Posts filtered by tags: User-experience[x]


Hulu UX teardown: 5 user experience fails and how to fix them

Hulu is the first major streaming platform to offer a social watching experience. And with most major league sports now being allowed to resume behind closed doors, Hulu’s combined proposition with ESPN will likely help entertain the service’s 30+ million users over the winter months. But users have a surplus in choice of streaming services right now, so how will Hulu stay competitive? With the help of UX expert Peter Ramsey from Built for Mars, we’re going to give Hulu an Extra Crunch ...
Tags: TC, Video, Media, Developer, Entertainment, Tech, User Experience, Espn, Ux, Mars, Hulu, Usability, Steve, Streaming Services, Peter Ramsey

Is your website experienced?

We’ve been writing a lot about Google this week. As we identified a little ways back, search engine optimization is a crucial element of effective marketing for 2021. Today, we want to focus on page experience, which might seem a bit backward. Don’t you have to get people to your site via Google before you worry about their experience? Not anymore. In May, Google provided an update where they highlighted the important role that Page Experience would play in your website’s ranking: Great page ex...
Tags: Google, Marketing, Social Media, Seo, Target Audience, Website, User Experience, Websites, Search Engine Optimization, Don, Website Optimization, Page Experience

Design Systems, Part 1 • Introduction

Series Introduction This is a series about Design Systems and Design System Initiatives. While User Interface (“UI”) Designers and User Experience (“UX”) Researchers may find this series beneficial, it’s been authored for a different audience—business leaders. People in leadership positions are generally those who green light a Design System Initiative. With that authority comes accountability for allocated resources, schedules, and results. The stakes are high for such leaders. They expe...
Tags: Design, Leadership, Blog, User Experience, User Interface, eLearning, Brad Frost, Object Partners Inc, Design System, Product Life-Cycle, Product Life Cycle PLC, Design System Initiatives Enterprises

Disney+ UX teardown: Wins, fails and fixes

Disney announced earlier this month that it’s going all-in on streaming media. As part of this new strategy, the company is undergoing a major reorganisation of its media and entertainment business that will focus on developing productions that will debut on its streaming and broadcast services. This will include merging the company’s media businesses, ads and distribution, and Disney+ divisions so that they’ll now operate under the same business unit. As TechCrunch’s Jonathan Shieber reports, D...
Tags: TC, Apps, Media, Entertainment, Disney, Tech, Ui, Netflix, User Experience, Ux, Mars, User Interface, TechCrunch, Streaming Media, Google Adwords, Aren

Fundamental Principles For Every UX/UI Design Team

Every professional UX/UI design agency has a set of principles that the team follows in order to be more productive and connected. If your design team does not follow any rules and is immersed in chaos, this post might help you. Let’s dive in.  The Two Main Principles of Productive UX/UI Design Teamwork: 1. Design Systematization. When creating and developing a product, a UX or UI design agency uses different solutions and techniques that help fight primary chaos. In order not...
Tags: Startups, Ui, User Experience, Ux, User Interface, Others, User Design, Every UX UI Design Team

Desire paths

Image from Wikimedia Commons  I have argued for a while that the success of digital learning environments such as the LMS (Learning Management System) is based on a fine balance. This is the homeostasis between user experience and institutional design.You probably know the story of the architect who was asked to design a university.He created the blueprints for the buildings; the design was approved and then the construction commenced. As the buildings were nearing completion, the autho...
Tags: Technology, Learning, Education, User Experience, Pedagogy, eLearning, LMS, Steve Wheeler, Plymouth England, Desire Path, LMS Learning Management System

Cognitive Ease: Tips for Designers

Cognitive ease. The term gained popularity after Daniel Kahneman’s bestselling book Thinking, Fast and Slow hit the shelves. In it, Kahneman says, “A general ‘law of least effort’ applies to cognitive as well as physical exertion. The law asserts that if there are several ways of achieving the same goal, people will eventually gravitate to the least demanding course of action.” In other words, our brains move toward what is easy to process and understand. Because presentations often combine both...
Tags: User Experience, Graphic Design, Clarity, Repetition, Speaking, Daniel Kahneman, Kahneman, Presentation Science, Presentation Design, Priming, Cognitive Ease, Convertize, Frame Of Mind, Priming Effect, Neilson Norman

Conversational analytics are about to change customer experiences forever

Evan Kohn Contributor Share on Twitter A digital marketing and customer experience leader, Evan Kohn is chief business officer at Pypestream, where he created PypePro, an AI onboarding methodology used by Fortune 500 firms. Companies have long relied on web analytics data like click rates, page views and session lengths to gain customer behavior insights.This method looks at how customers react to what is presented to them, re...
Tags: Startups, TC, Cloud, Ecommerce, Column, Sales, Tech, Customer Experience, Artificial Intelligence, Automation, SaaS, Machine Learning, User Experience, Pypestream, CX, Market Analysis

This UX specialist opened 12 UK bank accounts and ‘logged everything’

“I’ve got a really high attention to detail, which might sound great, but it’s possibly a curse because I can’t help but spot problems with everything around me,” says Peter Ramsey . He’s the founder of Built for Mars, a U.K.-based UX advisory, and he has spent the last three months documenting and analyzing the user experience of a dozen leading British banks — both incumbents and challengers — including Barclays, HSBC, Santander, Monzo, Starling and Revolut. “Quite literally, I opened 12 rea...
Tags: TC, Europe, UK, Design, Finance, Tech, Banking, Hsbc, User Experience, Payments, Mars, Financial Services, Starling, Revolut, Online Banking, User Interaction Design

New Research Reveals the Polarized Realities of Recruitment in 2020

New Research Reveals the Polarized Realities of Recruitment in 2020 The new 2020 Fosway 9-Grid™ for Talent Acquisition is now live, created by Fosway Group, Europe’s #1 HR industry analyst. Here, their analyst team shares some of the key findings on Recruitment in 2020 with us. With almost everything in the world now seemingly divided into […]
Tags: Technology, Featured, News, Trends, Recruiting, Economy, HR, Crisis, User Experience, Human Resources, Hiring, Staffing, Branding, Blog Posts, Candidate Sourcing, Talent Acquisition

Seven Ways To Improve User Experience For Online Shoppers

In this era where speed matters, technology advances and competition grow with every passing day. The evolution has transformed the face of marketing that we know of, which seems to be customer centric, where every company and brand have indulged themselves in this rat race of providing consumers with best in class experience. While observing the take of businesses with transforming marketing tactics, consumers have also upgraded the buying habits, backed by comfort and convenience. With this s...
Tags: Startups, US, Customer Experience, User Experience, Others, Hi Res, E Commerce, Online Shoppers

27 tech terms every agent should know

Confused by technology jargon? Not anymore. Here's a rundown of the tech-speak words you should know related to proptech, apps and other tech that’s quickly dominating real estate today.
Tags: Mobile, Technology, Marketing, Seo, Sem, Mobile Apps, Radio, Teams, Web Apps, User Experience, Websites, Content Management, User Interface, CRM, Lead Generation, Select

Glassbox raises $40M for tools to track and optimise web user experience

A lot of attention is focused on how some tech services are seeing a big boost in demand during the coronavirus pandemic — for example, streaming services and other online media, and anything to do with food delivery, are all seeing unprecedented levels of use. Today comes news from another startup highlighting another important aspect of how tech companies are faring. With many now staying at home, online services are seeing new levels of “stress testing,” and are realising, sometimes with urge...
Tags: Apple, Google, Design, London, Developer, Tech, User Experience, Sdk, Brighton Park, Morgenstern, Seguros, Glassbox, Yaron Morgenstern, Brighton Park Capital, Updata Partners Ibex Investors Gefen Capital, Yaron Gueta Hanan Blumstein

Honda Snubs Touchscreen Controls: Good Idea, or Great Idea?

As the status of the North American Honda Fit remains unknown, its more evolved global sibling (the Jazz) hasn’t held our interest. With sales of economy vehicles still losing ground to crossovers and U.S. Fit volume going from modest to borderline meager over the last five years, there’s a good chance Honda may not bother […] The post Honda Snubs Touchscreen Controls: Good Idea, or Great Idea? appeared first on The Truth About Cars.
Tags: Design, Editorials, Autos, User Experience, Honda, Interior Design, News Blog, Honda Fit, Automotive Trends, Volume Knobs, Touch Controls, Hona Jazz, HVAC controls, Physical Controls

Importance of User Interface & Experience in Digital Marketing

User experience commonly known as UX is a term that is very essential for Digital marketing and SEO services. But why and how? Well, online marketing and SEO is meant to attract users and to make an online brand/business famous. Hence, if the brand is working according to the users then only it can attract […] The post Importance of User Interface & Experience in Digital Marketing appeared first on ORSEEP's Blog.
Tags: Seo, User Experience, Website usability and UX(Design

How to build empathy and gain insights with a company-wide customer support day

Customer support teams deserve empathy! I’ve long been an advocate for empathy-building in companies by promoting and communicating user voice as much as possible. It’s also inherent to my role to drive a customer-centric product. Whilst reading a recommended article (thanks, Osama Hanif!) I came across an interesting initiative from former ClassPass and now Skyscanner CMO Joanna Lord.She explained how she delivered a one-off ‘slay day’ event, where:“the entire company supported CX and jumped ...
Tags: Startups, Europe, Wisdom, US, Austin Startups, Customer-success, Team-building, User-experience, User-research, Osama Hanif, Joanna Lord She

4 Common Website User Complaints

For almost 8 years now my good friend Mack Prioleau and I have been working on a variety of online businesses, some of which have been more successful than others.… Read more » The post 4 Common Website User Complaints appeared first on
Tags: Business, Tips, User Experience, Info Tech, Business Website, Mack Prioleau

Report: Audi Wants to Ditch Interior Buttons, Free up More Screen Space

With Cadillac torpedoing any hope we had that the touchscreen trend might come to swift end, we started digging around to see the latest and greatest interior screen experiences automakers are hoping to push onto the market. The worst offenders cropped up in concept vehicles, though most automakers aspire to equip future models with more […] The post Report: Audi Wants to Ditch Interior Buttons, Free up More Screen Space appeared first on The Truth About Cars.
Tags: Technology, Distracted Driving, Autos, User Experience, Ux, Audi, Touchscreen, User Interface, Infotainment, Cadillac, Volkswagen Group, News Blog, Vehicle Design, Product Planning, MMI Touch Response, Interior Controls

5 Reasons It’s Financial Ruin If You’re Not Monitoring Your Online Business

Poor digital experience can kill your business. 57% of shoppers have left a slow e-commerce site and then bought from a similar retailer; 23% of shoppers subsequently never returned to the site, according to Yottaa. So even if you provide a positive customer experience nine out of 10 times, the one time you don’t could be fatal. And while a little downtime here and there is something consumers generally handle without problem, continued downtime, issues with performance, or issues affecting cri...
Tags: Holiday Shopping, Blogging, User Experience, Holiday Season, Pingdom, Monitoring, Digital Experience Monitoring, SolarWinds AppOptics, Reasons It 's Financial Ruin

Mozilla Will Automatically Zap Annoying Notification Prompts

Notification permission prompts are, to put it lightly, annoying as fuck. Just because you regularly visit a website, doesn’t mean you want them to bombard you with pop-up notifications. To combat the issue, Mozilla has decided Firefox 72 will automatically block such notifications, shunting them to a small icon in…Read more...
Tags: Firefox, Science, Browsers, Mozilla, User Experience, Notifications

6 Issues a Website Error Checker Can Identify (And You Should Address)

Most website elements, such as scripts, images, and videos, have either direct or indirect impact on web performance. Reduce the number of errors and optimize the underlying elements correctly, and you’ll significantly improve the availability, performance, and profitability of your online operations. A website error checker is an invaluable tool for helping you get a great understanding of which elements most affect page speed and may create service and revenue-impacting bottlenecks. In fact, t...
Tags: Google, Blogging, Cms, CDN, Tips & Tricks, User Experience, Outage, YouTube Instagram, Response-time, Website Monitor, Unacceptable Response Times Speed

It’s Time To Transform Insurance Claims

My house is almost a hundred years old. And while it might have some lovely period features (often estate agent speak for dilapidation), it also requires constant care. This makes good home insurance vital. Because I am an insurance geek and cover insurance at Forrester, insurance companies that get me as a customer are rather […]
Tags: Marketing, Insurance, Customer Experience, User Experience, Forrester, Age Of The Customer, Promoted, Time To Transform Insurance Claims

A Digital Facelift: How To Improve A Website By Redesigning Its User Interface

Want more traffic to your business’s site? Give your visitors a better experience. Here’s how to improve a website by redesigning the user interface. Your website is your right-hand man for boosting your online marketing efforts. When you have a bad user interface, it can cost you major blows. So how do you improve user experience and make your customers happy? There are easy tactics you can use to improve your site’s interface without doing a redesign overhaul. Don’t get stuck wondering how to...
Tags: Google, Startups, Web Design, Cta, User Experience, User Interface, Others, Don

How the EU Copyright Directive will Backfire

The EU has passed the controversial Copyright Directive. The two most potent articles in the directive are Article 11 and 13. Article 11: Those who provide URL snippets to European copyright owners (like for instance Google and Facebook) must pay licence fees. Article 13: Larger companies will be more liable for any European copyright material published on their platforms. Why has the EU passed such a directive? The common notion across the late majority in Europe is that companie...
Tags: Apple, Google, Facebook, Europe, Hollywood, Future, Business Trends, Eu, Google Analytics, Pr, Netflix, User Experience, Information Overload, Steven Spielberg, Google Search Console Google, Facebook Zero

Accessible Pizza And Other Highlights From CSUN 2019

Domino’s Pizza suffered a major blow recently: A federal appeals court reversed a lower court ruling* and affirmed that the Americans with Disabilities Act (ADA) does cover the Domino’s websites and mobile apps — and yours, too. The lower court will now examine the extent to which the pizza maker’s digital properties are inaccessible and […]
Tags: Ecommerce, Customer Experience, Accessibility, User Experience, Ada, CSUN, Assistive Technology

How the Latest AMP Updates Help Optimize User Experience for Mobile Sites

Last updated on March 5, 2019 at 05:53 pm Google’s Accelerated Mobile Pages Project has been one of the biggest factors in the push for websites to commit to mobile optimization since its release in 2016. With mobile gradually becoming the dominant internet platform, the need to improve the user experience for its users has become a standard mobile SEO practice. While there are still questions about as a factor in driving traffic, research such as the one done by Stone Temple and WompMobi...
Tags: Google, Seo, Eu, User Experience, AMP, Mobile Seo, Accelerated Mobile Pages, Stone Temple, General Data Protection Regulation, Accelerated Mobile Pages Project, IMA SDK, AMP UI Working Group

How to Improve User Experience and Networking with the Right Event App

This is a case study from MeetingPlay. More information about Event Manager Blog’s case studies.   There are hundreds of event apps on the market but the decision behind what works best for an event is a personal one based on goals and needs of the audience.   The planners behind Teradata Analytics University 2018 […] The post How to Improve User Experience and Networking with the Right Event App by MeetingPlay appeared first on
Tags: Networking, User Experience, GTD, Eventtech, Eventprof, MeetingPlay, Eventmanagement, Teradata Analytics University

“Stigma is Going Away”: Cannabis IP is Thorny, But Not Impossible

No longer solely the provenance of hippie or outlaw types, the U.S. cannabis industry has become more sophisticated and tech-enabled as it has come out of the shadows over the past decade. Michigan voters pushed the state to joined the ranks of nine others last fall in approving adult use of recreational marijuana.But with corporations and mom-and-pop players alike wanting to get in on that “green rush”—valued at $146.4 billion globally by 2025 and $25 billion in the U.S. alone—how does an inno...
Tags: Startups, Tobacco, Entrepreneurship, Marijuana, Trends, Software, Cannabis, Innovation, Patents, User Experience, Michigan, Intellectual Property, Nanotechnology, Detroit, Hemp, Cbd

Podcast 53: User Experience (UX) with Zoe Rose

For Episode 53 of the Cherryleaf Podcast, Zoe Rose talks to us about User Experience. The post Podcast 53: User Experience (UX) with Zoe Rose appeared first on Cherryleaf. [[ For the full article, see]]
Tags: Podcast, Seo, User Experience, Zoe Rose

3 Content Strategy Lessons from Seattle Interactive Conference

Recently, the team from Portent attended the latest installment of Seattle Interactive Conference, a fantastic digital conference just down the block from our shiny new home office. Thousands of attendees flocked to downtown Seattle and listened to dozens of speakers share their insights about the digital marketing landscape. (Portent’s own Tim Mehta spoke at SIC about friction in UX and how it affects a user’s journey.) As with any conference, some talks were riveting and others just missed the...
Tags: Google, Microsoft, Strategy, Content Marketing, Blogging, User Experience, Airbnb, Ux, Content, Seattle, Mailchimp, Content Strategy, Aristotle, Digital Marketing, Facebook Twitter, Norris