill, Cornell, Dennis, Fleming, SHA, Willis, Stanley, Betty, Susan Fleming, Barbara Foote Shingleton, School of Hotel Administration, Pillsbury Institute, Saran, Greg Dollarhyde


Cornell Roundtable focuses on high-tech adoption in hospitality industry

A wide-ranging discussion at Cornell University on the impact of technology in the hospitality realm, involving two- dozen industry leaders, touched on such topics as the adoption of cloud computing, best practices for rolling out new technologies, and online marketing strategies.A full report on the event, "High-Tech, High-Touch: Highlights from the 2016 Entrepreneurship Roundtable," by Mona Anita K. Olsen and Jennifer Blumenfeld, is available from the Cornell Center for Hospitality R...
Tags: Travel, Cornell University, Barclaycard, Tata Consultancy Services, Jules, Marriott International, NTT, Mona Anita K Olsen, Jules Sieburgh, Sieburgh LLC, School of Hotel Administration, Pillsbury Institute, LLP, Davis Gilbert, Deloitte Touche USA LLP, Fox Rothschild LLP


Ethics case competition challenges students with complex social responsibility issues

Four student teams have received cash awards totaling $4,000 for their analysis of corporate social responsibility issues in the fourth annual Stephen S.J. Hall Ethics Case Competition, held October 15 at the Cornell School of Hotel Administration. The competition presented students with the complex situation of an actual company that had been publicly praised as a leader in addressing labor-rights issues within its supply chain, only to have further violations uncovered, leading to c...
Tags: Stephen, Cornell, Cornell School of Hotel Administration, School of Hotel Administration


Cornell Tool Allows Restaurants to Evaluate Menu Specials

Ithaca, NY -- A new tool published by the Cornell Center for Hospitality Research (CHR) helps restaurant operators calculate the likely monetary outcomes of offering off-peak specials. The tool and its accompanying explanation, "Instructions for the Early Bird & Night Owl Evaluation Tool (EBNOET) v2015," were developed by Gary M. Thompson, a professor at the School of Hotel Administration. Both documents are available at no charge from the CHR."I wanted to provide restaurant owners with a...
Tags: Thompson, School of Hotel, School of Hotel Administration, Cornell Center for Hospitality Research CHR, Ithaca NY, Center for Hospitality Research


Cornell Study Puts Retaliation Claims in a Class by Themselves

While it is unlawful for race, color, national origin, sex, or religion ever to motivate an employer's personnel decisions, age, disability, and retaliation must at the moment be "but for" causes to be actionable. A proposed federal bill would make motivation the standard across the board. A new analysis from the Cornell Institute for Hospitality Labor and Employment Relations (CIHLER) argues that retaliation is in a class by itself and should not have the same status as other discrim...
Tags: John, Cornell, School of Hotel Administration, David Sherwyn, Melissa Ceriale


Changing Regulations Dominate Cornell Human Resources Roundtable

Tighter interpretations of labor regulations by the National Labor Relations Board (NLRB) engaged participants in the 14th annual Labor and Employment Roundtable, hosted by the Cornell Institute for Hospitality Labor and Employment Relations(CIHLER) at the School of Hotel Administration. A full explanation of the roundtable's deliberations is found in a report that is available at no charge from CIHLER and Cornell's Center for Hospitality Research, CIHLER Roundtable Highlights: Dealin...
Tags: Court, Las Vegas, BFI, Beverly Hills Hotel, National Labor Relations Board, Nlrb, Barclaycard, Tata Consultancy Services, U S Supreme Court, McDonald, Marriott International, NTT, National Labor Relations Board NLRB, Starwood Hotels, Littler Mendelson, School of Hotel Administration


Social Entrepreneurs Outline Challenges and Successes

Mission-driven companies that provide needed community services face the same issues that affect all businesses, but social entrepreneurs also see multiple benefits from their operations, as detailed in the first Sustainable and Social Entrepreneurship Enterprises Roundtable conducted by Cornell's Pillsbury Institute for Hospitality Entrepreneurship. A report of "Highlights from the 2016 Sustainable and Social Entrepreneurship Enterprises Roundtable," by Jeanne Varney, is available at no ...
Tags: Cornell, Barclaycard, Tata Consultancy Services, Marriott International, NTT, InterContinental Hotels Group, Varney, Cornell School of Hotel Administration, School of Hotel Administration, Pillsbury Institute, LLP, Davis Gilbert, Deloitte Touche USA LLP, Fox Rothschild LLP, Center for Hospitality Research, Sabre Hospitality Solutions


Cornell Study Issues Call for Sustainability in China's Hotels

Even though growth in China has eased, the nation's hotel industry continues to expand at a rate far exceeding other parts of the world. However, many of the new hotels in China do not meet international sustainability standards, according to a new analysis published by the Center for Hospitality Research (CHR) at the Cornell School of Hotel Administration. The report, "Environmental Implications of Hotel Growth in China: Integrating Sustainability with Hotel Development," by Gert Noordzy...
Tags: China, Cornell, James, Wu, Center for Hospitality Research CHR, Cornell School of Hotel Administration, School of Hotel Administration, Ricaurte, Center for Hospitality Research


In Memoriam: HVS’s William G. Sipple

Bill Sipple was a remarkable hospitality professional. A graduate of the School of Hotel Administration at Cornell University, he was well known in the industry and held previous positions with Ramada, Starwood, and Carlson before becoming Executive Managing Director at HVS Capital.
Tags: Cornell University, Carlson, HVS, School of Hotel Administration, Bill Sipple, William G Sipple, Ramada Starwood


Cornell Hospitality Business Plan Competition Ends with First-ever Tie

Two student teams' presentations were so strong that the judges in the Cornell Hospitality Business Plan Competition declared a tie. Both teams will be awarded the first-place prize money of $25,000, the largest prize package on campus specifically for current Cornell University students. The co-winners in the 2016 edition of the competition are Team Last Second Beach and Team Maidbot. Team Chill won third place, with a prize of $5,000. A total of five student teams, which have been worki...
Tags: Cornell, Cornell University, Dennis, Marriott International, Betty, Joseph Bell, College of Engineering, Barbara Foote Shingleton, School of Hotel Administration, Cornell Hospitality Business Plan Competition, Hotel Ezra Cornell Team Last Second Beach, Maidbot, Owen Buehler, Zach Demuth, Harrison Goldstein, Khalid Ladha


91st Annual Hotel Ezra Cornell to Showcase Students' Entrepreneurial Work and Professional Hospitality Experience

The 91st Annual Hotel Ezra Cornell (HEC 91) at the Cornell School of Hotel Administration (SHA) will highlight the professional work of the student body through a student restaurant concept lunch, an entrepreneurial student showcase, and a special presentation about the Bay Club Company's unique internship program that targets SHA students. - On March 19, 2016, from 12:15 to 1:30 p.m. in the Statler Auditorium foyer, conference guests will experience a student-developed restaurant project...
Tags: San Francisco, Micah Green, Alex, Facebook Twitter, SHA, Cornell School of Hotel Administration SHA, Ezra Cornell, Statler Auditorium, School of Hotel Administration, HEC, Matthew Stevens, Long Island City New York, Bay Club Company, Dumpling House, Tia Mia, Taylor Rowe


Center for Hospitality Research Reports on the New Science of Service Innovation

The trade-off between hotel room rates and search engine results; the importance of top-down innovation in European hotels; the parallel learning curves of guests and employees during organizational change; technological innovations in restaurants; and the use of analytics in energy management and in understanding customer comments in social media: these and many other topics are explored in a set of four far-reaching reports issued by the Center for Hospitality Research (CHR). The report...
Tags: Center for Hospitality Research CHR, Rohit Verma, Singapore Tourism Board, Center for Hospitality Research Reports, Cornell Hospitality Research Summit CHRS, Cathy Enz, Lewis G Schaeneman Jr, School of Hotel Administration CHRS, School of Hotel Administration, Cornell Institute for Healthy Futures Take, Implementing Innovation in European Hotels, Cornell Hospitality Research Summit, New Science of People Organizations Data, CHRS


Business Plan Competition First Place Prize Raised to $25,000

Ithaca, NY -- The Pillsbury Institute's seventh annual Cornell Hospitality Business Plan Competition has raised the prize for the first place winner to $25,000 and the overall purse to $37,500, making it the largest competition prize package for Cornell students exclusively. Second and third place winners will receive $7,500 and $5,000, respectively. Dr. Susan Fleming, faculty sponsor for the competition, commented "Increasing the prize money aligns us more with competitions on colleg...
Tags: US, Cornell, Ithaca, Susan Fleming, Statler Hall, School of Hotel Administration, Pillsbury Institute, Cornell Hospitality Business Plan Competition, Hotel Ezra Cornell HEC


Rebranded hotels rejuvenate their profits | news.cornell.edu

Checking in on whether the brand names of hotels matter, business researchers find that occupancy rates after rebranding – properties that change from one franchise to another – increase over 6 percent. Additionally, revenue per room jumps more than 4 percent and operating profits climb nearly 3 percent, says a new study in forthcoming edition of the Journal of Marketing Research. About 60 percent of this increase is attributed to the change in brand, said authors Professor Chekitan Dev, ...
Tags: University of Delaware, School of Hotel Administration, Yi Lin Tsai, Journal of Marketing Research About, Chekitan Dev Cornell, Pradeep, Chintagunta University of Chicago


Cornell University School of Hotel Administration announces new faculty members, appointments, and retirements

With the start of the 2015-2016 academic year, the School of Hotel Administration welcomes new faculty members in finance, marketing, and more. There also have been several promotions, appointments, and other transitions among current and retired faculty.
Tags: Cornell University School of Hotel Administration, School of Hotel Administration


From Concept to Impact: Beginning with the End in Mind | By: Mona Anita K. Olsen Ph.D., Kelly McDarby, and Joanne Jihwan Park

Executive Summary: The entrepreneurial process of concept to impact, focusing on the importance of beginning with the end in mind, was a major theme for the inaugural hospitality entrepreneurship roundtable at the School of Hotel Administration. Sponsored by The Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship, the roundtable addressed the top issues that face entrepreneurs now and in the near future. In that context, roundtable participants discussed five major ...
Tags: Small Business Administration, Mona Anita K Olsen, School of Hotel Administration, Joanne Jihwan Park, Kelly McDarby


$10 Million Gift Endows School of Hotel Administration Deanship

Bradley H. Stone, president and partner in Gaming Asset Management, LLC, has committed a $10 million gift to endow and name the deanship of the Cornell University School of Hotel Administration (SHA). "Brad Stone is the ideal person for whom the deanship could be named. I could not be prouder than to associate my position with Brad's name, as will all future deans. Brad is a committed alumnus with an inspiring career in the hospitality industry, and his name will honor the School of Hotel...
Tags: Brad, School of Hotel Administration, Bradley H Stone, Gaming Asset Management LLC, Michael D Johnson