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Volara, GuestHub Integration to Streamline Guest Requests on Voice Command

Volara, the voice hub for the hotel industry, has partnered with GuestHub to streamline interactions between hotel staff and guests without need for personal interaction. The GuestHub guest-experience management solution captures and routes guests' requests and facilitates other service tasks. Guests can speak service requests to an in-room Volara-powered Google Nest Hub or an Amazon Echo voice assistant to avoid physical contact with staff or other in-room equipment (such as the bedside ...
Tags: Travel, Amazon Echo, Voice Command, Volara, Google Nest Hub, GuestHub

youtip Partners with Volara to Bring Digital Tipping to Guests via Google, Amazon Voice Assistants in Guestrooms

Today hotels with in-room voice assistants powered by Volara can enable their guests to leave a gratuity for hotel staff by simply scanning a QR code on Google's Hotel Solution or uttering a voice command to Amazon's Alexa. Through a new integration partnership between Volara, the voice hub for hotels, and youtip, a contactless, cashless and "appless" gratuity system for frontline hotel workers, guests now have a contactless way to reward good service without leaving cash or having to dow...
Tags: Travel, Google, Amazon, Alexa, Volara, Google Amazon Voice Assistants

Volara Achieves AWS Travel and Hospitality Competency Status

Volara, the voice hub for the hotel industry, announces that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency status. This designation recognizes that Volara has demonstrated deep experience helping its hotel customers accelerate the industry's modernization and innovation from behind-the-scenes operational efficiencies to guest-facing customer experiences - while ensuring the protection of guest privacy and hotel proprietary data. The launch of the AWS Travel a...
Tags: Travel, Volara, AWS Travel and Hospitality Competency

Oakland Care and Nest help residents connect for the holidays

Editor's note: This story is guest authored by Aaron White, Business Services Manager at Oakland Care, a leading provider of residential care homes in the United Kingdom.The current pandemic has been devastating in many ways, and as someone who works for a group of care homes, Oakland Care, it’s been particularly heartbreaking to see its effects on our residents. UK Government guidelines required care homes to ensure residents maintain a social distance from their loved ones. Visits from sons, d...
Tags: Google, UK, London, United Kingdom, Max, Winnie, Margaret, Carole, Aaron White, Google Nest, Google in Europe, Volara, Nest Hub Max, Google Nest Hub Max, Oakland Care, Aaron White Business Services

Volara Partners with Butler Hospitality and Synergy Global Housing to Bring Roomservice to Guests at Synergy Chelsea NYC

New York — December 1, 2020 — Accessing roomservice just got a lot easier for corporate housing guests staying at the Synergy Chelsea in New York. Through a new strategic partnership between Volara and Butler Hospitality, guests staying at 232 7th Avenue can now scan a QR code on a Volara-powered Google Nest Hub to access an in-room restaurant menu on their mobile device. Foodservice items are prepared by executive chefs in one of five operating hotel hub kitchens in Manhattan and deliver...
Tags: Travel, New York, Manhattan, Volara, Synergy Global Housing, Synergy Chelsea, Google Nest Hub, Butler Hospitality, Volara Partners, Synergy Chelsea NYC

Volara Doubles-Down on its Commitment to Supporting the Hotel Industry

Committed to being part of the solution for hoteliers in the post-pandemic era, Volara is growing its team. Sarah Kozlowski joins the secure voice assistant solutions provider as Account Executive. She brings to Volara a knack for developing excellent relations with an enthusiastic attitude and has a deep understanding that relationships and communication are key to any successful venture.
Tags: Travel, Volara, Sarah Kozlowski

Volara Named a ‘Hot 25 Startup’ for 2021 by PhocusWire

Volara, the voice hub for the hotel industry, has been selected as one of PhocusWire's "Hot 25 Startups" for 2021 and has been invited to present their innovative solutions during the Innovation Summit at Phocuswright 2020 on November 12, 2020. The third annual event, produced by PhocusWire, the sister media brand of travel research and events business Phocuswright, recognizes companies that have navigated through the pandemic and, importantly, are well-positioned to make a mark in their ...
Tags: Travel, Phocuswright, Volara

Hotel Zena, a Groundbreaking Hotel Dedicated to Female Empowerment, Opens with Volara + Google in Every Guestroom

When Hotel Zena opened its doors this month in downtown Washington, D.C., Volara was there to get guests talking via Google Nest Hubs in each of its 191 guestrooms. Implementation of Volara's contactless guest engagement and touchless room controls solution is part of a systemwide rollout by Viceroy Hotels & Resorts to voice-enable all guestrooms at its luxury boutique hotels.
Tags: Travel, Washington, Zena, Volara, Google Nest Hubs, Volara Google

Google + Volara Enabling Voice Based Contactless Guest Engagement and Touchless Room Controls

Partnership between Google and Volara is enabling hotels across the globe to deploy the best of Google, including a contactless guest engagement and touchless room controls solution that facilitates private, automated and live, conversational interactions between hotel guests and staff. Running on the Google Nest Hub, guests may ask the popular voice assistant to make calls, play music, watch shows, request amenities, book services, turn on/off TVs, increase the room temperature, adjust t...
Tags: Travel, Google, Volara

Hands-free hotel stays, with Google

If you're like me, you're more than ready to at least start thinking about a future getaway. Or maybe your travel remains essential and you are still on the road. Whatever reason is driving you to consider staying in a hotel room, you know you want to take as many precautions as possible. With Google’s new hospitality solution, we are partnering with hotels of every size to bring the best of Google to your hotel while also helping make your stay more contactless. Use your voice to access guest a...
Tags: Google, Cdc, Scottsdale, Wilkinson, Tom Franklin, Google Nest, Google Assistant, Volara, Synergy Chelsea, Nest Hub, Resortin Calistoga Gale, Shelborne South Beach, Miami Gansevoort Meatpacking, New York City Hotel Zena

Routier Joins Volara’s Voice Hub to Expedite Two-Way Contactless Guest Communications

NEW YORK — JUNE 9, 2020 — Routier, an omni-channel hotel guest engagement solution that uses messaging channels such as SMS/text messaging, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line, etc. to seamlessly connect guests to staff, has joined Volara's secure voice integration hub. By combining Volara's conversation-management software with Routier's guest-facing engagement solution, hotels will expedite two-way contactless communications between guests and staff thereby bridging the...
Tags: Travel, New York, Volara, Routier

Reducing Friction in Hotel Guest Service: A Recap of ‘Voice’ at CES 2020

More than 170,000 people descended on Las Vegas last week to see the most transformative technology products on the planet during the 2020 Consumer Electronics Show. New this year was a "Travel & Tourism" educational track that highlighted how smarter and safer technologies are transforming the travel and tourism industries. A technology that remained in the spotlight during the three-session program was voice - such as the in-room solution atop Amazon Alexa powered by Volara that enables...
Tags: Travel, Google, Las Vegas, Amazon Alexa, Volara

Volara Named ‘Best Voice Activated Tech Product’ of 2020 by HotelTechReport

"The Grammy's of Hotel Tech" - also known as The HotelTechAwards - were announced this week by HotelTechReport, a technology-driven media platform that helps entrepreneurial hoteliers find the best technology tools to solve problems and grow their business. Volara - the voice hub for the hotel industry - was named "Best Voice Activated Tech Product of 2020" in the Guest Experience Software category by a global community of verified hotel technology users. To earn this top accolade, hoteli...
Tags: Travel, Hotel Tech, Volara, HotelTechReport

A more helpful Google Assistant for your every day

Available in more than 90 countries, the Google Assistant now helps more than 500 million people every month to get things done across smart speakers and Smart Displays, phones, TVs, cars and more. At CES, we’re announcing new features that make the Assistant more helpful throughout your day when you’re at home, in the car or on your phone.  The helpful home We’ve come a long way in making it easier to set up smart devices with the Google Assistant, and we’ll continue working to make the exp...
Tags: Google, Android TV, Samsung, Bmw, Lg, Philips, Volvo, Philips Hue, Sarah, Hisense, Max, Tcl, Ac, Volvo Cars, Google Store, Manuel Bronstein

Interpreter mode expands globally to airports, banks and more

Our goal with the Google Assistant is to help people get things done, and one of the most powerful ways we can do that is by enabling people to connect with one another. Last year, we introduced a real-time translation feature called interpreter mode to help hotel guests communicate with concierge staff—even if they don’t speak the same language. We brought the feature to smart speakers, Smart Displays and most recently to phones, so you can now get translation help on the go.Today, we’re partne...
Tags: Google, Japan, New York, Oregon, Los Angeles, San Francisco, Caesars Entertainment, Qatar, Hsbc, Amsterdam, John, Ooredoo, Travelers, Delaware North, John F Kennedy International Airport, Mercy Corps

Viceroy Hotels & Resorts Goes ‘All In’ with Volara

New York — December 19, 2019 — With voice technology disrupting hotel guest engagement and redefining how services are requested, Viceroy Hotels & Resorts is expanding its relationship with Volara to power in-room smart speakers and enable automated voice services at its luxury boutique hotels. Viceroy L'Ermitage Beverly Hills is the third property in the brand's portfolio to add Amazon Alexa devices powered by Volara in all guestrooms; Viceroy's Hotel Zetta San Francisco and Viceroy Los ...
Tags: Travel, New York, Baja California, Amazon Alexa, Volara, Ermitage Beverly Hills, Viceroy Los Cabos, Viceroy Hotels Resorts, Hotel Zetta San Francisco

Volara Brings Holiday Music to Hotel Rooms with iHeartRadio on Voice Command

It's predicted that 115.6 million Americans will be traveling from Saturday, Dec. 21, through Wednesday, Jan. 1, for the 2019 holiday season. Whether they arrive at your hotel by car (104 million are expected to drive) or plane, Volara will be ready to entertain these travelers with holiday music on voice command via its integration with iHeartRadio. If the hotel features Amazon Alexa devices powered by Volara, holiday travelers can ask "Alexa, play iHeartChristmas" or "Alexa, play North ...
Tags: Travel, Alexa, Amazon Alexa, Voice Command, Volara

Volara and INTEREL Enabling Hotel Guests to Control the Room Environment on Voice Command

New York and Dubai — May 14, 2019 — Today travelers have even more control over their hotel room environments thanks to an integration partnership between Volara and INTEREL. Guests can raise or lower room temperature, open or close drapes, turn on or off lights, and ask for guest services such as "do not disturb" or "make up room" using simple voice commands spoken to any of the major natural language processing platforms including Amazon Alexa, Google Assistant, and IBM Watson. Volara's...
Tags: Travel, New York, Dubai, Amazon Alexa Google, Volara, Room Environment on Voice Command, IBM Watson Volara

Volara and Schneider Electric Bring Smart Room Controls on Voice Command to Hotels

Volara - the fully integrated voice-based conversation management software for the hotel industry - and Schneider Electric, the global leader in digital transformation of energy management and automation, have signed a partnership agreement to combine their automation and voice technology expertise to co-develop new innovative solutions in the hospitality industry. Together, Schneider Electric and Volara will provide intuitive voice activated guest room control that enhances the guest exp...
Tags: Travel, Schneider Electric, Volara, Together Schneider Electric

Events DC Helps Visitors Find Their Way with Volara-powered Amazon Alexa

New York — April 9, 2019 — Through a strategic partnership between Events DC, the official convention and sports authority for the District of Columbia, and Volara, the voice hub for the hospitality industry, visitors to the Walter E. Washington Convention Center are finding their way around the facility and hosted events easier than ever before. The new voice-based wayfinding solution atop Amazon Alexa is powered by Volara's market-leading enterprise-grade conversation management technol...
Tags: Travel, New York, District Of Columbia, Alexa, Amazon Alexa, Washington Convention Center, Volara

Meliá Hotels International Selects Volara to Bring Voice-Powered Alexa Technology to Circle by Meliá

New York — Volara - the voice hub for the hotel industry - has been selected by Circle by Meli , a Meliá Hotels International brand, to provide voice technology to properties within its international shared vacation membership club. The new Grand Reserve at Paradisus Palma Real in Punta Cana, Dominican Republic, which opened its doors December 15, is the first hotel in the Caribbean and within the Circle by Meliá portfolio to launch Volara and enable voice-based conversations with guests....
Tags: Travel, New York, Caribbean, Punta Cana Dominican Republic, Meliá Hotels International, Meliá, Meli, Volara, Voice Powered Alexa Technology, Grand Reserve, Paradisus Palma Real

Synergy Global Housing Brings Volara-Powered Voice Assistants to New York Residences

New York — Synergy Global Housing, a subsidiary of The Ascott Limited and premier provider of furnished temporary accommodations for business and relocation stays, is voice enabling their new exclusive property in New York City with Volara-powered voice assistants. Synergy Chelsea, a smart apartment concept designed to deliver a premier guest experience through customer service and technology, will be the first furnished housing property to deploy this voice-based engagement technology to...
Tags: Travel, New York, New York City, Ascott Limited, Volara, Synergy Global Housing, Synergy Chelsea

Volara Integrates with and Supports the Just-Announced Google Assistant Interpreter Mode at Dream Downtown Hotel

Coming on the heels of yesterday's unveiling of Google Assistant Interpreter Mode at the Consumer Electronics Show (CES) in Las Vegas, Volara - the voice hub for the hotel industry - and Dream Hotel Group announce a fully integrated hospitality-grade deployment of Google's live translation technology covering dozens of languages. Complementing Volara's market-leading voice-based conversation-management tools, patent-pending Accuracy Engine, and secure integrations hub available in all Vol...
Tags: Travel, Google, DREAM HOTEL Group, Consumer Electronics Show CES, Volara, Las Vegas Volara

Whitehall to be the First Voice-Enabled Senior Living Community

Residents of the new senior independent living community known as Whitehall at Lady's Island will have Amazon's Alexa at their beck and call. Whitehall at Lady's Island has selected Volara's conversation management solution and secure integrations hub to seamlessly manage voice-based resident engagement in a manner that is consistent with its commitment to guest privacy and data security.
Tags: Travel, Amazon, Island, Whitehall, Alexa, Volara, LADY S ISLAND, First Voice Enabled Senior Living Community

The Hotel Concord is the First in New England to Offer Volara-Powered Alexa Technology in Rooms

New York and Concord, N.H. — December 4, 2018 — When The Hotel Concord opened its doors in August, Volara - the voice hub for the hotel industry - was there to ensure that guests' experiences are memorable and engaging. By equipping every room in the boutique hotel with a custom branded Volara-powered Amazon Echo Dot, guests are speaking requests in their rooms and staff are acting on those requests instantly. Located on the fourth and sixth floors of the Capital Commons building, as well...
Tags: Travel, New York, New England, Concord N H, Volara, Hotel Concord, Alexa Technology

Volara and Two Roads Hospitality Partner to Bring Voice-Based Guest Experiences and Staff-Facing Solutions to Motif Seattle, Thompson Seattle and Carmel Valley Ranch

Volara - the voice hub for the hotel industry - has been selected by Two Roads Hospitality as its official voice technology platform. Motif Seattle, A Destination Hotel, and Thompson Seattle are already live with Amazon's Alexa technology powered by Volara and Carmel Valley Ranch in Carmel Valley, Calif., will begin rollout later this month. Next year, fifteen of the company's lifestyle hotels will deploy Volara's software that enables voice-based conversations with guests to be managed i...
Tags: Travel, Amazon, Alexa, Carmel Valley Ranch, Carmel Valley Calif, Thompson Seattle, Volara, Motif Seattle Thompson Seattle

First Deployment of Volara-powered Alexa Technology in Mexico Debuts at Viceroy Los Cabos

New York — October 30, 2018 — Volara - the voice hub for the hotel industry - has been selected by Viceroy Los Cabos to provide voice technology within the guestrooms at the iconic, award winning resort. Viceroy Los Cabos, located on the Sea of Cortés in Baja California, is the first property in the Viceroy Hotel Group portfolio to enable voice-based conversations with their guests managed in real-time and securely integrated into existing hotel technologies by Volara's software.
Tags: Travel, New York, Mexico, Baja California, Los Cabos, Sea of Cortes, Volara, Alexa Technology, Viceroy Los Cabos

Volara Adds Accuracy Engine To Better Interpret Hotel Guest Requests Of Alexa

Volara - the voice hub for the hotel industry - has developed a patent-pending technology that will help Amazon's Alexa excel in the complex hotel environment. As hotel guests bring their own colloquialisms, accents, and verbally convey their intents to hotels in a myriad of ways, Volara's new Accuracy Engine enables Alexa to satisfy their commands appropriately and with greater precision. Volara's Accuracy Engine leverages robust data sets, contextual awareness, AI and Machine Learning t...
Tags: Travel, Amazon, Alexa, Volara, Better Interpret Hotel Guest Requests Of Alexa

Marriott Selects Volara as the Official and Exclusive Partner for Its Voice Pilots

Volara - the voice hub for the hotel industry - announces that it has been selected by Marriott International Inc. as its official and exclusive partner for its pilots of voice technologies. Volara's software provides conversation management and secure integrations for 98 percent of the hotels using Alexa technology in the United States today.
Tags: Travel, United States, Marriott, Alexa, Marriott International Inc, Volara

Samsung and ALICE Release a Smartwatch for the Hotel Industry

The mobile hospitality app ALICE allows hotels to manage the customer experience and handle requests to create a seamless, connected customer service. In fact, ALICE is an acronym for A Life Improving Customer Experience—not the housekeeper in The Brady Bunch, if you were wondering. It’s now introducing, with Samsung, a smartwatch solution for the hotel industry. Samsung Gear S3 smartwatches embedded with ALICE will improve staff communications, speed responsiveness to guests and enhance custom...
Tags: Mobile, Technology, Uncategorized, Advertising, Digital, Samsung, Customer Experience, Customer Service, Wearable Tech, Luxury, Houston, Carnival, B2b, Alice, Alexa, Hospitality